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Punjab National Bank — Loss of my atm card but card was not blocked/hotlisted on time and the transaction is to be done.
Dear sir,I sufia naz is having saving account no "[protected]" in
IT,dasauli,Lucknow branch and PNB atm card number is " [protected]".I lost my atm card on 29 jan at 9 pm and at that time i was having 18203/- rupees in my account and i informed the pnb customer care at 11 pm on the same day to block my card and they gave me the complain no "53703328" after lodging the complain.
But inspite of my card being blocked there was transaction from my atm card, at 5-30 am on 30 jan 2011 for rs 18200/- how is it possible?
Please do the needful help for me.I will be very much obliged for this act of kindness.
Thanks.
yours sincerely
sufia naz
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7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
PNB, Raja Bazar Branch, Patna(Bihar) — non-payment of money by ATM
On 29.09 2009 made a transaction for withdrawal of Rs.6000.00 through ATM ID S1AN00015220 of SBI, Patna located at Central Revenue Building Compound, Birchand Patel Chowk, Patna vide TXN No. 6152, response code 072. My card no. is 504884xxxxxxxxxxxx5. But the ATM could not deliver the money and the transaction slip generated bears the remark "SORRY UNABLE TO PROCESS". But the Bank has erroneously debited Rs. 6000.00 from my savings account no. [protected] of PNB, Raja Bajar Branch, Patna(Bihar) against that transaction. It is therefore requested to credit the said amount into my account as it has been erroneously been debited from my account.