Overnite Express Courier — Non delivery of couier, Rude non cooperative Employees

A courier was sent in the name of my wife Mrs Monika Malhotra(Reference No[protected] from M/s Kipps Publishing Panchkula.


We recived a call from one Mr Deepak Sharma on January 27, 09 and were told that the consignement was non delivered as the house was locked.He was very rude and misbehaved with my wife.

On my taking up the matter with this gentleman and after lot of convincing he agreed to deliver the consignment next day in the after noon(28, January).

Since then i have called this gentleman atleast 15 times and either the call was disconnected or i was promised a revert in 5 minutes which never happened..

At last today(30 January) i was finally told very rudely that the consignment was sent back and nothing can be done. One asking he seniors contact details he disconnected the phone.

On calling the landline number[protected] i was told by one Ms Shivani that she dosent have any contact details of her head office nor any details of her seniors

I am left appalled that in such cut throat competition how can a company afford to have such irresponsible and rude employees who are totally ignorant of the customers needs and are ready to pick a fight with the customer without hesitation.

If i have to waste so much time and effort for such mundane things than i really pray for the good old days of Post offices services return

Hoping for things to change
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Post Office — No cooperation from employees

I went today for complaunts regarding non-reciept of Ackowneledgement of Regd. Post inspite of having delivery report the concerned clerked argued with me and avoided the complaint the incidence is of Gandhinagar Post office at Akola 444004 Mharashtra and al employees are rude at this office and do not really co-operate withh Public always late at work
Dear Sir/Madam, Dated.11.26.2009

The post office located East New york, Brooklyn, zip code NY11207 is giving very poor service, like sometimes line upto the entrence door, people waiting hours but only 1 or 2 window open and the clerk and the Manager very slow and lazy. They don't care customer's value of time. The day before Thanks giving line is so long and one window working, and the person have a problem about lost check.The conversation going more then twenty munites the man is not happy. He knockes the Manager's window, she open the shutter and give a look and cosed it back.When people screming, she came out and called the man and other clerk came out and asking for pickup slip and the clerk was working she disappeared. We all about thirty person waiting in the line helpless. It was afternoon most of them was on lunch break, trying to buy stamps or money order.Another clerk came out looks she just getup from sleep, takes more then fifteen munites to open the counter, Please tke care of it.
It is going all the time, they need to transfer some other places to learn how to do faster service, good behavior and quickly makes revinew for goverment.
Thanking you.
The similar case is with me, i was receiving a mobile phone from Uttarakhand to Orissa, and i received the package which has slit frm corner, and mobile phone missing from it, all othr accessories being present inside.
how can the courier company be so irresponsible. When they take up responsibilty of delivering goods safely and properly how can they be negligent on these things. the matter is still on hold as to what would be next. no proper response from the service providers enda s to we need 2 days time.and 2 days havent yet arrived.
what can be done so as to stop this. It needs to be brought to light of media which can take up the issue and These service providers realise their mistake and stop causing trouble to us and hence not wasting our time, money and energy

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