[Resolved] Nokia — software | |||
it was about 7 months ago i buyed a nokia 5233 touch phone..but now it was not working..the customer care didn.t give me suffient care about my phone..it leads to comlent consumer court..iand the iei number was [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
12 Comments | |||
Comments
i am using nokia 6120 clasic and the musik player of this phone does not work please tel me what to do i have two phne with the same problem
Reply
i have 3 times software problem with in 3months. PLEASE SOLVE THIS PROBLEM AS SOON AS POSSIBLE.
I am using a nokia N73 normal edition handset from Nov 2007. While purchasing the handset i was guaranteed that it is 3G enabled handset. At that time there no facility of 3G in India. But recently MTNL in mumbai has started its 3G operations which provide video calling. I am unable to use the video calling facility. I first contacted the call centre of MTNL as they said to use the video call facility i have to go to the network settings and to switch the network mode as dual mode. I searched the option everywhere in my handset but didn't able to find. That option is present in music edition handset. Even in My Mobile magazine its been stated that N73 normal edition too have 3G facility.
Then i contacted nokia call centre, but i was surprised by the quotient they gave. Thay said 3G facility is not available in normal edition variants. Even I visited nokia care centre, they also gave the same reply. They even said if i upgrade my phone then too there is no guarantee.
Then pl tell me if there is no 3G facility in N73 normal edition handsets, then why there is option of video call numbers in contacts.
Pl help. Am i looted by nokia. What is the worth of spending 12000?
What is latest software version for Nokia N73.
My Handset Details
IMEI- [protected]
version - V4.0726.2.1.1
[protected]
RM-132
(c) Nokia N73 (23)
Then i contacted nokia call centre, but i was surprised by the quotient they gave. Thay said 3G facility is not available in normal edition variants. Even I visited nokia care centre, they also gave the same reply. They even said if i upgrade my phone then too there is no guarantee.
Then pl tell me if there is no 3G facility in N73 normal edition handsets, then why there is option of video call numbers in contacts.
Pl help. Am i looted by nokia. What is the worth of spending 12000?
What is latest software version for Nokia N73.
My Handset Details
IMEI- [protected]
version - V4.0726.2.1.1
[protected]
RM-132
(c) Nokia N73 (23)
Nokia 2323classic — about software
I buy a Nokia 2323 classic from 22/oct/2009 after one month the cell has got a software problem every month the software has been dected and i have to repair from Nokia service center from pathankot but still the complaint is always that 10-15 days the mobile working very good but the software has gone ringtones are not working also please I buy a Nokia 2323 classic from 22/oct/2009 after one month the cell has got a software problem every month the software has been dected and i have to repair from Nokia service center from pathankot but still the complaint is always that 10-15 days the mobile working very good but the software has gone ringtones are not working also please favour me
Hi,
I am using Nokia 3600 Slide, while purchasing my mobile my mobile contacts images are displayed in full screen, afterthat i updated new software, after that i can't view contact images in full screen. i asked to nokia care agents, they gave me the answer as "no, unable to get the old software".Please resolve is there anyother way to install my old software to my mobile
I am using Nokia 3600 Slide, while purchasing my mobile my mobile contacts images are displayed in full screen, afterthat i updated new software, after that i can't view contact images in full screen. i asked to nokia care agents, they gave me the answer as "no, unable to get the old software".Please resolve is there anyother way to install my old software to my mobile
When I insert the simcard then Mobile instrument ask for restriction code.Which is not with Me.Nokia care centre did not give any help because I am about 65 kms away from center.I am ask for online help.
Thanks
Thanks
I'm using a nokia 2323 classic mobile handset.
It has many features such as bluetooth ,browser, music and video player, etc..
I used to download games..
one day my phone switched off by itself even though it had full battery charge.
after sometime.., it came back.
But when i tried to use music player or browser .., it never came back..
after that i took it to a authorised nokia care ...
And it got readied too..
But the problem continues whenever i use bluetooth or browser..
Warranty is present and service is also free..
But my question is whether I can get a replacement for my handset as I have given it to the service center for more than 10 times and the same problem occurs...
It has many features such as bluetooth ,browser, music and video player, etc..
I used to download games..
one day my phone switched off by itself even though it had full battery charge.
after sometime.., it came back.
But when i tried to use music player or browser .., it never came back..
after that i took it to a authorised nokia care ...
And it got readied too..
But the problem continues whenever i use bluetooth or browser..
Warranty is present and service is also free..
But my question is whether I can get a replacement for my handset as I have given it to the service center for more than 10 times and the same problem occurs...
I HAVE RECEIVED E 71 X NOKIA HANDSET FROM MY SON WHO IS AT USA.VIDE SR.NO.
[protected].HEAD PHONE OF HAND SET IS NOT WORKING. I APPROACHED AT NOKIA CARE WHOSE ADDRESSED IS PELICAN SERICES AHMEDABAD (GUJARAT INDIA) AND E.MAIL ADDRESSED IS [protected]@nokiacareindia.com AND GIVEN ME AN ESTIMATE OF REPAIRS RS.700/-.I ASKED TO GIVE ME ESTIMATE OF REPAIRS BUT DID NOT GIVE.THERE WAS ONLY MINOR PROBLEM HOWEVER VIDE HIS JOB SEET NO.100320/10 DATED 20.03.2010 CONFIRMED THE PROBLEM BUT DID NOT GIVE ME IN WRITING.
I AM SURPRISED AS TO HOW CUSTOMERS ARE TREATED EVEN FOR MINOR PROBLEM.CAN AUTHORITY CONCERNED TAKE ANY STEP WITH YOUR ABOVE AUTHORISED NOKIA CARE.OR CAN RESPOND ME FOR OVER ESTIMATION.
M.K.MAKWANA
SIAJPUR AHMEDABAD GUJARAT INDIA
[protected].HEAD PHONE OF HAND SET IS NOT WORKING. I APPROACHED AT NOKIA CARE WHOSE ADDRESSED IS PELICAN SERICES AHMEDABAD (GUJARAT INDIA) AND E.MAIL ADDRESSED IS [protected]@nokiacareindia.com AND GIVEN ME AN ESTIMATE OF REPAIRS RS.700/-.I ASKED TO GIVE ME ESTIMATE OF REPAIRS BUT DID NOT GIVE.THERE WAS ONLY MINOR PROBLEM HOWEVER VIDE HIS JOB SEET NO.100320/10 DATED 20.03.2010 CONFIRMED THE PROBLEM BUT DID NOT GIVE ME IN WRITING.
I AM SURPRISED AS TO HOW CUSTOMERS ARE TREATED EVEN FOR MINOR PROBLEM.CAN AUTHORITY CONCERNED TAKE ANY STEP WITH YOUR ABOVE AUTHORISED NOKIA CARE.OR CAN RESPOND ME FOR OVER ESTIMATION.
M.K.MAKWANA
SIAJPUR AHMEDABAD GUJARAT INDIA
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