Nokia X - 6 — INADEQUATE RESPONSE TO COMPLAINT | |||
I have purchased a Nokia x - 6 IMIE No.[protected] from Sai Electronics , shop no.28 , Dilshad Garden , DELHI - 95 ON 11.11.21010 . On 09.08.2011 ,my set was not working so I went to show my set to Mr.ADISH , LAJPAT NAGAR NOKIA CARE , COUNTER NO. 2, TOKEN No.A112 / 4.00P.M. / 09.08.2011 . My set is under warranty period but he told that the set has been opened as a screw is missing and hence you are not entitled for warranty . I told that I don't know about the missing screw because it is the first time when I have come to any mobile care shop for this set and I didn't know whether it was missing at the time of purchase itself . He refused to attend it and told that you may better send send it to GURGAON for attending the complaint . His behaviour was also rude to me . KINDLY TELL ME HOW BEST MY COMPLAINT CAN BE ATTENDED TO . Varun sharma Was this information helpful? | |||
1 Comment | |||
Comments
ya MR.VARUN SHARMA.i am sujababu from chennai .i bought nokia7230 on nov 2010.day bfore yesterday the mobile is not turning on.so i went to nokia care annanagar where i waited for hours together and they took my complaint the next day when i went they saiid there is liquid logging in my mobile and it doesnt cover under warranty .i am really fed theree poor service.
Reply
51%
Complaints
7893
Pending
0
Resolved
3915
+91 12 4483 3000
+91 22 6776 9000
+91 33 4006 2264
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
View all Nokia India contact information