[Resolved]  Omer Travels, Bangalore — Very bad service

Address:

Bangalore, Karnataka

I booked a ticket from Bangalore to Hyderabad on Omer Travels for one of my family members yesterday night. The ticket cost Rs. 1435 for an A/C Volvo Semi-Sleeper. Below is the list of problems we had faced.

1) The scheduled departure was 7PM at Marathahalli. The bus didn't come till 9:30PM. We waited till 9:30PM as the trip was important and we cannot step back.
2) The bus that came was in an utterly bad condition. It was a A/C Volvo bus however
3) The above bus took us to majestic, where they were asked to shift to a Volvo bus with windows sealed and no A/C. As a result, there was absolutely no ventilation.
4) When they complained to the conductor about a non A/C volvo bus for the price of an A/C volvo bus, he started blackmailing them saying "if you want to travel to hyd, get back into the bus"
5) The bus broke down in the middle of the night somewhere between Hyd and Blr, they had to wait for more than an hour before it started again
6) As a result of all of this, it's 10AM already, and he hasn't reached Hyderabad yet.

We learnt a lesson not to go through Omer Travels again. I strongly advise you not to take his buses. There is lack of commitment on his side. Caused a lot of trouble.

I took trouble in writing such a big complaint. Hope you understand and get a better deal somewhere else.

Thanks a lot.