[Resolved] Outlook India — Non Delivery of subscribed magazines for 3 months and free gifts did not sent as per commitment | |
I have purchased magazines subscriptions on 25th June 2013 worth Rs
3322 from outlook India and paid them said amount immediately by way
of net banking, details of which are as follows:
OLM(2 year) at Rs. 1299
MC(1 year) at Rs. 899
OB(1 year) at Rs. 899
Outlook Hindi(1 year) at Rs. 225
Further I have been assured of free gifts as follows with Transaction
Ref No.: 2013062513455235373638:
Assured Gift: Globus Vouchers Worth Rs. 3000/--
Assured Gift: 2 Outlook Traveller Guides (India Guide & Driving
Holidays) Total MRP Rs.890/--
No information , communication or delievery of magazines made by them
to me till 28th August 2013 when I had written them complaint , on
30th August I got one envelope with 4 old magazines and one envelope
of free gift traveller guide which is deteriorated and with tored
pages. I need not to mention person subscribe for magazines to keep
updated with latest information , old magazines are having no value
after week or month passed by for which it was actually issued.
It takes me lot of follow up and mails and so much time wasted to
restore my services but of no use as even after my last compliant on
28th August no body in there team talk to me and restore my services.
After 28th August again, I did not get any magazines delievered and
get Rs 1000 coupon of free gift as commited against Rs 3000 on 20th
September 2013.
I need you high attention to such a defaulty services and products
supplied by outlook india and I think it is policy of outlook india to
invite people for subscription to there new issued magazines at
discounted rate and later on they do not deliever magazines and once
somebody complaints they send them old magazines which is of no use
and value by them.
Please take immediate action and provide me full refund of Rs 3322
with compensation for loss of time , energy and resources by me.
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Aug 14, 2020 Complaint marked as Resolved | |
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