[Resolved]  PNB — Rude behavior and Poor facility

Dear Sir/Madam

I have PNB account from last 4 years in Babra Mohalla Branch of Rohtak City in

Haryana. I went to my PNB branch and submitted the form for internet banking

facility, the official said that you will get your id and password at your

residence address in max 1 month. After waiting for 6 months, when i dint get any

letter, i went to Bank and asked about the status. The customer care officer Mr.

Rajesh bhatia told me that your form will not go anywhere, there is no system here

for internet banking facility, you go to any other branch, here nothing will

happen. Then i went to another branch of PNB, there the offical said that please go

to your base branch again, this procedure will be completed in your base branch and

if the officer denies you again then please call me and ask him to speak to me on

phone. I went again to my base branch, then Mr Rajesh bhatia said the system is not

working here from last 6 months, your work will not happen. I saw the system was

working fine in front of me. Then i called the person of another branch and asked

mr Rajesh bhatia to answer, he denied that why he should talk to anybody, and said

that he will not talk to anybody. The behaviour of Mr Rajesh bhatia was so rude and

arrogant. I am very shocked to see this type of poor facility by PNB. Now i am

thinking of closing my account with PNB. The same incident happened with my another

friend also. Please somebody take some action against these type of people.

Tipur Madan
[protected]