[Resolved]  Onestoprecharge — Non recharge of Mobile amounting Rs.500

Dear Official,

The following communication has been done with concerned authority of onestoprecharge & T24 on 07.08.13 & reminded on 12.08.13.

Till date the amount Rs.500/- neither credited in my account nor any communication is not providing by the concerned Authority at all.

Please do needful to resolve the matter from your end.

Mobile No: [protected]
Issue:Rs.500 not credited/recharged

Dear Official,

Below mail suggests that the Online Recharge was successful.But the same amount has not credited to my prepaid mobile balance.

Please clarify/credit the amount immediately.
Dear Suman Dutta,

Your payment for the Order with Reference number 12028586 on the Merchant Website :
onestoprecharge.com has been successfully processed.

For your convenience, we have provided the Order Information below.

Order Information

Merchant Website : onestoprecharge.com
Date :[protected]:39:49
Merchant Reference Number : 12028586
EBS Payment ID : 18773684
Payment Mode : VISA
Amount : 500.00
Customer Name : Suman Dutta
Customer Email : [protected]@gmail.com
Status : SUCCESS


For any queries, Please contact the merchant onestoprecharge.com.

Regards,
EBS PG Team
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Aug 13, 2020
Complaint marked as Resolved 
Mar 09, 2015
Updated by sumandutta76
Matter still not resolved.Please do the needful
Complaint comments 

Comments

Dear Official,

Yet to receive any communication from One Stop Recharge inspite of sending several reminders.Matter still unresolved.I am unable to use my M:[protected] in roaming as my balance became Nil.

Your kind intervention will highly be appreciated.

Thanking You,

Regds,

Suman Dutta
(M:[protected]/[protected])
Dear Official,

Already 5 Reminders has been initiated from my end to One Stop Recharge as well as to T24 Customer Service department.They are not communicating at all & self is simply harassed.My Mobile:[protected] is not also working in Roaming due to Nil balance.Unable to recharge the same also.Matter became very urgent.

Your kind intervention will highly be appreciated to resolve the issue at the earliest.

Regds,

Suman Dutta
(M:[protected]/[protected])

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