[Resolved] Prepaid Card — unauthorised charges | |
I am a user Of pre-paid card of "Airtel"'. My mobile no. is [protected] . From last few days, I am getting massages "Masti" from53030 and against these Rs5/-has been deucting from my balance without my knowlege. However I have neither requested nor activated the same. Regarding that, I have lodged several complaints to your call Centre to stop the same immediately & give the credit of my unauthorised charges, Eevery time your call center commits that the same will be resolved within 4hrs. "This is their STANDARD REPLY.". NOT ONLY that 3-4 times I have sent SMS also to UNSUB masti5 TO 53030 requesting to stop the same as per advice given by your call centre but there is no response. Therefore, you are requested to investigate the matter and accordingly inform me through e-mail or sms to [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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