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u can complain about it to the depo manager of the particular bus stand.if not satisfied complain the head office depo manager.u should get the answer in written and if it does not satisfy yet then go to grahak suraksha.but u should have xerox copy o[censored]r complain and written answers(if the depo manager has given).register ur complain through a post card.and if not satisfied give this complaint to ur district collector and still if not satisfied give it in newspaper but keep all answers copy with original document
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