No Proper service provided by the customer care even when the cell phone is in warranty period.
Hi,
Recently in October 2011 I had bought a Nokia X2 02 from The Mobile Store in Sohna. Before the 3 week, it started giving problems. This handset display is damage and I call nokia care Palwal 2 and 3 times but nokia care tell me display are not available in this time and now there has been no help provided by Nokia Customer Care or The Mobile Store. I had kept the handset as it is, and still the screen is damaged inside.When I gave a complaint for the same at the mobile store, they did not agree to it and say it had been damaged knowingly. Why would someone do it? Its still in the warranty period. Since, this is changing my belief in Nokia. If this is how it is, I don't think I would be willing to buy any Nokia handset any further. No one from the Nokia Service Centre or The Mobile store is ready to help for the same, even when the phone is in warranty period. Every time the screen gets damaged, even without using it. Kindly get this handset changed. I have lost faith from Nokia. I am going to consider putting a case against the same in case no action is taken sometime soon.
Mobile Store Address:
SHOP NO. 5, BUS STAND CHOWK,
RAILWAY ROAD,
PALWAL.
Kindly help me with the same. Since there is a big amt involved in the same.
Regards,
MOHAN KUMAR Was this information helpful? | 
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