Nokia — Nokia Care stolen my N8 camera & Display

Address:

West Bengal

I was submitted My Nokia N8 (IMEI- [protected]) to Nokia care (P.D. Electronics, 70,GT Road, Asansol -3 Ph- [protected] mob- +[protected] Bill No - 1595 on 13th April 2013 as the phone was not getting On. they told me the Phone was dead and they will fix it within 2 working days and request me to call them on 15th April 2013 to know the status. I waited till the date and call therm 4 times, they never pickup. then on 19th April 2013 I went up to Nokia care to take my phone back. The guy at the care center told me to wait a while and brought out my phone, he told me to submit an amount of Rs-112.00 as an inspection charge. I paid the amount and then the Guy told me that "this phone can't be fixed anymore. I became very disappointed as I invest 24k to purchase the phone and I used it for 1 year and 6 month only. But when I receive the phone I found the CAMERA (12 mpxl image sensor at the back of the phone) shutter is opened (when I submitted the phone to Nokia care, I was normal , shutter closed). I understood that this Camera sensor is not what it was when I submitted. I told them the fault but they Denied. I have nothing to do as they never accept the cheating. I told them to give me a receive copy. after many request the gave me that receive copy. I understood they have stolen my camera but I don't have nothing to do right the moment. I returned my home and called up my friend (he is an professional experienced mobile repairer, hold a degree of mobile repair) and told him the story. He then take me to his shop and opens up the phone at front of me, after inspecting the phone he told me that the Camera is defected and the Display also not match the number of the phone and it is also defected. I became so shocked. he told me the phone can be fixed as it got a small IC problem but the display costs almost 5k and the Image sensor almost 6k as both are not matching and defected. Now I'm confused regarding how could I get the stuffs back from Nokia care or how to take an Acton Agnes them. I'm from a middle class family and 24k is a huge investment for me. I feel very upset. please help me to get those thing or the value.