Overnite Courier — POOR SERVICE / DELIVERY

Address:

Krishna, Andhra Pradesh

AN ENVELOPE WAS SENT ON 01.10.2012 FROM VIJAYAWADA TO CHENNAI VIDE DOC.[protected]. THOUGH THE DOC REACHED CHENNAI ONLY ON 03.10.2012 (MIND IT IT HARDLY TAKES 08 HRS BY TRAIN BUT OVERNITE TOOK 36 HRS), THE CONSIGNMENT HAS NOT BEEN DELIVERED TO THE ADDRESSE, FOR THE REASONS BEST KNOWN ONLY TO M/S OVERNITE.

ON FOLLOW-UP WITH CUSTOMERCARE AND DELIVERY PERSON ON 04.10.2012, ASSURANCES WERE GIVEN TO DELIVER IT BY 05.10.2012. BUT TILL THIS TIME OF POSTING THIS COMPLAINT (1430 HRS) THE CONSIGNEMENT AHS NOT REACHED THE ADDRESSE.

IT IS REALLY SAD STATE OF AFFAIRS BY M/S OVERNITE, IT ALMOST TAKING 04 DAYS TO DELIVER (YET TO DONE) A SMALL CONSIGNMENT; M/S OVERNITE NEITHER APPRCIATE THE MENTAL AGONY NOR THE FINANCIAL LOSSES OF THE CUSTOMER FOR SUCH POOR SERVICES.