[Resolved]  PNB — Debit of A/C without disbursement of amount from ATM

Address:

Lucknow, Uttar Pradesh

I am having SB A/C in PNB bearing no.[protected]. On 2.10.2010 I visited for withdrawal of 9000/- to the ATM connected with PNB, Aliganj Branch, Lucknow. During transaction electricity disconnected due to electricity failure and ATM become switch off resulting which ATM did not delivered me money as well as my ATM card. After that I made a call on [protected] to block my ATM card, after that a got a sms that my a/c had been debited by Rs.9000/- while this was not delivered. Then I lodged a complaint on 4.10.2010 and got complaint no. 50320600. Since then it is my routine to make call to their customer care centre, but they are doing nothing to dispose off my complaint. Meanwhile I sent so many e mails to different officers/authorities of PNB but they did not replied except two (Shri SK Bansal & Madam Sudeshna Sharma). Mostly they are deleting the mails without read (as per delivery report in my mail box).
Please do the needful and help me so that I can get my amount at the earliest possible.