[Resolved]  Professional Courier — Courier not delivered on time

Hi,
A courier was send on 09/02/2009 Professional courier office on MAK Building, Kottiyam, Kollam having consignment number 688735 and was to be delivered at Kazhakuttam, Trivandrum which is hardly 60 Km and has paid Rs 15 for the same. Its 09/02/2009 night and still i haven't received the courier. I could understand that they was a delay as it was a strike one day. I made atleast 20 - 25 calls across all their offices and finally found that it was at the kazhakuttam office and they were not bothered to be delivered at my home. When i insisted on the same the reply was that they can't deliver it and i had to collect it from their office or they would send the same back to the head office.
When they collect the courier they agree to deliver to the address but later do not turn up and this is not the first time that it happened to me.