[Resolved]  Nokia — Battery BL-4c swollen and not giving charge

Address:Varanasi, Uttar Pradesh

I purchased a new battery for my mobile handset NOKIA 3500C; the model of the battery being BL-4C; its not even 4 months and the battery has swollen and is not giving charge for more than 8 hours. I went to the shop and told him that it is still under warranty period but he refused saying that swollen batteries are not replaced even if it is under warranty but nowhere on Nokia site it has been mention. I simply dont understand what is the meaning of warranty then.

The details of the battery are as follows:
Battery make: Nokia BL-4C
barcode on packing is[protected]
Still under warranty; it is not even 4 months from the date of purchase (purchased in february, 2011). Please suggest what can be done.

Name: Raj Kumar Koiri
Research Scholar
Department of Zoology
Banaras Hindu University
Varanasi - 221005

Mobile No: [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have someone from the team connect with you. Please mention your name on subject and add your contact in the mail. Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information