[Resolved]  Prepaid Card — unauthorised charges

I am a user Of pre-paid card of "Airtel"'. My mobile no. is [protected] . From last few days, I am getting massages "Masti" from53030 and against these Rs5/-has been deucting from my balance without my knowlege. However I have neither requested nor activated the same. Regarding that, I have lodged several complaints to your call Centre to stop the same immediately & give the credit of my unauthorised charges, Eevery time your call center commits that the same will be resolved within 4hrs. "This is their STANDARD REPLY.". NOT ONLY that 3-4 times I have sent SMS also to UNSUB masti5 TO 53030 requesting to stop the same as per advice given by your call centre but there is no response.
Therefore, you are requested to investigate the matter and accordingly inform me through e-mail or sms to [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint