[Resolved]  Nokia — Problem in Network Signal

Address:

Pondicherry, Puducherry

To
The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia C-701 set, Colour: SILVER, IMEI no: [protected]

We are shocked to bring to your knowledge that we have recently purchased the above-noted set which was found that it has come up to the market after production with certain technical problems. The NETWORK SIGNALS are vanishing automatically. Then after removing the battery and refixing it, Minimum network signal level only comes.The phone also hangs. Since we have purchased the phone at a very HIGHER price, by viewing the television advertisement, on 1st of DEC 2011 from PUDUCHERY (UNIVERCEL PVT,LTD) For your kind info i would like to make a clear note that the above mentioned mobile was given to the nearest NOKIA CARE for the above said problem, Though the issue isn't resolved as (Yet til today)....we expect full value for our money and ask you to replace the (WHOLE FRESH UNIT) at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

In anticipation of your prompt response,

Thanking you,

Yours faithfully,
GAUTHAM - ([protected])
PUDUCHERRY..................................