[Resolved]  PNB Bank ATM — Money didn't dispensed

Hi,

I have withdrawn 4000 rs from the PNB Bank ATM (Indirapuram GZB branch) however after all the processing done, money didn't dispensed. I checked my balance from the Phone Banking, the balance got reduced by 4000/-. I contacted the Branch Manager (PNB Bank) & according to her, they cant do anything about the same as ATM Network is not working properly. I suggested her to stick one note outside the ATM regarding the Issue however her statement was "You may stick the note regarding the issue if you have any problem. I am not going to stick the same as this is not my duty".

As it was the end of the month & the money was required for an emergency, i faced a very tough time today which i havent been faced ever in my life.

I want you to take a necessary action against the same if you can & please update me on the same.


Regards,

Abhishek Jha
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

Refer to complain no. 57825240, neither no action has been taken nor inform to us.
Please do favour to resolve the matter of wrongly debit Rs. 1000/-, which has been debited on 23.05.12 due to server falure during transaction through ATM .

Awaiting a positive response.

Regards,
Sushanta Kumar Sahoo
Mo.+[protected]

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