[Resolved]  Nokia / Nokia X2 Handset — Denial to replace/ repair within warranty period

Address:

Bardhaman, West Bengal

Sir,
I had bought a Nokia X2 mobile handset bearing IMEI no.[protected]
on 11/02/2011,which went off suddenly on 27/ 05 /2011. Shortly afterwards I
took it to Nokia Care Centre Durgapur,who said some hardware problem
came and agreed to send it for solving the same(Job Sheet no.[protected]
/110527/19) After 10 days I was told that the warranty was void,as it was a case of
LIQUID DAMAGE.
The set has not been exposed to rain or even drizzle,or water. Only
perspiration can be suspected,which is very common to most of INDIAN
COMMON PEOPLE. My humble question is how an organisation can
market such product to drain money from our country? And a humble
request if you can help me in this matter. My e-mail address is-
anjan0006 @rediffmail.com.

THANKING YOU.

ANJAN MUKHERJEE
5/25, RAMANUJAM ROAD, B-ZONE.
DURGAPUR-5.