[Resolved]  Ntpc Ltd — incorrect billing in broadband

Address:

Chhattisgarh

I HAD ALREADY STATED MY PROBLEM NEAR ABOUT 10 DAYS AGO, BUT UNFORTUNATELY FROM THIS SITE I DID NOT GET ANY RESPONSE.
THE BILLING OF MARCH'10 IS CONSIDERED FROM 28TH FEB'10 TO 31ST MARCH'10. SEEING MY USAGE LIMIT ON 28TH FEB'10 FOR THE MONTH OF FEB'10 I HAD USED 408 MB ON 28TH FEB'10.
BUT THE SAME 408 MB HAVE BEEN BILLED IN THE MONTH OF MARCH'10. IT HAS HAPPENED FOR THE FIRST TIME DURING MY USAGE DURING THE LAST TWO YEARS OF MY BROADBAND USAGE.
AFTER RECEIVING THE COMPLAINT 10-12 DAYS AGO, NOW BSNL JUST BILLED ME FOR THE EXTRA USAGE IN MARCH'10 RS 195/- DUE TO THE MIS ADJUSTMENT OF THE 28TH FEB'10'S USAGE IN THE MONTH OF MARCH'10.
I AM REQUESTING BSNL TO KINDLY ADJUST THE EXTRA USAGE AS THERE IS NO FAULT IN MY SIDE.