[Resolved]  Nokia X6 16gb — touch not working

Address:

Chennai, Tamil Nadu

ON 12TH AUG 2010 I SUBMITTED MY MOBILE IN NOKIA CARE TENAMPET. AS MY NOKIA X6 TOUCH SCREEN NOT WORKING, I USED FOR ONLY 1 MONTH WITHIN A MONTH I GOT THIS PROBLEM.ON 12TH AUG THEY SAID WE WANT TO CHECK WHETHER BOARD PROBLEM R SOFTWARE PROBLEM, SO THEY TOOK IN THE MOBILE & OPENED IT & CHECKED & SAID ITS A SOFTWARE PROBLEM WAIT FOR HALF AN HOUR WE WILL RECTIFY. THEY CAME AFTER 1 HOUR & GAVE ME THE MOBILE IN VERY BAD CONDITION , REFITTING NOT PROPER FULL OF OPENINIGS, GAPS, LIFTING PANELS . I ASKED THEM WHATS THIS MAM THEY AGAIN WENT IN AND CLOSED THAT LIFTING PANEL. GAPS WERE NOT SOLVED. I CAME HOME & CHECKED MY MOBILE SAME POBLEM. SO I GAVE REWORK JOB ON 13TH AUG. THAT TIME THEY SAID BOARD PROBLEM. WE SEND IT TO DELHI (HEAD OFFICE) U GET BAKE UR MOBILE BY 12 DAYS TO 15 DAYS . NOW ITS 8TH SEPTEMBER . ON 2ND SEP I RECEIVED A 3 MESSAGE FROM NOKIA UR MOBILE HAS BEEN REPAIRED U COME & COLLECT IT . SO I WENT & ASKED THEY SAY WE SENT THE MESAGE WRONGLY, SORRY TILL WE DIDNT RECEIVE UR MOBILE, NOW 20DAYS GONE, IF I ASK THE NOKIA CARE PERSON

ME NOKIA CARE

1.WHEN I WILL GET MY MOBILE - DONT KNOW

2. WHATS PROBLEM IN MY MOBILE - DONT KNOW

3.HOW MANY DAYS IT TAKE - DONT KNOW

4. GIVE ME A SPARE R NEW ONE - WE DONT HAVE

5.WHAT IS THE ANS FOR MY PROBLEM - DONT KNOW.



WHAT TYPE OF PEOPLE IN NOKIA CARE.. WASTE WASTE NOKIA CARE NO RESPONSE NOTHINGGGGGG. THIS IS MY NUMBER I WANT REPLY FROM NOKIA IMEDIATELY [protected],, IAM KARTHIK