Dear Sirs ,
I had taken a consumer loan in 2006 under ref .10492465 of 50,000/- . Due to some problem with bank I started giving EMI in cash but recently I came to know to that even after realization in cash ecs has been sent to bank to cash which some time bounced incurring bounce charges both in the my bank a/c and loan a/c and some time resulted in double realization . This thing went on for a long time .
I went to Kankurgachi branch but they failed resolve the issue . Finally I had to take the state that too after paying Rs 250/- and from there I figured out that a total of Rs 12470/- has been unduly realized from my account .
I have prepared a worksheet from the statement and is given below for necessary redressal.
CITI FINANCIAL CONSUMER FINANCE INDIA LTD
STATEMENT OF ACCOUNT
FROM[protected] TO[protected]
CASE OF KABITA MUJUMDER
REF NO[protected]
FOLLOWING ANOMALIES RECORDED IN THE STATE MENT :-
1. On [protected] CASH RECEIVED REPTNO - [protected] for Rs 2000/-
Yet again ECS cheque E166978 deposited ON[protected] resulting recurring in bouncing charge of Rs 220/- in my account . UNDUE RELAISATION – RS 220
2. On [protected] CASH RECEIVED REPTNO - 6360129 for Rs 2000/-
Yet again ECS cheque ET682854 deposited ON [protected] resulting recurring in bouncing charge of Rs 225/- in my account. . UNDUE RELAISATION – RS 225
3. On 2-1-2009 CASH RECEIVED REPTNO - 1581190 for Rs 2000/-
Yet again ECS cheque E175390 deposited [protected] and got cleared also resulting excess charge of Rs 2000/- in my account . UNDUE RELAISATION – RS 2000
4. On 5-3-2009 CASH RECEIVED REPTNO - 1676450 for Rs 2000/-
Yet again ECS cheque E178949 deposited [protected] and got cleared also resulting excess charge of Rs 2000/- in my account. UNDUE RELAISATION – RS 2000
5. On 4-4-2009 CASH RECEIVED REPTNO - 17194544 for Rs 2000/-
Yet again ECS cheque E1526843 deposited [protected] and got cleared also resulting excess charge of Rs 2000/- in my account. UNDUE RELAISATION – RS 2000
6. On 5-5-2009 CASH RECEIVED REPTNO - 1763195 for Rs 2000/-
Yet again ECS cheque E126472 deposited [protected] and got cleared also resulting excess charge of Rs 2000/- in my account. UNDUE RELAISATION – RS 2000
7. . On 4-6-2009 CASH RECEIVED REPTNO - 1805858 for Rs 2000/-
Yet again ECS cheque E1897671 deposited ON[protected] and on[protected] resulting recurring in bouncing charge of Rs 450 (225/-+ 225/- ) in my account . And finally the cheque got cleared also on[protected] resulting excess charge of Rs 2000/- in my account.
UNDUE RELAISATION – RS 450
8. . On 7-7-2009 CASH RECEIVED REPTNO - 18050141 for Rs 2000/-
Yet again ECS cheque E2679810 deposited ON[protected] resulting recurring in bouncing charge of Rs 225/- in my account . And finally the cheque got cleared also on[protected] resulting excess charge of Rs 2000/- in my account.
UNDUE RELAISATION – RS 225
9. On 6-8-2009 CASH RECEIVED REPTNO - 1889807 for Rs 2000/-
Yet again ECS cheque E1184557 deposited [protected] and got cleared also resulting excess charge of Rs 2000/- in my account. UNDUE RELAISATION – RS 2000
10. On 5-9-2009 CASH RECEIVED REPTNO - 1924487 for Rs 2000/-
Yet again ECS cheque E1750709 deposited on 9-9-2009 on[protected] resulting recurring in bouncing charge of Rs 450 (225/-+ 225/- ) in my account . UNDUE RELAISATION – RS 450
11. On [protected] CASH RECEIVED REPTNO - 1955725 for Rs 2000/-
Yet again ECS cheque E651491 deposited on[protected] and on[protected] resulting recurring in bouncing charge of Rs 450 (225/-+ 225/- ) in my account .
UNDUE RELAISATION – RS 450
12. On [protected] CASH RECEIVED REPTNO - 1993574 for Rs 2000/-
Yet again ECS cheque E7587989 deposited on[protected] and on[protected] resulting recurring in bouncing charge of Rs 450 (225/-+ 225/- ) in my account .
UNDUE RELAISATION – RS 450
TOTAL EXCESS REALISATION – RS 12470/
regards
Kabita Majumder
[protected]
[protected]
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