OKAYA BATTERIES
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OKAYA BATTERIES Complaints & Reviews

P
pushpinder.bansal1970
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Address:West Delhi, Delhi

I bought two batteries okaya company on dated 29th may,2011 from metro batteries wz-247 main najafgarh road uttam nagar vide bill no 12201 dt 29may11 at the time of purchase shopkipper tell us about the service of company battery performance but before one year battery not give backup
i personally goto the shopkipper but no response as per shopkipper they already advice to company regding complaint but no use i make a complaint
four days back being a old person in the age of 70 years i cannot do anything pls takeup matter with company and dothe needfull pls bansal uttamnagar
Aug 13, 2020
Complaint marked as Resolved 
I BROUGHT AINVERTAR BATARY WITH WARRANTY/GUARNTY OF 18M0NTH.ICOMPLAIN FEB.2012 ENGEENEAR SAY YOUR BATRY OK BUT PROBLEM CONTINUE FACE BY ME.SEVRAL TIME CONTACT BUT NO ACTION .BRAJ MOHAN RAI [protected]
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    shiv kumar goyal
    from Bhopal, Madhya Pradesh
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Address:Gwalior, Madhya Pradesh

    I was registered a complaint to your Head Office at Delhi. The complaint is registered of your Delhi office in the Serial No. 39291, Dated[protected]. After this complaint your mechanic was checked the battery and give the suggestion to me that this battery is faulted so it will replaced.
    After hear your mechanic opinion I was send this battery the service center at Gwalior Dated[protected], Recept No. 843, the firm name of R.K. ASSOCIATES, S-23, Sanjay Complex, Jayendraganj, Gwalior. He was checked this battery and tell me that this battery will be replaced.
    There is no battery is given to me till date[protected], 02:00 PM
    Complaint marked as Resolved 
    Jun 17, 2015
    Ajju1635's response
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      D
      diet dewas
      from Rajgarh, Madhya Pradesh
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Address:Dewas, Madhya Pradesh

      DIET Dewas has purchased 15 okaya batteries for a 5 kv ups in feb 2010 from gentle enterprises 10-11 mansarovar complex hoshangabad road bhopal through LUN. the batteries are not giving backup for proper time. we are complaining to the firm regularly,but there is no respone.please do the needful otherwise we have to go to the consumer foroum. Principal,DIET Dewas
      Aug 13, 2020
      Complaint marked as Resolved 
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        C
        cyber_gagan2002
        from Panipat, Haryana
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I had purchased an okaya battery from a dealer 36 months warranty instead i got a differnt battery and a differnt warranty card on asking the dealer he clains that okaya and mtek are one and the same the bill has a differnt battery model and the one which i got is differnt . I had paid for 36 months warranty one of okaya. Everyone is giving his or own explanation ... i want immediate refund of my money and will go on for other trusted name as i have no faith left in ojaya

        gurbir singh [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
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          P
          Piyush Singh Makhloga
          from Delhi, Delhi
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          I am a resident o[censored]ttam Nagar(West Delhi) and purchased a OKAYA battery from METRO Batteries & Inverter Opposite Metro Pillor No. 660 on 17 Feb 2008. And from 17 Feb 2008 till date OKAYA had replaced the Battery 3 times and still there is some problem in the battery. The battery is not charging the Inverter properly due to which we are facing various problems. We don't get any power back up in case of power failure. I am totally frustated with the kind of services OKAYA is providing and I strongly advise people out there not to go for OKAYA batteries.
          Aug 14, 2020
          Complaint marked as Resolved 
          Firstly, Battery does not charge the inverter, but is is the other way round. If the inverter is not charging the battery with proper current, battery will not charge in time to be fully charged, and ready for next power cut. So, please get your inverter checked and don;t always blame the batteries. Thanks .
          Dear sir,
          I purchased a Okya inverter Tubelar battery in march 08 but its back-up is very poor.Its warrenty period is 18 months.After many compalints your local services provider person is not reponding.He adviced me to put my battery in his off. for at least one week then he may be inform me about its poor performences.
          I don't know it I give my battery in his for one week so what the advantages for purcahing the battery in hot summer.
          I request the person by whom I purcahsed this battery to take this matter seriously other wise I move to the consumer court for further relief.


          Arshad Siddiqi
          91-[protected]
          I am an resident of Kalyan (Mumbai). We has purchased okaya battery in july 2007. We were given a 12 months warranty on the battery. Within one year the battery started giving backup problems. To add to the agony the service provided by the dealer was poor. Even routine service used to be given after rigorous followups. Finally now the battery has stopped giving any backup. I strongly recommend people not to buy okaya batteries. It is absolute waste of money.
          Dear sir,
          I purchased a Okya UPS battery in SEP.2009 but its back-up is very poor.Its warrenty period is 12 months.Sir i request byou to kindly sent your repersentative to my office for replace this or what is your advice . my office adress
          Jay pee steel Ind.
          C-18/3, Wazirpur Industrial Area
          Delhi - 110052
          +[protected]
          Dear sir,
          I purchased a Okya inverter battery in march 2012 but its back-up is very poor.Its call center no. all time buse.OKAYA BATTERY CO. service very very very poor . I loge complaind no. 17088 .Sir i request you to kindly sent your repersentative to my home check my batterry. adress
          Pawan kr. verma
          RZ 8 JANTA VIHAR COLONEY
          NEAR CRPF CAMP .
          NAJAFGARH DELHI 72
          [protected], [protected]
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            R
            RAMESH NAIR
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            I purchased Okaya battery from "Hari Om Battery" at Kondli on 19th Jul07.At the time of purchase they assured me a warranty of 18 months from the date of purchase, like every dealer do to sell their worst product.

            After one year, there was a problem in that battery & after a big fight with the same dealer I managed to get a replacement.He took my original bill & warranty card with him & when I asked for the same he said that bill is with the company.but luckily I took the photocopy of the both at the time of replacement.

            Now after 10 months, There is again some problem with the second battery, and when I contacted the same dealer, he was very rude to me and said he will not change the battery & wont give service also because as per him, the warranty period was over.I spoke to the customer service of OKAYA and reply was obvious.Someone from their customer service told me atleast we serve you 2 batteries in 18 months.

            My question is very simple, Are these companies selling your product for warranty period only or they are out in the market for making money.Because after using these products & tasting their pathetic customer service, I definitely will not recommend same product to any of my near & dear one.
            Aug 14, 2020
            Complaint marked as Resolved 
            To, Date: 11.08.09
            Shri Om Enterprise
            Shop No.366, Indra Bazar
            Jaipur-302001
            Kind Atten: Mr.Jain Sahib
            Sir,

            Reg: Non-received of balance amount of Rs.1000 of invoice no.187 dt.28.00.08.


            The undersigned had bought four 18 amp. Batteries of Okaya company amounting Rs.6200/- + VAT vide invoice no.187 dt.28.11.089 (copy enclosed) with 12 months warranty period.

            Since started batteries were not working properly meanwhile I was transferred in Mumbai. I handed over the 4 batteries to service center for checking on 08.07.09. Mr.D.S.Yadav, Incharge of service center at C, Scheme, Jaipur called me on 11.07

            0.09 and informed us that all 4 batteries are found fail. He informed us that after receiving the credit note from the company, your amount of Rs.6200/- would be refunded by you. Company has credited the amount of Rs.5200/- vide credit note no.74 dtd.6.08.09 to you. You have refunded only Rs.5200/- instead of Rs.6200/-. I have required with Mr.Tarun Nagpal, Head of All India service center at New Delhi who informed that the company has refunded their full amount in which price they had sold to you. You would refund Balance amount, which was charged as a profit margin earlier.

            I once again request you to please refund my balance amount of Rs.1000/-



            (Ravi Kumar Agarwal)
            32/261, Sector-3, Pratap
            Nagar, Sanganer, Jaipur
            mob.no.[protected], [protected]
            Sir, the company can refund the amount for which it has made a bill i.e, 5200. Balance 1000 is the margin of the dealers, distributors and retailers involved in this transaction. You have to speak to your sale counter for the refund and matter shall be resolved. Thanks
            sir i would like to purchase okaya batteries for invertor for my home. invertor microtek sinewave 850va. can u sugest me which capaciy battery required that invertor like 150AH or 200AH and kindly inform prices and dealer addres in Bellary town karnataka state.


            thanks and egards
            p.vasantharao
            Hi,
            I also purchased a batery from the same dealer and later experienced that the dealer is very nonsense and irresponsible person. I recommend eveyone not to purchase anything from this dealer and also requesting all the battery companies to dismiss this dealer from their dealership networks.
            Thanks

            Idea — WORST AND PATHETIC CUSTOMER SERVICE.....JUST YAKK SSSSSS

            UR IDEA CUSTOMER SERVICE ARE JUST VERY VERY EXTREMLY BAD. THEY ARE PATHETIC!!!!!!!!!!! THE PROBS IS THAT ON 11.06.2010 OUR BILLING A/C. BALANCE WAS RS.120/- AND NOW ITS RS. 4/- THAT TOO WITHOUT ANT CALLS OR MSGS USED....WE EVEN TRIED AND CALLED THE CUSTOMER CARE CENTRE BUT WE DNT RECEIVE ANY RESPONSE & INSTEAD OUR CALL WAS JUST PUT ON HOLD....
            WE WANT SUM FEED BACK FROM UR SIDE FOR OUR PROBS. U CAN SEND ME THE REPLY ON MY. NO. [protected] AS THIS IS NOT THE ONLY PROBS OF MINE BUT EVEN 5 OF MY FRNS... JUST LOOK 6 PEOPLE WITH SAME PROBS.....
            BETTER U LOOK IN DIS MATTER AS SOON AS POSSIBLE OR ELSE WE WILL PUBLISH IN MEDIA, NEWSPAPER AND RADIO'S THAT IDEA COMPANY IS JUST A BIG FRAUD AND NO ONE SHOULD GO FOR ANY OF IDEA PRODUCTS......
            I, DEEPAK JAIN, ADVOCATE, PURCHASED 3 TUBERLAR BATTERY FROM M/S KHALSA TRADERS, MORADABAD, ONE YEAR BACK, BUT NOW ONE BY ONE ALL THREE BATTERY ONE CELL GONE INVALID, I HAVE REPLASED 2 BATTERY AFTER VERY PAINFULL DEALING BY PAYING 300/=ON EACH BATTERY IN 15-16 DAYS, HIS STAFF AND TOWARDS MY SON IS VERY BAD, NOW THIRD BATTERY ALSO GONE INVALID DUE TO ONE CELL FAIL, 15 DAYS HAVE PASSED BUT HE IS NOT GIVING NEW BATTERY AND AFTER ASKING FOR REPLASMENT HE IS SAYING U HAVE NOT PURCHASED ME, AND TAKING VERY BAD, AND TILL NOW I HAVE NOT RECEIVED BATTERY. P.NO.[protected]
            same case in punjab, , , i have purchased okaya battery for rupees 8500, and its of 3 year warrenty... But only after 3 weeks, battery start playing its real role, , , i have handed that battery to my dealer with lots of pains, , , and still m writting in mail in super frustation without light... So finally i decided to quit okaya brand, , and my battery dealer both for whole life... No customer care... No immediaate action, , , its better to buy local made battery than such a bad brand...
            i have purchased okaya battery for rupees 8500 on date[protected] and its of 2 year warrenty... But after 16 Months, battery start playing its real role, , , i have tells my problem to my dealerI informed the shopkeeper and dealing person immediately registers my complaint no. 45326. On dated[protected], service engineering visited at our shop and tells me that this battery is out of warranty. I also asked service engineer to see my purchase invoice. He did not see my purchase invoice. I also talked at customer care No. several times. Today I am very frustrated to hear the words of the customer care authority that the shop keeper will give the warranty. writting in mail in super frustation without light... So finally i decided to quit okaya brand, for whole life... No customer care... No immediaate action, , , its better to buy local made battery than such a bad brand...
            I had purchase okaya battery 21/08/2010 from GAYA district, my model no- SL 636, serial no-Y[protected]. I have got problem in battery 14/08/2012 there gravity down due to technical reason. service center has told battery go to in deep discharge & they have take 300 Rs( but service centre to refuse the give the bill of 300 Rs) for deep discharge to charge the battery. But I have receive battery on 21/08/2012 . But they are same condition, Battery had no give power backup.please solve the problem as soon as.

            Ratnesh Kumar
            Devi sthan Maranpur
            Gaya
            [protected]
            sir
            i had purchases a Okaya battrey tall tublar on 01/5/2009
            n battrey was not working, in warranty i had given to dealer for
            checking on 30/9/2011 .he told that battrey dose not cover warranty
            but through bill n through warranty critriya that battrey was in
            warranty .. So wat i do if that battrey is in warranty n is not provided by delaer

            Pls sugess me wat i do
            I purchased the okaya battery Inverter Batteries Serial no of battery is a[protected] and model no is 30v1 ht 6036. when I purchase the dealer mention that this product has garranty and warranty of 30 months but my Battery stop working And I dont know the exact reason the I register the compliant to okaya customer care my complaint number was 69021 and I complaint it on 1/3/13 and my inverter warranty was getting expired on 2/3/13. The Customer care was saying that your garranty and warranty is already expired as the garranty and warranty starts one day before the date of purchase...kindly do something for this
            Dear Sir/Madam



            Last 5 Day I am waiting your Side Reply but nobody concern that matter I am really surprised that type service provide on costumer your company .please tell me what can I Do please tell me status on my complaint .



            Regards,
            Tarun
            Mobile: [protected]



            [protected][protected][protected][protected]

            From: Tarun Dutt [mailto:tarun.[protected]@indiabulls.com]
            Sent: Thursday, June 27, 2013 11:27 AM
            To: '[protected]@microtekdirect.com'
            Cc: 'TARUN.[protected]@gmail.com'
            Subject: Help Me Repace My Inveter Battery



            Dear Sir/Madam



            My name is Tarun dutt residenting Pallam Coleny near Dwarka. i have bought one Microtek inverter and battery in April 2012. Till June I have complaint the lot of time for not giving the backup. Atleast i have lodged the 4 to 5 complaint.but when service person comes he started ascusing us for inverter and replied town light have some problem.Last time when he comes i have clearly told him if it will not give the back up.i will not accept the complaint letter. My Last Complaint my Inverter Battery is Not Giving Good Backup Ur Engineer put on charger in battery and that time also I am saying please change my battery but he is not Bocz that Problem came again again

            Finally same Problem came again my warranty is expire and that time ur engineer saying ur battery is faulty so please tell me ur wait when my warranty is expire because

            Problem is same but ur answer is change .So please Help Me and Replace My battery I hope u understand my side



            Inverter Detail è D[protected] MIROTECH

            Battery Detail è 5024623

            Despatch Codeè18MODEL UPSEB5500

            Model NOèH[protected]



            Dealer èVISHAL BATTERIES WZ-182 PALAM VILLAGE Near goel chakker



            Complaint Detail è 20 March 12 è71835

            25March 12 è72663

            22/06/2013è 91739
            Dear Sir/Madam



            Last 5 Day I am waiting your Side Reply but nobody concern that matter I am really surprised that type service provide on costumer your company .please tell me what can I Do please tell me status on my complaint .



            Regards,
            Tarun
            Mobile: [protected]



            [protected][protected][protected][protected]

            From: Tarun Dutt [mailto:tarun.[protected]@indiabulls.com]
            Sent: Thursday, June 27, 2013 11:27 AM
            To: '[protected]@microtekdirect.com'
            Cc: 'TARUN.[protected]@gmail.com'
            Subject: Help Me Repace My Inveter Battery



            Dear Sir/Madam



            My name is Tarun dutt residenting Pallam Coleny near Dwarka. i have bought one Microtek inverter and battery in April 2012. Till June I have complaint the lot of time for not giving the backup. Atleast i have lodged the 4 to 5 complaint.but when service person comes he started ascusing us for inverter and replied town light have some problem.Last time when he comes i have clearly told him if it will not give the back up.i will not accept the complaint letter. My Last Complaint my Inverter Battery is Not Giving Good Backup Ur Engineer put on charger in battery and that time also I am saying please change my battery but he is not Bocz that Problem came again again

            Finally same Problem came again my warranty is expire and that time ur engineer saying ur battery is faulty so please tell me ur wait when my warranty is expire because

            Problem is same but ur answer is change .So please Help Me and Replace My battery I hope u understand my side



            Inverter Detail è D[protected] MIROTECH

            Battery Detail è 5024623

            Despatch Codeè18MODEL UPSEB5500

            Model NOèH[protected]



            Dealer èVISHAL BATTERIES WZ-182 PALAM VILLAGE Near goel chakker



            Complaint Detail è 20 March 12 è71835

            25March 12 è72663

            22/06/2013è 91739

            Battery is not charging

            Sir,
            My Battery is not charging
            i have purchased it just before 10 months
            Sn= ESRX05L[protected]
            KINDLY HELP BY WHICH I WILL BE FAITHFUL
            TO YOU
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