Comments
very true..Nokia customer care is no good.Evident from the number of complaints in this forum
Nokia5310 — Menu, UP & Down button not working
Dear SirI purchase nokia5310 may2010
working in only one year good condition
after July2011
this phone button Menu and UP, Down Buttons are not working
i went to customer care, their employees not response
so i complaint you
plz. check and solve that problem
thanking you sir
K HEMA SUDHAKAR
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
51%
Complaints
7894
Pending
0
Resolved
3915
+91 12 4483 3000
+91 22 6776 9000
+91 33 4006 2264
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
View all Nokia India contact information
Nokia — Not returning Mobile handset and rude behaviour
Dear Sir,I had given my mobile handset for repair at Nokia "Care" center,Indiranagar Bangalore on 15 June 10.
The promised delivery was 16 Jun 10.
When i went to the service center few days after the due date they told me that it was not ready.
I was told they would call me and confirm.They never called me.
I followed up and called them numerous times each time i was told " I will call back and confirm tomorrow"
The tomorrow never came.I called them back several times
Today was the limit- After failing to call me i called the agent again. He spoke to me rudely in a manner to threaten and intimidate.
It could be possible they have lost the phone or are using for their personal use.
It has become impossible to deal with these people and there is no peace of mind.
If this is the manner a reputed service center treats the consumer there will be no option but to ask for help.
Please consider this matter as this is a threat to all the common consumers that are dependent on this product.
Thank you