Nokia — unnecessary delay in delivery of set from service center | |||
Dear sir/mam, Myself atul,from lucknow U.P.,I have give my nokia 710 (IMEI NO.-[protected]) set for screen damage to your authorized distributor “ARYANS COMMUNICATIONS”PARK ROAD LUCKNOW,on 18 march 2013 and I have got it back on 29 march 2013,but in physical body damage condition,when I ask regarding this to the representative she told that set will once again go to the headoffice for maintenance,from till date I have gone 4 times to your service centre and call 10 to 12 times,but I have not got any satisfactory answer from them,rergarding my set,then after on 19 april 2013,I have register a complaint at[protected] from there I have got a complaint no.- 1-[protected] and got the assurance that it will be work out,then on 20th april I got a call that issue will be solved in 72 hours,BUT NO RESPONSE. Once agin a same type of response,that I have already got from service centre,im totally fed up now,I can’t understand that it is around one month over and till now im not having any information regarding my set,which is a big question mark on NOKIA’S post sales service I hope you will understand my problem,pls look in to the matter. THANKS AND REGARDS, ATUL SINGH MOB-[protected] Was this information helpful? | |||
 2 Comments | |||
Comments
Hi,
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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Nokia — delay in device delivery
i submitted my faulty hansfree model HS3 make nokia having job sheet no.[protected]/090711/22 to authorised service station of nokia m/s gulati communications shaheed bhgat sing market gole market on dated july 11, 2009. but till date it is not returned to me my cell no. [protected]