O General — No Service Available after sales

Address:

Haryana

I have bought O General Window AC vide invoice number:18789 . As promised by dealer and company policy regarding the first free general check up/service. I called so many times to the dealer: Madaan Electronics situated at Ambala Cantt, there was no response from his side and I tried to contact service centre agent Vishal Monga from Ambala and he also tried to give fake promises and even didnot heard my concerns genually. Please take necessary steps for the same.