[Resolved]  PNB Bank ATM — double debit of account

Address:Amritsar, Punjab

to day morning i went to withdraw money through atm installed in dera baba jaimal sing beas .I ENTERED MY DETAILS AS REQUIRED FOR WITHDRAWAL BUT atm as usal states your transaction is under process and i was waiting but nothing happened and at last i found on the screen TIME OUT. I pressed the clear button and repeated the same procedure and after waiting fro few second I received tne amount but on summary I found that the amount deducted towice. I reported the bank they gave me the free toll number to register the complaint I tried about 23 times this number but not connected always busy. I also reported the branch where I had the account. They also told that it will be automatically credited in to your account and the toll free number is the only way to complaint. I do not know what to do for my Rs. 5000.00 which was deducted towice.
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Aug 13, 2020
Complaint marked as Resolved 
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