Comments
same case in punjab, , , i have purchased okaya battery for rupees 8500, and its of 3 year warrenty... But only after 3 weeks, battery start playing its real role, , , i have handed that battery to my dealer with lots of pains, , , and still m writting in mail in super frustation without light... So finally i decided to quit okaya brand, , and my battery dealer both for whole life... No customer care... No immediaate action, , , its better to buy local made battery than such a bad brand...
Reply
To, Date: 11.08.09
Shri Om Enterprise
Shop No.366, Indra Bazar
Jaipur-302001
Kind Atten: Mr.Jain Sahib
Sir,
Reg: Non-received of balance amount of Rs.1000 of invoice no.187 dt.28.00.08.
The undersigned had bought four 18 amp. Batteries of Okaya company amounting Rs.6200/- + VAT vide invoice no.187 dt.28.11.089 (copy enclosed) with 12 months warranty period.
Since started batteries were not working properly meanwhile I was transferred in Mumbai. I handed over the 4 batteries to service center for checking on 08.07.09. Mr.D.S.Yadav, Incharge of service center at C, Scheme, Jaipur called me on 11.07
0.09 and informed us that all 4 batteries are found fail. He informed us that after receiving the credit note from the company, your amount of Rs.6200/- would be refunded by you. Company has credited the amount of Rs.5200/- vide credit note no.74 dtd.6.08.09 to you. You have refunded only Rs.5200/- instead of Rs.6200/-. I have required with Mr.Tarun Nagpal, Head of All India service center at New Delhi who informed that the company has refunded their full amount in which price they had sold to you. You would refund Balance amount, which was charged as a profit margin earlier.
I once again request you to please refund my balance amount of Rs.1000/-
(Ravi Kumar Agarwal)
32/261, Sector-3, Pratap
Nagar, Sanganer, Jaipur
mob.no.[protected], [protected]
Shri Om Enterprise
Shop No.366, Indra Bazar
Jaipur-302001
Kind Atten: Mr.Jain Sahib
Sir,
Reg: Non-received of balance amount of Rs.1000 of invoice no.187 dt.28.00.08.
The undersigned had bought four 18 amp. Batteries of Okaya company amounting Rs.6200/- + VAT vide invoice no.187 dt.28.11.089 (copy enclosed) with 12 months warranty period.
Since started batteries were not working properly meanwhile I was transferred in Mumbai. I handed over the 4 batteries to service center for checking on 08.07.09. Mr.D.S.Yadav, Incharge of service center at C, Scheme, Jaipur called me on 11.07
0.09 and informed us that all 4 batteries are found fail. He informed us that after receiving the credit note from the company, your amount of Rs.6200/- would be refunded by you. Company has credited the amount of Rs.5200/- vide credit note no.74 dtd.6.08.09 to you. You have refunded only Rs.5200/- instead of Rs.6200/-. I have required with Mr.Tarun Nagpal, Head of All India service center at New Delhi who informed that the company has refunded their full amount in which price they had sold to you. You would refund Balance amount, which was charged as a profit margin earlier.
I once again request you to please refund my balance amount of Rs.1000/-
(Ravi Kumar Agarwal)
32/261, Sector-3, Pratap
Nagar, Sanganer, Jaipur
mob.no.[protected], [protected]
Sir, the company can refund the amount for which it has made a bill i.e, 5200. Balance 1000 is the margin of the dealers, distributors and retailers involved in this transaction. You have to speak to your sale counter for the refund and matter shall be resolved. Thanks
Hi,
I also purchased a batery from the same dealer and later experienced that the dealer is very nonsense and irresponsible person. I recommend eveyone not to purchase anything from this dealer and also requesting all the battery companies to dismiss this dealer from their dealership networks.
Thanks
I also purchased a batery from the same dealer and later experienced that the dealer is very nonsense and irresponsible person. I recommend eveyone not to purchase anything from this dealer and also requesting all the battery companies to dismiss this dealer from their dealership networks.
Thanks
Idea — WORST AND PATHETIC CUSTOMER SERVICE.....JUST YAKK SSSSSS
UR IDEA CUSTOMER SERVICE ARE JUST VERY VERY EXTREMLY BAD. THEY ARE PATHETIC!!!!!!!!!!! THE PROBS IS THAT ON 11.06.2010 OUR BILLING A/C. BALANCE WAS RS.120/- AND NOW ITS RS. 4/- THAT TOO WITHOUT ANT CALLS OR MSGS USED....WE EVEN TRIED AND CALLED THE CUSTOMER CARE CENTRE BUT WE DNT RECEIVE ANY RESPONSE & INSTEAD OUR CALL WAS JUST PUT ON HOLD....WE WANT SUM FEED BACK FROM UR SIDE FOR OUR PROBS. U CAN SEND ME THE REPLY ON MY. NO. [protected] AS THIS IS NOT THE ONLY PROBS OF MINE BUT EVEN 5 OF MY FRNS... JUST LOOK 6 PEOPLE WITH SAME PROBS.....
BETTER U LOOK IN DIS MATTER AS SOON AS POSSIBLE OR ELSE WE WILL PUBLISH IN MEDIA, NEWSPAPER AND RADIO'S THAT IDEA COMPANY IS JUST A BIG FRAUD AND NO ONE SHOULD GO FOR ANY OF IDEA PRODUCTS......
I, DEEPAK JAIN, ADVOCATE, PURCHASED 3 TUBERLAR BATTERY FROM M/S KHALSA TRADERS, MORADABAD, ONE YEAR BACK, BUT NOW ONE BY ONE ALL THREE BATTERY ONE CELL GONE INVALID, I HAVE REPLASED 2 BATTERY AFTER VERY PAINFULL DEALING BY PAYING 300/=ON EACH BATTERY IN 15-16 DAYS, HIS STAFF AND TOWARDS MY SON IS VERY BAD, NOW THIRD BATTERY ALSO GONE INVALID DUE TO ONE CELL FAIL, 15 DAYS HAVE PASSED BUT HE IS NOT GIVING NEW BATTERY AND AFTER ASKING FOR REPLASMENT HE IS SAYING U HAVE NOT PURCHASED ME, AND TAKING VERY BAD, AND TILL NOW I HAVE NOT RECEIVED BATTERY. P.NO.[protected]
i have purchased okaya battery for rupees 8500 on date[protected] and its of 2 year warrenty... But after 16 Months, battery start playing its real role, , , i have tells my problem to my dealerI informed the shopkeeper and dealing person immediately registers my complaint no. 45326. On dated[protected], service engineering visited at our shop and tells me that this battery is out of warranty. I also asked service engineer to see my purchase invoice. He did not see my purchase invoice. I also talked at customer care No. several times. Today I am very frustrated to hear the words of the customer care authority that the shop keeper will give the warranty. writting in mail in super frustation without light... So finally i decided to quit okaya brand, for whole life... No customer care... No immediaate action, , , its better to buy local made battery than such a bad brand...
I had purchase okaya battery 21/08/2010 from GAYA district, my model no- SL 636, serial no-Y[protected]. I have got problem in battery 14/08/2012 there gravity down due to technical reason. service center has told battery go to in deep discharge & they have take 300 Rs( but service centre to refuse the give the bill of 300 Rs) for deep discharge to charge the battery. But I have receive battery on 21/08/2012 . But they are same condition, Battery had no give power backup.please solve the problem as soon as.
Ratnesh Kumar
Devi sthan Maranpur
Gaya
[protected]
Ratnesh Kumar
Devi sthan Maranpur
Gaya
[protected]
sir
i had purchases a Okaya battrey tall tublar on 01/5/2009
n battrey was not working, in warranty i had given to dealer for
checking on 30/9/2011 .he told that battrey dose not cover warranty
but through bill n through warranty critriya that battrey was in
warranty .. So wat i do if that battrey is in warranty n is not provided by delaer
Pls sugess me wat i do
i had purchases a Okaya battrey tall tublar on 01/5/2009
n battrey was not working, in warranty i had given to dealer for
checking on 30/9/2011 .he told that battrey dose not cover warranty
but through bill n through warranty critriya that battrey was in
warranty .. So wat i do if that battrey is in warranty n is not provided by delaer
Pls sugess me wat i do
I purchased the okaya battery Inverter Batteries Serial no of battery is a[protected] and model no is 30v1 ht 6036. when I purchase the dealer mention that this product has garranty and warranty of 30 months but my Battery stop working And I dont know the exact reason the I register the compliant to okaya customer care my complaint number was 69021 and I complaint it on 1/3/13 and my inverter warranty was getting expired on 2/3/13. The Customer care was saying that your garranty and warranty is already expired as the garranty and warranty starts one day before the date of purchase...kindly do something for this
Dear Sir/Madam
Last 5 Day I am waiting your Side Reply but nobody concern that matter I am really surprised that type service provide on costumer your company .please tell me what can I Do please tell me status on my complaint .
Regards,
Tarun
Mobile: [protected]
[protected][protected][protected][protected]
From: Tarun Dutt [mailto:tarun.[protected]@indiabulls.com]
Sent: Thursday, June 27, 2013 11:27 AM
To: '[protected]@microtekdirect.com'
Cc: 'TARUN.[protected]@gmail.com'
Subject: Help Me Repace My Inveter Battery
Dear Sir/Madam
My name is Tarun dutt residenting Pallam Coleny near Dwarka. i have bought one Microtek inverter and battery in April 2012. Till June I have complaint the lot of time for not giving the backup. Atleast i have lodged the 4 to 5 complaint.but when service person comes he started ascusing us for inverter and replied town light have some problem.Last time when he comes i have clearly told him if it will not give the back up.i will not accept the complaint letter. My Last Complaint my Inverter Battery is Not Giving Good Backup Ur Engineer put on charger in battery and that time also I am saying please change my battery but he is not Bocz that Problem came again again
Finally same Problem came again my warranty is expire and that time ur engineer saying ur battery is faulty so please tell me ur wait when my warranty is expire because
Problem is same but ur answer is change .So please Help Me and Replace My battery I hope u understand my side
Inverter Detail è D[protected] MIROTECH
Battery Detail è 5024623
Despatch Codeè18MODEL UPSEB5500
Model NOèH[protected]
Dealer èVISHAL BATTERIES WZ-182 PALAM VILLAGE Near goel chakker
Complaint Detail è 20 March 12 è71835
25March 12 è72663
22/06/2013è 91739
Last 5 Day I am waiting your Side Reply but nobody concern that matter I am really surprised that type service provide on costumer your company .please tell me what can I Do please tell me status on my complaint .
Regards,
Tarun
Mobile: [protected]
[protected][protected][protected][protected]
From: Tarun Dutt [mailto:tarun.[protected]@indiabulls.com]
Sent: Thursday, June 27, 2013 11:27 AM
To: '[protected]@microtekdirect.com'
Cc: 'TARUN.[protected]@gmail.com'
Subject: Help Me Repace My Inveter Battery
Dear Sir/Madam
My name is Tarun dutt residenting Pallam Coleny near Dwarka. i have bought one Microtek inverter and battery in April 2012. Till June I have complaint the lot of time for not giving the backup. Atleast i have lodged the 4 to 5 complaint.but when service person comes he started ascusing us for inverter and replied town light have some problem.Last time when he comes i have clearly told him if it will not give the back up.i will not accept the complaint letter. My Last Complaint my Inverter Battery is Not Giving Good Backup Ur Engineer put on charger in battery and that time also I am saying please change my battery but he is not Bocz that Problem came again again
Finally same Problem came again my warranty is expire and that time ur engineer saying ur battery is faulty so please tell me ur wait when my warranty is expire because
Problem is same but ur answer is change .So please Help Me and Replace My battery I hope u understand my side
Inverter Detail è D[protected] MIROTECH
Battery Detail è 5024623
Despatch Codeè18MODEL UPSEB5500
Model NOèH[protected]
Dealer èVISHAL BATTERIES WZ-182 PALAM VILLAGE Near goel chakker
Complaint Detail è 20 March 12 è71835
25March 12 è72663
22/06/2013è 91739
Dear Sir/Madam
Last 5 Day I am waiting your Side Reply but nobody concern that matter I am really surprised that type service provide on costumer your company .please tell me what can I Do please tell me status on my complaint .
Regards,
Tarun
Mobile: [protected]
[protected][protected][protected][protected]
From: Tarun Dutt [mailto:tarun.[protected]@indiabulls.com]
Sent: Thursday, June 27, 2013 11:27 AM
To: '[protected]@microtekdirect.com'
Cc: 'TARUN.[protected]@gmail.com'
Subject: Help Me Repace My Inveter Battery
Dear Sir/Madam
My name is Tarun dutt residenting Pallam Coleny near Dwarka. i have bought one Microtek inverter and battery in April 2012. Till June I have complaint the lot of time for not giving the backup. Atleast i have lodged the 4 to 5 complaint.but when service person comes he started ascusing us for inverter and replied town light have some problem.Last time when he comes i have clearly told him if it will not give the back up.i will not accept the complaint letter. My Last Complaint my Inverter Battery is Not Giving Good Backup Ur Engineer put on charger in battery and that time also I am saying please change my battery but he is not Bocz that Problem came again again
Finally same Problem came again my warranty is expire and that time ur engineer saying ur battery is faulty so please tell me ur wait when my warranty is expire because
Problem is same but ur answer is change .So please Help Me and Replace My battery I hope u understand my side
Inverter Detail è D[protected] MIROTECH
Battery Detail è 5024623
Despatch Codeè18MODEL UPSEB5500
Model NOèH[protected]
Dealer èVISHAL BATTERIES WZ-182 PALAM VILLAGE Near goel chakker
Complaint Detail è 20 March 12 è71835
25March 12 è72663
22/06/2013è 91739
Last 5 Day I am waiting your Side Reply but nobody concern that matter I am really surprised that type service provide on costumer your company .please tell me what can I Do please tell me status on my complaint .
Regards,
Tarun
Mobile: [protected]
[protected][protected][protected][protected]
From: Tarun Dutt [mailto:tarun.[protected]@indiabulls.com]
Sent: Thursday, June 27, 2013 11:27 AM
To: '[protected]@microtekdirect.com'
Cc: 'TARUN.[protected]@gmail.com'
Subject: Help Me Repace My Inveter Battery
Dear Sir/Madam
My name is Tarun dutt residenting Pallam Coleny near Dwarka. i have bought one Microtek inverter and battery in April 2012. Till June I have complaint the lot of time for not giving the backup. Atleast i have lodged the 4 to 5 complaint.but when service person comes he started ascusing us for inverter and replied town light have some problem.Last time when he comes i have clearly told him if it will not give the back up.i will not accept the complaint letter. My Last Complaint my Inverter Battery is Not Giving Good Backup Ur Engineer put on charger in battery and that time also I am saying please change my battery but he is not Bocz that Problem came again again
Finally same Problem came again my warranty is expire and that time ur engineer saying ur battery is faulty so please tell me ur wait when my warranty is expire because
Problem is same but ur answer is change .So please Help Me and Replace My battery I hope u understand my side
Inverter Detail è D[protected] MIROTECH
Battery Detail è 5024623
Despatch Codeè18MODEL UPSEB5500
Model NOèH[protected]
Dealer èVISHAL BATTERIES WZ-182 PALAM VILLAGE Near goel chakker
Complaint Detail è 20 March 12 è71835
25March 12 è72663
22/06/2013è 91739
Battery is not charging
Sir,My Battery is not charging
i have purchased it just before 10 months
Sn= ESRX05L[protected]
KINDLY HELP BY WHICH I WILL BE FAITHFUL
TO YOU