[Resolved] Nokia — regarding warranty void | |||
helo sir, i have already lodged a complaint to [protected]@nokia.com, now the issue is the warranty void because of a scratch inside of the mother board and they are saying it is a physical damage. what i want to know is, the device is only 13 days older, there is not even a single scratch on it. Can you justify how the physical damage occurs inside the chip with out having a single scratch outside the mobile. That too we cant even open that mobile also (NOKIA LUMIA 920). The mobile is opened two times, that was done by care technician only. Please don't play such a cheep tricks with the customers. If there is a mistake of yours please accept it. I am not a fool to loose 32000 mobile with out having any fault of mine. If any thing goes wrong, then I am ready to file a case against your company remember that. complaint request number 1-[protected] contact number - [protected] nokia care - pune, akshay care IMEI number - [protected] job sheet number[protected]/130718/9 Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
respected sir,
i m vaibhav dhatwalia frm shimla.and studying at solan in an engg. college.i had bought a nokia 5200 xpress music frm a nearby shop at solan on 22/09/2008.but one week ago my both speakers stopped working.than i went to the nokia care centre situated in solan, himachal pradesh where i met mr.neeraj.without knowing anything he started blaming at me that this is my fault.than on online he cancelled my warranty and asked me to pay for speaker repairment.i m very much dissatisfied that nokia is a big company bt still they are not behaving properly or helping others.also he told that we get tired by working frm 10 to 6.this is not a gud response.everyone has to work.so kindly check out this thing and take a strict measure otherwyse i will loose my confidence frm nokia.
thank you
vaibhav dhatwalia
i m vaibhav dhatwalia frm shimla.and studying at solan in an engg. college.i had bought a nokia 5200 xpress music frm a nearby shop at solan on 22/09/2008.but one week ago my both speakers stopped working.than i went to the nokia care centre situated in solan, himachal pradesh where i met mr.neeraj.without knowing anything he started blaming at me that this is my fault.than on online he cancelled my warranty and asked me to pay for speaker repairment.i m very much dissatisfied that nokia is a big company bt still they are not behaving properly or helping others.also he told that we get tired by working frm 10 to 6.this is not a gud response.everyone has to work.so kindly check out this thing and take a strict measure otherwyse i will loose my confidence frm nokia.
thank you
vaibhav dhatwalia
Nokia — In regarding to warranty period
i was purchase a Nokia 5610 headset from 'Basant Electronics , 14, Rama Market, Munirka, New Delhi - 67 on date.12.10.2008 , My headset is creating a problem in keys, So i went to Nokia Care, Kalkaji, New Delhi.Then the customer care executive said to me that In my online checking your warranty period has been expired on 28.09.2009 But the waranty period as per invoice will expire on 11.10.2009,So i am facing lot of problem / mental agnoy due to non rendring of service by Nokia Care Service.
So Please take the effective steps towards resolving the matter.
Thanks
Abhishek Tiwari
M-50, IInd Floor, M-Block Market
Greater Kailash - 1, New Delhi - 48
Mob : [protected]
Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com
Please provide the useful information to us.
Is the device with Nokia Care Centre - Yes/No
We will have someone from the team connect with you.
Please mention your name on subject
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
Please provide the useful information to us.
Is the device with Nokia Care Centre - Yes/No
We will have someone from the team connect with you.
Please mention your name on subject
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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Nokia — Regarding Warranty
Hi My Name Ritesh KumarI have purchase Nokia 2600 Classic before 2 Month, Tommorow when i am travelling in bus with mobile due rush display suddenly not show in Mobile, i consult to Nokia Care Kapil Vihar Branch Pitampura, He Say We have no responsible for damages but no scarch on outer mirror and all body and he demanding 1200.00 INR for Replace display.Total MRP of NOKIA Classic Is 2700.00 INR please help me for that
Thank waiting your action