The Professional Couriers Customer Care
The Professional Couriers India
Customer satisfaction rating: 2%
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1390
COMPLAINTS

The Professional Couriers Customer Care

The Professional Couriers India

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Address
No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
Maharashtra
India - 400705

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
385
down
210

Fax:
Fax:
+91 22 2757 4590  

Additional info
Regional Offices
Ahmedabad

F-10, New Madhupura Market Near Police Commissioner Office Ahmedabad - 380 004
+91 79 2562 7290, +91 792563 2147, +91 792563 2148

Bangalore
# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross, Malleswaram, Bangalore - 560 055
Customer Care: +91 80 2223 0457, +91 802223 0459, +91 802224 7957
Business Enquiries: +91 80 2356 1528
Mob: +91 98 4442 4905
Fax: +91 80 2346 2272, +91 80 2211 0649

Bhubaneshwar
7-A, Station Square, Kharvel Nagar, Bhubaneshwar - 751 001
Mob: +91 98 5309 0002, +91 75 0499 4446

Bhopal
Plot No.39D, Mangalam Tower, Behind Hotel GK Palace, M.P. Nagar, Zone - II, Bhopal - 462 011
Tel: +91 07 5391 8811, +91 07 5257 5396
Mob: +91 88 8991 5303

Chandigarh
Ground Floor, Coal Depot Complex, Sector 22-C, Chandigarh - 160 001
Tel: +91 17 2502 4560, +91 17 2657 0738
Mob: +91 92 1633 5601

Chennai
#17, Cathedral Garden Road, Nungambakkam, Chennai - 600034
Customer Care: +91 44 6620 2200
Fax: +91 44 6620 2100
General Enquiries/Operations: +91 44 6620 2020
Business Enquiries: +91 44 4555 3200
Fax: +91 44 2855 4241

Cochin South
33/1695D, Vivekananda Road, Vennala, Cochin - 682028
Customer Care: +91 48 4412 7512
Mob: +91 90 2063 2527, +91 90 2063 2525
Operations: +91 48 4235 6824, +91 48 4235 6706
Business Enquiries: +91 93 8862 0043

Cochin North
34/2275A, Cherukomarath Road, Mamangalam, Palarivattom, Cochin - 682 025
Customer Care: +91 48 4253 5125, +91 48 4253 5126
Mob: +91 93 8862 0029
Operations: +91 48 4239 3124, +91 48 4239 0899, +91 48 4239 0669
Business Enquiries: +91 93 8862 0039

Gauwhati
Lehajan Lane, Opp Preronaa's Volvo Point, Opp Hotel East India, Ulubari, Gauwahati - 781 007
Tel: +91 82 5484 0077

Gurgaon
Mata Road, Near Utsav Garden Gurgaon - 122 001
Tel: +91 12 4646 5203, +91 12 4646 5204, +91 12 4646 5205

Hyderabad
501, 5Th Foor Jade Arcade, Opp. Hotel Paradise M.G. Road, Secunderabad - 500 003
Tel: +91 40 2781 3344
Fax: +91 40 2781 3344

Indore
LG Floor, Aditya Enclave, C-1, HIG Square, Near LIG Square, Opp. Andhra Bank
Tel: +91 73 1404 4194, +91 73 1428 6841, +91 73 1428 68442
Mob: +91 88 8999 5765, +91 88 8999 5764

Jaipur
G-1, Roshan Tower, Gopinath Marg,Purohit Ji Ka Bagh, Jaipur - 302 001
Tel: +91 14 1402 0806, +91 14 1402 0807, +91 14 1402 0808, +91 14 1402 0809

Kolkata
5th Floor, RTC House, No:4, Dr. Suresh Sarkar Road, Kolkata - 700 014
+91 33 2284 0059, +91 33 2284 0069, +91 93 3085 8586, +91 93 3107 0059, +91 93 3083 7231

Lucknow
#33, Cantonment Road, M.No. 118/89/2/5 Behind, Bank of Baroda, Near Odeon Cinema, Lucknow - 226 001
+91 52 2305 0380, +91 52 2406 0729, +91 93 0702 3993

Mumbai (Western region)
Western Region, Ground Floor, Diamond Apartments, New Link Road, Oshiwara, Jogeshwari (W), Mumbai - 400 102
Tel: +91 22 2837 2267, +91 22 2837 2274, +91 22 2634 8397, +91 22 2634 8399, +91 22 2639 3331, +91 222639 3332
Fax: +91 22 2634 8402

Mumbai (Central Region)
Bombay (Central Region) 301, Monarch Plaza Plot No.56, 3rd Floor Sector - 11, CBD Belapur, Navi Mumbai - 400 614
Tel: +91 22 2756 2255, +91 22 2756 2256, +91 22 2756 2257, +91 22 2756 6241, +91 22 2756 6243
Fax: +91 22 2757 4590

New Delhi
A-65, Naraina Industrial Area,Opp. PVR Cinema, New Delhi – 110 028
Tel (Inbound): +91 11 4949 0200
Tel (Outbound): +91 11 4572 3333
Fax: +91 11 4572 3344

Patna
#G/13, Chandivyapar Bhawan, Exhibition Road, Patna - 800 001
Tel: +91 61 2250 0585, +91 61 2658 4239
Mob: +91 93 3473 5596, +91 93 8674 4423, +91 97 9814 1132

Raipur
Opp. City Blood Bank, Vivekananda Ashram, 1st Floor, Amapara G.E. Road, Raipur - 492 001
Tel: +91 77 1402 0581
Mob: +91 75 0933 3396

Ranchi
Sen Villa, 445 PP Comound, Opp. Roy Color Lab, Ranchi - 492 001
Tel: +91 65 1657 0815, +91 65 1756 0816
Mob: +91 92 0448 1685

Business Associates - International
Colombo
No. 26B, 2nd Floor, Retreet Road, Colombo, Sri Lanka
Tel: +94 112 727 799, +91 113 443 944, +94 773 158 643

Dhaka
House #9, (Gr Fl), Road # 15, Nikunja - 2, Khilkhet, Dhaka
Tel: +88 028 954 780
Mob: +88 01 782 436 688

Doha
No-226 Post Box # 5539, Opp Cinema Mall - 4, Near Grand Mall, Sanaya Industrial Area, Doha, Qatar
Tel: +974 44 983 444, +974 44 418 848
Mob: +974 74 78 17 17
Hotline: +974 33 22 96 22

Dubai
113, 1st Floor, Al Garhoud Star, Al Garhoud, Off. Airport Road, Dubai - UAE
Tel: +971 4251 7792, +971 4294 6204
Mob: +971 5045 61844
Fax: + 971 4294 6205

Hong Kong
Unit C, 6/F, Fast Industrial Building, 658, Castle Peak Road, Lal Chl Kok, Kowloon, Hong Kong
Hotline: +852 3726 0000
Fax: +852 2745 6077

Kathmandu
Tinkune, Kathmandu, Nepal
Tel: +977 1411 1793, +977 1411 1660

Kuwait
Head Office & Farwaniya
Easa Al Yousifi & Sons Complex, 6th Floor, Best Showroom, Behind Farwaniya Police Station, Farwaniya, Kuwait
+965 2475 8283, +965 2239 8203, +965 9722 8624, +965 9725 1236

Jleeb Branch
Abdul Rahman Complex, Office No 62 & 63, Mezanine Floor, Jleeb Al Shuyoukh, Kuwait
+965 2475 8283, +965 9722 8624, +965 9725 1236, +965 9961 8475

Singapore
No. 15 Veerasamy Road, Singapore - 207323
+65 6291 0900

United States Of America
161-15 Rockaway Blvd, Suite # 107, Jamaica, NY-11434
Tel: +1 718 723 0014, +1 718 723 0015
Fax: +1 718 723 0018

View More Information...

Customer satisfaction rating
2%
Complaints
1390
Pending
0
Resolved
26
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

The Professional Couriers Complaints & Reviews

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The Professional Couriers — delay in delivering parcel.

 subramanya.n nagaraja on Jul 18, 2019
Every time we make a phone call or goes to branch to collect the parcel.
For example courier number BLR[protected] not deliverd still 4.30 pm 18.07.2019 and we visited ur branch at Shankar mata road shimoga and we personally collected the article.

Worst service given by ur courier delivery staff.
Please check and avoide unnecessary delay in delivery the article.
We asked ur courier delivery person and he informed that article available in Shankar mata branch shimoga and please collect it and afterwords no response from delivery staff....
Complaint comments  Read comments Complaint category Government Organizations

The Professional Couriers — on monday my friend booked a courier in chennai parrys consignment no is 41009871991 still they have not delivered to chennai perumbakkam address

 Yusuf Gottipudi on Jul 18, 2019
On Monday my friend booked a courier in chennai parrys consignment no is [protected] still they have not delivered to me. Not sure why they have taken 4 days time within chennai.
I registered a complaint CRM288093 but there is no action on this regards. I tried to reach them they have not given proper response.
please take the immediate action to deliver my courier ....
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — not received shipment till now

 Nani229 on Jul 15, 2019
Dear sir,

I have booked shipment from sathupally, khammam district, telangana, 507303 to jajpur road, odissa, pin 755019 with shipment no pro8813098. Freight delivery pro premium service on 29/06/2019 but till date not received. You have charged 480 rupees for this which is too high. As i have not received till date. I need refund of same. I have lost 35 thousand rupees as last date for claiming my bill's is over....
Complaint comments  Read comments [1]Complaint category Movement & Delivery

The Professional Couriers — withholding the package for days and returned w/o delivering to consignee

 mdrafiq.m.n on Jul 12, 2019
Couriered a package of eyeglass from ILKAL professional courier ([protected])-

AWR# ILK442549
Date: 29 June 2019
To - Bangalore (with complete detailed address)

The package was returned to ILKAL w/o delivering at Bangalore.
Neither courier boy searched delivery address nor reached out to customer.
They just kept the package for days & sent it as "NSD".

On inquiry, they are saying the courier boy called to mobile, no one picked the call so they sent it back!...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — stolen parcel

 Benazir Shajahan on Jul 10, 2019
I have been doing online business for past 4 years but i had the worst experience with the professional courier at this time we have sent a parcel of two saree weight 1.200 from bhagalpur to pondicherry but when the customer received the parcel it has only one saree in it and the weight of the parcel is 70 gm. When asked about this in professional courier office there were no proper response i have tried asking chennai partner and pondicherry office they were not responding properly and when i spoke with the bhagalpur office i gave all details from then he is not attending my call or not giving...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

The Professional Couriers — i have sent my products via this courier, however the same were misappropriated and the same never reached the consignee

 rupalimkhullar on Jul 8, 2019
I have booked a courier using the services of professional courier on 26.05.2019 with the consignor name as m/s allen woody apparels and the consignee name sh. Naveen mukherjee, nilkanthapur, punpua, south 24, jaynagar, west bengal.

The said courier constituted wearing apparels which were not received by the recipient and this simply indicates that the same has been misappropriated when the courier was in the pipeline.

I have personally visited the premises of the office but no response for the same has been received and they have not extended any sort of helping hand...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

The Professional Couriers — courier not received from 30th june

 vaibhav0309 on Jul 6, 2019
My name is vaibhav mishra and there is one courier is pending form professional couriers last one week as multiple time to call on [protected] this no. But the lady is very aggressive while talking and rudly replying, and now i am very much disappoint to her response.

So now i resolve my concern on urgent basis and look into this matter.

Tracking no.- pnu[protected]

Thanks,
Vaibhav mishra
Mo. [protected]...
Complaint comments  Read comments [1]Complaint category Insurance

The Professional Couriers — unprofessionalism and no coordination

 Niranchana Aruchami on Jul 4, 2019
I had to courier a makeup product (Liquid). Since it is liquid it was firstly rejected to send across. Asked the employee as to what are the requirements to send across. I was told it should be packed in a seal proof bag with double packing. I went the next day doing the same and more (Triple packed) and still i was refused to be served by the employee saying it would ruin their documents. I understand that it was their professional concern but i had done more than what i was told for the package to be accepted for couriering. When i had asked for the concern person’s name as to who had served...
Complaint comments  Read comments [1]Complaint category Products & Services

The Professional Couriers — courier not yet received, absolutely pathetic service

 Ekaansh ec on Jul 3, 2019
Tracking number : bgm16247571
Dispatched on 2nd of june, has been more than a month and i have still not received my courier. The customer service is absolutely pathetic, your employees are rude and uninformed about their shipments. Your employees have been constantly lying about the status of the package, one day they say it is delivered, another day they say it has been returned to the dispatching party. I will sue these guys if i dont get my courier back in the next 5 days. Your service is absolutely useless and pathetic....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — delivery item - fully damaged

 lngs on Jul 3, 2019
We had sent one cone of 1.06 kg 2/60's gassed mericerise bleached quality - highvalue added quality for market sample. Which has been fully damaged and delivered. The value of the product is rs. 600/- over above the courier charges. The photos of the damaged cone is enclosed here with

Date of incident - 25/06/2019

No: cjb[protected]...
Complaint comments  Read comments [1]Complaint category Business & Finances

The Professional Couriers — courier not delivered after 6 days of booking-track no rmd1040496

 Palashpue on Jun 28, 2019
This is to inform you that i have posted a courier from ramnathapuram, tamilnadu on 22/06/2019. The courier was supposed to reach at kolkata (Area pin code 700115). While tracking the courier it was found that, it has reached at barrackpore, kolkata professional couriers office for dispatch to the area pincode and address mentioned on envelope on 25/06/19 by 5:32 pm. Since then it is showing that the courier is out for delivery, but still not reached its destination.

The tracker number of the courier is rmd1040496...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — package not trackable

 ManjuSingh19 on Jun 28, 2019
I had sent a parcel on 23 jun 19 tracking no del[protected] from delhi to bangalore. I was told it will be delivered in max 72 hours.
Since last 3 days it shows its in bangalore but till today (28th june) it has not been delivered. I have been complaining but no input on its delivery or location from the company. Everyone says will check and get back or call after sometime.
My complaint no is crm 284862.
Have even sent emails on the same to head office and regional office....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

The Professional Couriers — parcel not delivered but marked as delivered

 vikash vishnu on Jun 28, 2019
I recently sent a courier via Professional courier service but it was marked as delivered in their tracking system on 24 June. Today is 28 June still they didn't revived the courier I also raised a complaint in their website but there is no reply from them. When I called the customer care number it's always saying number is busy.
My tracking number is KCM20785216....
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — gdg841350 parcel not delivered and respogdg841350 parcel is not delivered and they are not responding nding to the calls

 sushu chakilam on Jun 26, 2019
It is in transit phase from 1 week and above and non of the branches members are not saying anything regarding parcel and conveying as missing.
Drafted mail and complaint on web but none of customer service provider is responding.

Please resolve this it contains pattu saree worth 3000

Called many times but not responding properly and no response or update from 5 days...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

The Professional Couriers — no service

 Fashion Desire on Jun 26, 2019
Hello myself sara from hyderabad my parcel was coming from mumbai through profesional courier service with tracking number kur[protected] and since saturday its in mehdipatnam branch then it reached madina branch n til now i haven't received it and after calling soo many numbers finally they are sayin there service is not there and you have to come and pick up your parcel. I have experienced the worst service with professional service neither they do the delivery on time nor there is any responsible person to give exact information i suggest the worst service in all online services...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — complete professional, couriers worst service in the world

 Mohammed Azeemuddin. on Jun 26, 2019
I was expecting my hyderabad metro railway card from this courier, metro has already dispatched the card on 12th of june, 2019 but despite that my courier was not delivered until 15 days now, when i tried calling to the customer care, first of all they will not pick up your call and after trying several times my call got connected and the way they response is very rude and after some time when they were unable to answer my queries and they made me wait on the phone for 26 minutes and they disconnected the phone on my face.
I will not suggest any body to use their service because their services...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — missing product

 deepak090 on Jun 26, 2019
Hi my dad send some parcel through the professional couriers. But they have given empty box. I have refused to collect, but what i want my refund.
And they are taking many days to come to home almost 2 weeks. And box was tapped by plaster. The parcel was costlier more. It is courier from mandya to bangalore, karnatataka. And the post reached to whitefield at last with empty box. Cost of the item is 2000rs.

Mdy2189348...
Complaint comments  Read comments [1]Complaint category Other

The Professional Couriers — missing of sent documents from kovilpatti to tiruvannamalai. booking receipt no kit 1910737

 Perumal Rengasamy on Jun 20, 2019
From KOVILPATTI Sri Ram chit Ltd a document was sent to My THIRUVANNAMALAI Address on 17/06/2019 Receipt No KVT1910737.
I have not yet received though I approached Thiruvannamalai branch for past three days and There is no proper response from them. When the sender approached kovilpatti office They said that the letter has been missed by Thiruvannamalai branch Professional Courier office. I request to take speedy action

Thanking you

Yours
R.PERUMAL

My address

R.PERUMAL
132 VETAVALAM ROAD
THIRUVANNAMALAI...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — balance cash not paid in full

 Natarajan Suresh on Jun 20, 2019
I have booked a cover addressed to Mr. Arunagiri, LIC of India Pollachi on behalf of our staff Mr. L. Shanmugasamy on 13.06.19 around 7 pm at Koundampalayam branch and paid ₹200/- the only note I had.The gift shop owner next to your office can vouch for me, because she only gave me that ₹200/- from ₹ 500/- I paid for the gift I for ₹, 300/- purchased from her.

But the booking clerk gave me four 10s only and I also left in a hurry.

After 5 to 7 minutes I remembered that I didn't receive the balance ₹ 100/- and immediately rushed to your office.
Complaint comments  Read comments Complaint category Public Transportation

The Professional Couriers — product not delivered yet

 Balamurali Thota on Jun 20, 2019
Hi,

My courier was reached to hyderabad on 15th of june 2019 and i was trying for the hub contact details and it goes invain.

consignment number:DPI9103753.

numbers i tried to contact: [protected], [protected], [protected], [protected], [protected] out of which one is not available to customers.

There is no response from TPCINDIA.COM, the courier is neither delivered nor responded for my query. please look into this and do the needful....
Complaint comments  Read comments [1]Complaint category Other

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