Nokia — Very Bad Service | |||
HI, I had a bad experience with the Nokia Care center , I am having the NOKIA E-72 mobile handset, It was having the issue with the panel and it was getting hang frequently, I have given it to to Nokia care center, and asked them to change the panel, the person who was in charge for this was not available there,I submitted the phone over there with job sheet number[protected]/130525/54. They said they will call me , but they didn't called me, I called up and asked about the status, Do you know what the answer was given to me ,that thy don't have the panel available in the nokia care center|||||. and it would take 5 to 6 days to get that. Is this the service that nokia provide to their customer. As I Can say that Pune is the big place and how thy cannot have the parts i agree if they don't have , then why it should take a week around to get that ,Is this the Service they provide to Customer???? Regards, Gajanan +91 [protected] Was this information helpful? | |||
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+91 12 4483 3000
+91 22 6776 9000
+91 33 4006 2264
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
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Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.