[Resolved]  Personal Loan from CITIfinancial bank — Fraud and cheating towards rescheduled loan a/c. no.14591127

Date: 12th February, 2008

To,

1. Citifinancial Consumer finance India Ltd.,
Address: Customer Correspondence Unit No.3,
Local Shopping centre, Pushpa Vihar,
New Delhi – 110 062

2. Citifinancial Consumer finance India Ltd.,
Address: Shop No.4, Sagar Pallazaio, Opp. Hotel Chakra,
Andheri-Kurla road, Andheri (E), Mumbai

Sir/s,

Ref.: 1) Loan account No.: 12099500 of Shri Rajeev V. Gupta

2) Rescheduled Loan account No.: 14591127 of Shri Rajeev V. Gupta

Sub.: Notice to stop payments of E.C.S and cheques.
[protected]-
With reference to the above, I, the undersigned, Shri Rajeev V. Gupta, do hereby state that I had obtained loan for the sum of Rs.1,50,000/- vide the loan account under reference No.1 @ monthly E.M.I. of Rs.4,500/- for 48 months, out of which I repaid 7 installement.
Due to financial constraints, I requested you to reschedule the loan account under reference No.1 and reduce the rate of interest and the amount of monthly installements payable to you.
As per discussions held with your senior executive Mr. Pawar in January, 2008, who is having cell no.: [protected] and working with your Borivili (East) Mumbai branch, my loan account under reference No.1, was rescheduled to loan account under reference No.2
As per the rescheduled loan account under reference no.2, the monthly installements payable per month was the sum of Rs.2,500/- starting from February, 2008. I state that I paid the sum of Rs.2,500/- in cash vide deposit slip No.[protected] on 28.01.2008 for the installement payable in February, 2008. As per the rescheduled loan account under reference No.2, I was liable to pay 42 installements only @ Rs.2,500/- per month starting from March,2008 as confirmed by the said Mr. Pawar.
I state that I have further issued four blank cheques ie. cheque No.812597, 812598, 812599, 812600 each drawn on Corporation Bank, Goregaon west branch towards the rescheduled loan account.I state that to my horror and surprise, Rs.863/- was credited to my loan-
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account under reference No.2, by some anonymous and fraudulent transaction on 31.01.2008 vide slip no. 995706 as confirmed by your customer care executive. I vehemently state that I have not deposited the said amount of Rs.863/- in the said loan account or given instructions to any person for payment of the said amount. I further state that on inquiries with your customer care phone number:[protected], Mr. Haridas informed me that I am liable to pay the sum of Rs.3363/- per month for a period of 60 months starting from March,2008 towards the rescheduled loan account No.2 above-mentioned under reference. I have lodged a complaint No.1389234 on 9.02.2008 with your customer care executive regarding the facts mentioned in this notice.
I vehemently state that I have not given any consent or willingness for rescheduling the loan account under reference No.2 @ Rs.3363/- per monthly installements for 60 months, on the contrary, I state that the said loan account was rescheduled only for Rs.2500/- for 42 monthly installements. Kindly note that the blank agreement copy signed by me for the rescheduled loan account under reference No.2 has been signed by me in January, 2008 since your bonafide informed and assured me that the loan is rescheduled for Rs.2500/- for 42 monthly installements.
I state that you have cheated me and committed fraud upon me by dishonestly trying to extract more money from me by the above fraudulent transaction.
I state that under the circumstances, unless you clarify your position in writing to me and unless I receive your written assurance that the loan account under reference No.2 is rescheduled only @ Rs.2,500/- per month for 42 monthly installements as agreed upon between me and your senior executive Mr. Pawar, I have no option but to stop payments for all the E.C.S. (Electronic clearing scheme) in my S.B. A/c. 1253 of “Corporation bank” and further issue stop payment instructions for all the four blank cheques above-mentioned. I further state that I am not legally liable in case of stop-payment for the four blank cheques above-mentioned for the reasons above-mentoined.
Thanking you.
Yours truly, Rajeev V. Gupta