[Resolved] Overnite Express Limited — Non delivery of shipment | |||
I have booked the shipment on 12 Mar 2012 from Bangalore to Jamshepur ([protected]). Till 14th it was in Delhi. on 15th it was despectade for Kolkata, and after that no update in web track and today is 18th Nar2012. I have contacted customner services Bangalore. Poor lady bluffs every time. She said that she will resolve it and call in one hour and then after 4 hours, i have to call and receive same answer. There is no contact provied for escalation. Today, i searched the Jamshedpur delivery address branch (cell-[protected]), and before i could speak, the person said that its sunday, holiday and disconnected. Is this company is run by Banias/Marwaris or some professional. I am yet to understand how they are running it. No one has clue about where the shipment is. I would ask the concierge desk to stop overnight express in our company and will write to facilities as well. I have been a DTDC customer and never faced a problem to this extent. Its my mistake to opt for this disgusting organizations run by thugs. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 11 2351 0131 [HQ]
Overnite House, 11099-C, East Park Road, New Delhi, Delhi, India - 110005
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