Nokia — Careless Customer Care

Address:Pune, Maharashtra

Respected Sir,
I am Jayesh Atmani, a Nokia Mobile customer. My Nokia N70 got damaged due to some water spill on it. I was getting no NETWORK on my handset.I took it to the nokia customer care and got it repaired in 2 days in RS 1100. But it again gave same problem in 3 hrs . I took it there again and they took 1 week to repair it and gave ti back to me. But my phone again started giving same problem in 2 Hours. I took at at customer care the next day and they then took 3 weeks to repair it and after getting it it again gave same problem. I went to customer care to ask for REFUND OF RS 1100 but they said that they will try for one more time. Now its been 40 days they are telling me to come tomorrow, again tomorrow and when i go there, they say that its not yet done and to come tomorrow. I am fed up of this Problem.
Strict Action should be taken against Nokia Customer Care and i should get my REFUND OF RS 1100.

Service Center Details
NOKIA CUSTOMER CARE,
MOBICARE, Shop Number 178,
Opp Ayyapa Mandir Lane, Near Prakash Shoes.
PIMPRI, PUNE-17
Nokia Customer Care Number -[protected]
NCC 674_504867
service centre email - [protected]@nokiacareindia.com

I WAS GIVEN A JOB SHEET WHEN I SUBMITTED MY PHONE

JOB SHEET NUMBER:[protected]/101208/11
Date 08/DEC/2010
Time - 11.46

I Request you to help me out through this issue and get me the refund back.

Yours Faithfully,
Jayesh Atmani.
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Nokia — careless service center

hiee..ma name s vijay..i am using nokia 6300...as i got a problem with charger port..since it is not responding for charging.i gave ma phone n AMMERPET nokia care. they said that the initial cost would b 346Rs..but after 2 days they called me and said some IC's had gone wrong in it and we have to replace with new one's. so i agreed for the replacement, it costs me another 300Rs..but now they are sayin that DISPLAY is also gone...!!! now ma doubt s ..........SHOULD WE BELIEVE U PEOPLE OR NOT ....????????? what s this..????????
Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have someone from the team connect with you.


Regards,

Team Nokia
Nice,
Thanks...now i got the refund back.Thanks to Consumer Complaints for Support and Nokia for giving my refund back.I Got it within just 2 days adter complaining... Nice...
Now i want my complaint to be deleted please.

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