[Resolved]  Nokia X3 - 02 — Esteem Electronics, Sharjah, U.A.E

Dear Sir,
This is to inform you that my friend has gifted me a nokia handset X3-02 in the month of February 2011 were I noticed that the headset was found dead. From the warranty card i have found that the hanset was purchased from Esteem Electronics, Sharjah, U.A.E.(Tel No.[protected]. On 23-02-11 I returned the handset to the dealer were they had informed me that it will take 2 weeks to get repaired or else will be replaced. After 2 weeks I called them to find the position and they asked for further a month to get it done. I have been patiently waiting for the headset to get replaced but today on 30/04/2011, they had asked me to wait for few more days to get it replaced. Its really annoying for a customer and an embarassing situation for an esteemed company like Nokia to have such dealers who never keep up to their promises. I would request to take some necessary action against the subject dealer and arrangements to replace or repaired my handset at the earliest. Appreciating your early action in advance.