[Resolved]  Perfect Getaways / 1 Touch Solutions - Religare — Holiday package not redeemed

Address:Tamil Nadu

My name is Dilip and I have the same complaint as the gentleman below. It has been a frustrating 4 months for me too. All details in the below case hold true for my complaint too. There is no response to whatever emails/calls I have sent or made. I am very angry and dejected that companies such as this are taking people for ride and request stringent action against them. My booking id is[protected]. My mobile number is [protected]/[protected] and I reside in Chennai.

Thanks,
Dilip


Perfect Getaways / 1 Touch Solutions - Religare
Location: NOIDA, North Delhi, Delhi, India
Posted:[protected] by Ramesh A Send email

FRAUD company
My name is Ramesh, based @ Kochi. I had booked a 7 night package by paying Rs.7000/- and an additional DD for Rs.750/- towards processing charge. My booking ID is[protected]. I had send the booking voucher form almost 5 months back. They are still sitting on it without any action. After repeated reminders they are trying to offer me cheaper resorts at various other locations instead of the originally offered 4 star properties and the requested destinations. Till now even after my repeated pestering mails too they are not responding and are keeping absolute silence. I am highly dejected and very much disappointed by their actions. I grabbed the offer believing the brand image & goodwill of RELIGARE. I suppose this is a fraud company and request you to take action...ASAP.I am having a chain of emails as a proof against this company which I can produce anytime to anyone as a proof to substantiate this. My mob no: is [protected] / Kochi
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Aug 13, 2020
Complaint marked as Resolved 
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I have registered with Religare Perfect Getaways on 21st October, 2010 with two ids mentioned below. After that i also helped them to get more members through my referral enhancing me to get free gifts for my two id's. But when i requested them to look into my account for my redemption they just don't reply. I have written a chain of mails mentioning my query but to my surprise i did not get the appropriate response. They say they'll call me within 48 hours but they have never done so. I have all the proofs of my contacting them in form of emails. Now i want to my gifts as soon as possible or else i want all the money back that has been paid by me as well as my referrals :mad:. Following are my Membership Ids :
[protected] ;[protected]
My Contact no is [protected] ; [protected]

Contact numbers which I called :[protected] ;[protected] ;[protected]
Persons contacted by me : 1) Miss Shahine (sales) ; 2) Mr. Kuldeep ; 3) Miss Namrata ; 4) Mr. Paresh ; 5) Mr. Abhishekh (sales head)

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