[Resolved]  Pepperfry — Regarding Cancelled order

Address:

Chennai, Tamil Nadu

I used to receive lot of discount coupons from pepperfry.com in my email. On Nov 26 I tried placing an order for Sandisk 16gb Micro SD Memory card but accidentally placed an order for Silicon Power 16GB MICRO SD CARD (which is a different brand).
I used 40% discount coupon and the total price came to Rs.345. Just few seconds after placing the order I realized that I wrongly selected another brand and immediately had a chat session and cancelled the order. The chat person said my amount will be credited as pepperfry points in 48 hrs and I can use that to place another order.
Within 2 days I received an email that order is cancelled and refund is made as pepperfry points[protected]LEM1363DE233688).
I tried placing an order again but I am not able to use the discount coupon. I had a chat session and I was informed that I cannot use both pepperfry points and discount coupon at the same time. I explained that the pepperfry points are not free points and it was credited as refund. He informed that its company policy and I cannot use both coupon and points at the same time.
I would also like to inform that when I placed the initial order it was shown as free shipping but now it shows Rs.59 for shipping.

I am definitely not happy with the service and I am not going to make any more orders in this site.