Comments
I had taken 4 fans 1.5 years back with 7 year warantee, including 2 years full replacement guarantee.
One fan seems to have manufacturing defect. We called them once and they corrected something in the fan so that it started working. But fault did not go away. The fan vibrates a lot. We did not use it for a while.
For last 3 months, I have been complaining. The customer centre says that they have given up as polar company is not giving them any spare parts. They seem to have 6 registers full of complaints.
The company is fraud. Please don't buy polar fan.
One fan seems to have manufacturing defect. We called them once and they corrected something in the fan so that it started working. But fault did not go away. The fan vibrates a lot. We did not use it for a while.
For last 3 months, I have been complaining. The customer centre says that they have given up as polar company is not giving them any spare parts. They seem to have 6 registers full of complaints.
The company is fraud. Please don't buy polar fan.
--- On Tue, 13/10/09, RAJIV SHARMA <[protected]@yahoo.co.in> wrote:
From: RAJIV SHARMA <[protected]@yahoo.co.in>
Subject: complaint
To: [protected]@pnl.polarinic
Date: Tuesday, 13 October, 2009, 1:53 PM
Dear sir,
I was unfortunate to buy a wall fan from your dealer M.G.Eectrical, ludhiana 2 years before.Suddenly while running, It`s neck has broken & fan has fallen on the servant working nearby.We had to rush hospital for her treatment and servant`s parents has lodged a F.I.R. against us.when we complaint to your service centre in Ludhiana, pH no[protected], Mr. Tandon. they n`t only refuse to listen to us but also told us that it`s a normal manufacturing defect & they can`t do anything about it.we are surprised how you can have such manufacturing defects which are putting people`s life at risk.Top of all, your services are also very poor.So now we have no option except to go to consumer court.
We hope you will wake up and improve on your products & services before you loose your reputation and market share.
regards/Rajiv sharma
57, defence colony, BRS nagar
Ludhiana
ph[protected]
mob-[protected]
p.s.- pls also update current phone no`s of your company on your website.As none of the ph no`s mention on your website is working
[protected][protected][protected][protected]
Now, send attachments up to 25MB with Yahoo! India Mail. Learn how.
From: RAJIV SHARMA <[protected]@yahoo.co.in>
Subject: complaint
To: [protected]@pnl.polarinic
Date: Tuesday, 13 October, 2009, 1:53 PM
Dear sir,
I was unfortunate to buy a wall fan from your dealer M.G.Eectrical, ludhiana 2 years before.Suddenly while running, It`s neck has broken & fan has fallen on the servant working nearby.We had to rush hospital for her treatment and servant`s parents has lodged a F.I.R. against us.when we complaint to your service centre in Ludhiana, pH no[protected], Mr. Tandon. they n`t only refuse to listen to us but also told us that it`s a normal manufacturing defect & they can`t do anything about it.we are surprised how you can have such manufacturing defects which are putting people`s life at risk.Top of all, your services are also very poor.So now we have no option except to go to consumer court.
We hope you will wake up and improve on your products & services before you loose your reputation and market share.
regards/Rajiv sharma
57, defence colony, BRS nagar
Ludhiana
ph[protected]
mob-[protected]
p.s.- pls also update current phone no`s of your company on your website.As none of the ph no`s mention on your website is working
[protected][protected][protected][protected]
Now, send attachments up to 25MB with Yahoo! India Mail. Learn how.
PLEASE DONT BUY POLOR exhaust fan, Kolkata service centre not attending within warranty period
I purchased a Polar 9" exhaust fan from HILTON 305, D.H Road, (Behala) Kolkata- 700034, on 23.04.2011.It has 2 years warranty.
Exhaust fan still moving noisily, My complaint no1392. Your technician was came and told me motor has to be change.He advice me, again you have to call service center and told them technician said to change the motor because motor still moving noisily.I did on 21/06/2012.Then after several time call to service center but they told me.They send the technician in this weak for rectification, But unfortunate no rectified from polar service center.
Read comments
I purchased a Polar 9" exhaust fan from HILTON 305, D.H Road, (Behala) Kolkata- 700034, on 23.04.2011.It has 2 years warranty.
Exhaust fan still moving noisily, My complaint no1392. Your technician was came and told me motor has to be change.He advice me, again you have to call service center and told them technician said to change the motor because motor still moving noisily.I did on 21/06/2012.Then after several time call to service center but they told me.They send the technician in this weak for rectification, But unfortunate no rectified from polar service center.
Read comments
I have lodged a complaint over telephone (nos : 22252480 &[protected] & spoke to a representative namedMr. Amit.
Howver, your servicemen have not attended and you are hardly reachable over phone.
So please get in touch with me at : 24970089 & please attend the complain.
Thanks & regards.