Pepperfry Customer Care

Bought 3 glasses for bathroom mid april till now pepperfy giving me just falst information...

Date : 01/06/2020
After I purchased the pepperfry order today for a chair and a table, i noticed that the details are totally missing in the invoice that came as attachment in the order confirmation email. Only the Assembly, Processing and Delivery fees were part of the invoice, but the actual goods that I purchased were missing in the invoice

My order was delivered to me on 8th June. I was informed by the delivery guy that the carpenter will be arriving within 24hrs, but still there is no sight of any service guy or help from the company.

I tried to contact the company but there's no response.

@Pepperfry your return policy is very bad. You are not taking return of the damaged product of order number[protected]

I have order 2 products and I am unable to get invoice for the same. I have to claim the amount to my organisation. please help

Damaged product under warranty but there has been no response from the pepperfry team

We have bought 3 seater sofa in December 2020.
The seat of the sofa has been flatten just in 3 months since we bought.
Invoice no.[protected] FN1759272- P-WH 5046
Dt 11/12/20

I bought above painting from Pepperfry on 4th of Feb. My order number was[protected]. Received the painting approximately a week later. Upon unpacking I noticed the painting was damaged, so wrote to them requesting for a refund. I returned the product to them by the 12th of Feb. I received an email from them on 13th, that the refund is initiated and I would receive it by 23rd of Feb. Today we are 26th of Feb, and I still have not received my refund. I have escalated this issue to several seniors at the company, however they all are hopeless. I even went public with this on social media platforms, hoping to get my refund. So far nothing has been done from their end, irrespective of my numerous complaints. Really shocking to see such poorly managed organization.