Address: | Chennai, Tamil Nadu |
I purchased a Yamaha SZR from Paras Yamaha on Greams Road in early 2012 Chennai. They told me to pay Rs.250 for a smart card and the sales person told me the smart card would be delivered to my house and after waiting for 2 months I approached them and they said they have returned the smart card back to the RTO due to some error. It has been close to a year now I feel humiliated and cheated because my smart card still has not been handed over to me which means my bike technically is not registered at all. The sales person who I purchased from does not work there anymore and adding to the uneducated and untrained sales people over a sales girl by the name of Divya tells me as to why I am pestering her with my issue in other words that I need to approach an other sales person and this would continue like a chain and people would point at each other. Worse they do not have a manager and all are equal status employees and thus no one has a clear answer to my question. They tell me give us two days time sir and after two days even when I visit them, they have no idea who I am. I feel like I am talking to a wall or a set of buffoons who do not understand what I am talking about. I feel disgusted and appalled by such service standards and it in a way reflects how inefficient our country is. They do not use computers for data rather use books and get irritated searching whereas I should be yelling left and right at them. People please never get your vehicles from PARAS YAMAHA on Greams road. It has the worst service ever and worse is their after sale service.
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