[Resolved]  Nokia — same problem for the 5th time

Address:Chhattisgarh

i am having a nokia lumia 720 phone. last time i have submitted a complain for the problem which is persisting for the 4th time i.e. speaker not working and after 2 days phone becomes dead. that time i have submitted my phone in service center as said by nokia customer care peoples, the service center guy told me that he has sent the phone to the repair factory and it will come after 15 days and the job sheet number for that time was[protected]/130717/51, i received it on 30 july. but just after a week i am again facing the same problem the speakers are not working. last time even i told them that give me a new replaced phone because of the same problem but they didn't took any action. so this time i request you all please give me a replaced phone or else tell me whether i have to complaint at any other level.


link of my previous complaint - https://www.consumercomplaints.in/my-complaints.htmlnokia-lumia-720-phone-is-in-nokia-care-for-same-problem-persisting-4th-time-c840395.html

avinash kashyap
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Nokia — Drafts hangd up

My mobile set 2630 gets hanged up and gets switched off when evr i open the drafts of my mobile and again i hve to switch on it again
... i am unable to open drafts folder
as it has important messages...

Nokia — time settings

Hi
I have Nokia 7210 handset, from the vry day first day i ve bought this handset, there is problem in the time settings.
Whenever any sms comes the time showed below the sms is always 4-5 hours before the it is sent.
Even this is the same problm face by one of my frnd.
Plese tell us the is it a software defect in the mobile or...
Regards
Parul
Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Nokia Care Centre - Yes/No

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information