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[Resolved]  Phed, Rajasthan — Excessive Water Bill

Hi, My average water bill till January 2010 was Rs 100/- per month which has suddenly rose to Rs. 300/- per month. I have registered a complain with the department lst month and they assured me that they will look into the matter but this month also i have got bill amounting Rs 300/-. I want to know what action should I take and who is the Public nformation Officer in PHED department so that i can put an RTI application. I am a resident of Kiran Path mansarovar, Jaipur, Rajasthan.
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Aug 14, 2020
Complaint marked as Resolved 
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I have submitted my water bill online account debited Abd message showing Id mismatch.
Second time done and message showing success.

How can I get my first transaction money back .
Images attached
Bank message is
*BOI Star Sandesh* Rs 343 has been Debited to Your Account XX0020 from POS-emitra_PayTM On[protected].Available Balance 5404.77.

Contact me [protected]
Gagan

Hii,

i have submitted my previous water bill payment but in my current bill still previous outstanding is showing, request you to please look in the mettar and do the needful and revert .
screen shot is attached of receipt

I have paid my water bill twice now once on 31/03 and again on 11/07 both times it says in payment history NA instead of success. I used internet banking and phed number is[protected]
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    Jaipur
    Rajasthan
    India
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