[Resolved] Nokia5300 — BATTERY PROBLEM

[Resolved] Nokia5300 — BATTERY PROBLEM

M MRINMOY BANNERJEE from Ahmedabad, Gujarat

respected sir, I have nokia 5300 . and i was buy it on 02-03-08.Its has Battery problem from 04-03-08 and i submit it to Durgapur nokia care centre on 14 March. and they give me a job sheet no. the no. is:[protected]/080314/20 and on same day they send it to Kolkata to repair.and i agree with that . And on 18 th March i call to Nokia customar care for enquery in that no: ([protected]). and he also give me a new job sheet no: 2-2-wx6kd and he told that my mobile battery will have to replace and it want more time may be maximum 15 days. I again say ok. Then i will submit my mobile & battery charger also on[protected] and they give me a new job sheet no.:[protected]/080326/2 and they replace the battery and returned it to me on 10-04-08. But till now i'm facing the same problem with my mobile. and again i submit my mobile to Durgapur Nokia care on[protected]. the job sheet no. is:[protected]/080424/11. sir the total age of my handset is 1 months and 20 days. so i requested to you that please take some necessary action about this matter. otherwise i'll complaint at consumer foram regarding this matter. b'coz i'm faded with my mobile handset. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

V.B.PATIL

from Delhi, Delhi

NOKIA5300 — replace the set

To
The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia 5300 set Colour red IMEI [protected]

We are shocked to bring to your knowledge that i have purchased nokia 5300 on 4/3/2008 the above-noted set which is infected with certain technical problems.and vanishing all datas i had went over nokia care on 4/3/2009 i.e exactly within one year but they are not inculding in warranty period what to do they are telling to take it back .. Since we have purchased the phone at a price of 6269.00, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.,

Thanking you,

Yours faithfully,
V.B.PATIL
([protected])

mayank shukla

from Mumbai, Maharashtra

NOKIA5300 — get a new scratch guard for my replaced handset

i went to the shopkeeper to get my mobile replaced as there was some problem with my mobile camera n they said ok it will b done on the coming thursday. but i want my scratch guard on the replaced mobile as the old 1 was having the same n it is a mistake of the company to give me a handset having problem. the cost of the scratch guard is 250 which i paid on the first day of buying the handset with it. now if it is going to get replaced so they must bare the cost of it or the com[pany shuld put a new 1 again on the replaced mobile.