Would like to bring in your notice that i had done mistake in my life by picking up Maruti Swift from your dealer in chennai named as Maruti Popular .
I woiuld like to highlight the issues what i am facing while the car is given for serviceing
1 JOB CARD PROGRAMME ( Mis leading job cards will get filled up by the service engineer )
2 Car issue ( What ever isssues in the car is mentioned at the time of service, That particular issues will not be ractified it goes back to the service station when noticed . And instead of accepting the mistake they caharge me again for the small ractifications .
Car will not get delivered on time as committed by the service engineer, I can understand 01 hour delay, But they take almost 12 hours from the time committed .
No proper responce, agile in behaviour with the customers using slangs ...
I appreatiate if you can solve this issue ... Was this information helpful? | 
ohh Popular forget about going there. I was a great customer and bought swift. When I left my car for repair in the body shop (after a minor accident) I have found my speaker systems were stolen.Luckily we havent left the premises so they stole the speakers from some one else system and replaced it in my car. Asked them what the 5uck is going on. Sir we will fix you in your service visit. I will provide you a new speakers and give you nice offer.
They crash my bonet in front of my eyes and claim that it was done previously.
With the broken heart being a fool I left my car there for the second time. Guess what, they claimed huge amount of money to the insurance and fixed some of the old parts that was on my third visit.
First visit: Car was water washed and the only outer part was fixed. Inner lining wasnt there. shocking the water will spill directly into the bonet and electrical systems. Manager says : "Sir car is fully ready".
Gave warning went for the second time after two days.
Second visit: I have found they have pasted the same old parts still and the part was claimed in the insurance?? Whats goning Onnnnnnnnnn?/????
Spoken to ther area manager and agreed to be fully ready next time.
Third visit: This time I opened my bonet inside to see if everthing alright, GUys please note this down. They tore my cars inner sponge sheet ( Black one) and fixed the bonet and repainted it. It will take only two minutes to carefully remove the buttons and remove it rather than tearing.
What a beautiful and dexterous work done. Besides me there was another customer screaming to the core as he left his car for just a glass replace. Found the car inner doors products were completely replaced with another model. Their car interior use to have the finger click lock system now completely different.
Besides his car seats were torn.
He left his car for just a glass replaced. This car was there as a second car for those one month they stole and replace the parts from his car to the others and charged the money.
BEWARE POPULAR IS STEALING YOUR CAR PARTS AND SELLING OUTSIDE. BESIDES GETTING THE MONEY FROM INSURANCE TOO.
I am even ready to face this a** holes in court as I have collected the enough evidence.
Last but not least. Through a friend from another company I came to know that these guys will change the unhappy customers phone numbers to one of their own manager numbers. Once they received a call from direct Maruthi they will simply boast on their own and after two days change the number back.