Passport — DOB proof problem

Hi,
I have applied for passport of my mother on 20/06/2009 bearing passprot application number W200713 but now her passport status reads
"Your file has got objections, which need to be addressed, before it can be cleared for issue of a passport. Please approach Superintendent (Enquiry) on any working day, between 0930 hrs and 1200 hrs.
Please provide details of your correct date of birth with proof such as Birth certificate issued by the Registrar of Births if born on or after[protected]or) School Certificate.Also provide correct place of birth with details of village, district and state."

what are we suppose to do now ?
should we go and meet the superintendent (enquiry)?
if so should I take my mom along with me?
can this issue be solved at our local place(raichur, karnataka)?