[Resolved]  PNB — Amount debited not yet credited

Address:Bijnor, Uttar Pradesh

Sir,

I am a customer of your Punjab National Bank, Chowk Bazar, Najibabad, Distt. Bijnor, U.P. having saving a/c no. [protected] and i was issued ATM facility having card no. : [protected].

On September 20, 2010 I tried to withdraw Rs. 5550/- from ATM of State Bank of India, Near Double Fatak, Kotdwar Road, Najibabad but I could not receive the amount due to bad transaction and the said amount was debited from my account.

I have made a complaint of the toll free no [protected] on 21st of September 2010 and my complaint no. is 34774080. Every time I call at this no I am told to wait for 4 days or a week but nothing has been done to get my amount back. Till yet I have not received my money back.

There has been a lot of time taken for this, please I request you to kindly look into the matter.

Thanking you

Prakash Thapa
94/1 Dhakpatti
Rajpur
Dehradun-248 009
Uttarakhand, India.
Tel. :[protected]
A/c No. [protected]
Complaint No. : 34774080
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Aug 13, 2020
Complaint marked as Resolved 
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Punjab National Bank — Unauthorized charges

My account balance is about 2000 and it was automatically deducted and my atm card is not working properly!
I AM NOT SATISFIED WITH THE ATTITUDE SERVICES OF EMPLOYEE OF PNB R.S Pura (Jammu & Kashmir)
THE COMPLETE STAFF OF PNB R.S Pura (Jammu & Kashmir) IS NOT WELL&THE COMPLAINTS AGAINST THEM ARE GIVEN BELOW.

1. THEY ALWAYS BEHAVE IN IRRITATING MANNERS WITH THE CUSTOMERS.
2. NETWORK & SYSTEM PROBLEM IS THE BEST EXCUSE FOR THEM OCCASSIONLY 4TO 5 DAYS IN A WEEK.
3. EVERY TIME IGNORE THE CUSTOMER, MORE AND MORE STAFF OF THIS BRANCH ARE EVOLVED.
4. ISSUE OF CHEQUE BOOK, ATM CARD & ONLINE PASSWORD WILL BE GIVEN THE CUSTOMER TO 2 OR 3 MONTHS.
5. PASSBOOK ENTRY IS NOT AVAILABLE DAILY, MORE & MORE TIME THIS PERSON WILL OUTSIDE OF BANK AND EVERY TIME THE ENTRY MACHINE WILL NOT FUNCTIONAL.

KINDLY LOOK INTO TO THE MATTER & CHECK ALL THESES ALLIGATIONS AGAINST THE STAFFOF THE BRANCH.& TAKE PROPER ADMINISTRATIVE ACTION AGAINST THE IRRESPONSIBLE STAFF IN THE GREAT INTEREST OF THE CUSTOMER.

THANKING YOU
YOUR'S FAITHFULLY
AJAY KUMAR
R.S PURA

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