[Resolved]  Ppf Account — Excess money not returned from GPO Kolkata

Address:

West Bengal

Regretfully I want to inform that on last saturday ( 27.03.2010 ) I went to deposit 3000/- in my PPF A/c ( No. 6021433 ). Before deposit I withdrew 4000/- from ATM in denominations : seven five hundred rupee notes and five one hundred rupee notes. At around 11.30 when my turn came I mistakenly given all the five rupee notes in folds , keeping back only hundred rupee notes with me. Gentleman in the counter alerted me whether I intended to deposit 3000/- or not , I confirmed noding my head since I wrote only for 3000/- in the slip. He did not return me and I also forgot. When I came back again at the counter and pleaded for my mistake , counter man said that todays cash was already checked and there was no excess. When I took up the matter orally with the dept in charge , he told me to wait outside and ennquired from conter man. In cvharge also gave me the same answer , however he courteously ask a person to check cash at treassury.

But on the enquiry by the in charge counter man confirmed that there was 1000/- rupees excess today ( collected 22 lakhs ) and that was returned to one agent as he claimed having paid excess , the agent was the last person that who deposited for few accounts.

The incharge gentleman also claimed that they have a goodwill in the dept and excess moneys were returned immediately calling the person.

My question is what is the norm of return of excess money paid. Incidentally I am to know that it is very common there , receiving excess money and the same is being returned regularly. But I have seen this reurning to the agents only proves a nexus between them and these moneys were distributed among themselves. Depositors are not entertained. I was literally embarassed with the kind of honesty shown to me. When I paid seven five hundred ruppe notes , that time itself it was discovered against slip handed over for payment of 3000/-. Why it was not returned ? Why cash to be counted at the end to know excess payment because it is checked at every transaction otherwise they may receive shortage also , that is not happening.

The agent to claimed refund that day also was present when I represented. In fact he wanted to share the 1000/- rupees for both o[censored]s but the incharge gentleman refrained him.

Logically if any excess amount accepted whoever deposited first excess he has the right to get back first. In this case the person deposited last was entertained since he was an agent but I lost money. I like to bring theis incident to higher authorities for justice and action against this racketing and nexus.