[Resolved]  PNB — BLOCKING ATM CARD WITHOUT ANY REASON AND MISBEHAVING ON CUSTOMER CARE

HELLO SIR / MAM

My name is TARUN CHAUDHARY from delhi and i am banking with pnb from last 6 years
I trusted on pnb alot but on 30/1/2010 I felt so bad and embaressed when I was on my way to jaipur
with very little money in my pocket when was on midway i realised that i need to take out some money from atm
but later on i found that my card is blocked without any reason . Than i called customer care n they were so rude
they said somebody called us to block that card.... can some body tell me how can a bank block the card like this
when i told them to unlock my card they jst refused n hung up on me that pissd me off... again i called them i said send me
the recording i want to listn that who calld u they said its against company policy then i asked give me your address they refused
even they refused to give me their head office address and phone numbers..... I asked the name of that agent he staright away refused
then i told him about RTI Act ( RIGHT TO INFORMATION Act ) those guys dnt even knw what is RTI Act.They said go the bank ask
for a new card later on he told me his name he was Mr Paritosh dutt (team leader) . I am so angry becose of their behaviour their is no customer satisfaction at all ... I am calling them from rajisthan again and again
that plz unlock my card but no one was listing to me . i went to my bank they said talk to customer care n customer care says talk to bank . sir i work in a call centre and my shift timings are 6am to 4pm and its from monday to saturday
and banks works till 4 pm and if ill take a leave centre wil cut 700 ruppees from my account plz some body understand my condition i cant take out any money from my account even in emergrncy
... plz tel me what should i do its very irritating and i am feeling so helpless .... plz help me out from this i need cash very urgent
and i am so worried ...
plz reply asap... other wise i dnt have any option

TARUN CHAUDHARY
A/C NO. [protected]
PH NO. [protected]