The Professional Couriers Customer Care
The Professional Couriers India
Customer satisfaction rating: 1%
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817
COMPLAINTS

The Professional Couriers Customer Care

The Professional Couriers India

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Address
No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
Maharashtra
India - 400705

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2757 4590

Additional info
Regional Offices
Ahmedabad

F-10, New Madhupura Market Near Police Commissioner Office Ahmedabad - 380 004
+91 79 2562 7290, +91 792563 2147, +91 792563 2148

Bangalore
# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross, Malleswaram, Bangalore - 560 055
Customer Care: +91 80 2223 0457, +91 802223 0459, +91 802224 7957
Business Enquiries: +91 80 2356 1528
Mob: +91 98 4442 4905
Fax: +91 80 2346 2272, +91 80 2211 0649

Bhubaneshwar
7-A, Station Square, Kharvel Nagar, Bhubaneshwar - 751 001
Mob: +91 98 5309 0002, +91 75 0499 4446

Bhopal
Plot No.39D, Mangalam Tower, Behind Hotel GK Palace, M.P. Nagar, Zone - II, Bhopal - 462 011
Tel: +91 07 5391 8811, +91 07 5257 5396
Mob: +91 88 8991 5303

Chandigarh
Ground Floor, Coal Depot Complex, Sector 22-C, Chandigarh - 160 001
Tel: +91 17 2502 4560, +91 17 2657 0738
Mob: +91 92 1633 5601

Chennai
#17, Cathedral Garden Road, Nungambakkam, Chennai - 600034
Customer Care: +91 44 6620 2200
Fax: +91 44 6620 2100
General Enquiries/Operations: +91 44 6620 2020
Business Enquiries: +91 44 4555 3200
Fax: +91 44 2855 4241

Cochin South
33/1695D, Vivekananda Road, Vennala, Cochin - 682028
Customer Care: +91 48 4412 7512
Mob: +91 90 2063 2527, +91 90 2063 2525
Operations: +91 48 4235 6824, +91 48 4235 6706
Business Enquiries: +91 93 8862 0043

Cochin North
34/2275A, Cherukomarath Road, Mamangalam, Palarivattom, Cochin - 682 025
Customer Care: +91 48 4253 5125, +91 48 4253 5126
Mob: +91 93 8862 0029
Operations: +91 48 4239 3124, +91 48 4239 0899, +91 48 4239 0669
Business Enquiries: +91 93 8862 0039

Gauwhati
Lehajan Lane, Opp Preronaa's Volvo Point, Opp Hotel East India, Ulubari, Gauwahati - 781 007
Tel: +91 82 5484 0077

Gurgaon
Mata Road, Near Utsav Garden Gurgaon - 122 001
Tel: +91 12 4646 5203, +91 12 4646 5204, +91 12 4646 5205

Hyderabad
501, 5Th Foor Jade Arcade, Opp. Hotel Paradise M.G. Road, Secunderabad - 500 003
Tel: +91 40 2781 3344
Fax: +91 40 2781 3344

Indore
LG Floor, Aditya Enclave, C-1, HIG Square, Near LIG Square, Opp. Andhra Bank
Tel: +91 73 1404 4194, +91 73 1428 6841, +91 73 1428 68442
Mob: +91 88 8999 5765, +91 88 8999 5764

Jaipur
G-1, Roshan Tower, Gopinath Marg,Purohit Ji Ka Bagh, Jaipur - 302 001
Tel: +91 14 1402 0806, +91 14 1402 0807, +91 14 1402 0808, +91 14 1402 0809

Kolkata
5th Floor, RTC House, No:4, Dr. Suresh Sarkar Road, Kolkata - 700 014
+91 33 2284 0059, +91 33 2284 0069, +91 93 3085 8586, +91 93 3107 0059, +91 93 3083 7231

Lucknow
#33, Cantonment Road, M.No. 118/89/2/5 Behind, Bank of Baroda, Near Odeon Cinema, Lucknow - 226 001
+91 52 2305 0380, +91 52 2406 0729, +91 93 0702 3993

Mumbai (Western region)
Western Region, Ground Floor, Diamond Apartments, New Link Road, Oshiwara, Jogeshwari (W), Mumbai - 400 102
Tel: +91 22 2837 2267, +91 22 2837 2274, +91 22 2634 8397, +91 22 2634 8399, +91 22 2639 3331, +91 222639 3332
Fax: +91 22 2634 8402

Mumbai (Central Region)
Bombay (Central Region) 301, Monarch Plaza Plot No.56, 3rd Floor Sector - 11, CBD Belapur, Navi Mumbai - 400 614
Tel: +91 22 2756 2255, +91 22 2756 2256, +91 22 2756 2257, +91 22 2756 6241, +91 22 2756 6243
Fax: +91 22 2757 4590

New Delhi
A-65, Naraina Industrial Area,Opp. PVR Cinema, New Delhi – 110 028
Tel (Inbound): +91 11 4949 0200
Tel (Outbound): +91 11 4572 3333
Fax: +91 11 4572 3344

Patna
#G/13, Chandivyapar Bhawan, Exhibition Road, Patna - 800 001
Tel: +91 61 2250 0585, +91 61 2658 4239
Mob: +91 93 3473 5596, +91 93 8674 4423, +91 97 9814 1132

Raipur
Opp. City Blood Bank, Vivekananda Ashram, 1st Floor, Amapara G.E. Road, Raipur - 492 001
Tel: +91 77 1402 0581
Mob: +91 75 0933 3396

Ranchi
Sen Villa, 445 PP Comound, Opp. Roy Color Lab, Ranchi - 492 001
Tel: +91 65 1657 0815, +91 65 1756 0816
Mob: +91 92 0448 1685

Business Associates - International
Colombo
No. 26B, 2nd Floor, Retreet Road, Colombo, Sri Lanka
Tel: +94 112 727 799, +91 113 443 944, +94 773 158 643

Dhaka
House #9, (Gr Fl), Road # 15, Nikunja - 2, Khilkhet, Dhaka
Tel: +88 028 954 780
Mob: +88 01 782 436 688

Doha
No-226 Post Box # 5539, Opp Cinema Mall - 4, Near Grand Mall, Sanaya Industrial Area, Doha, Qatar
Tel: +974 44 983 444, +974 44 418 848
Mob: +974 74 78 17 17
Hotline: +974 33 22 96 22

Dubai
113, 1st Floor, Al Garhoud Star, Al Garhoud, Off. Airport Road, Dubai - UAE
Tel: +971 4251 7792, +971 4294 6204
Mob: +971 5045 61844
Fax: + 971 4294 6205

Hong Kong
Unit C, 6/F, Fast Industrial Building, 658, Castle Peak Road, Lal Chl Kok, Kowloon, Hong Kong
Hotline: +852 3726 0000
Fax: +852 2745 6077

Kathmandu
Tinkune, Kathmandu, Nepal
Tel: +977 1411 1793, +977 1411 1660

Kuwait
Head Office & Farwaniya
Easa Al Yousifi & Sons Complex, 6th Floor, Best Showroom, Behind Farwaniya Police Station, Farwaniya, Kuwait
+965 2475 8283, +965 2239 8203, +965 9722 8624, +965 9725 1236

Jleeb Branch
Abdul Rahman Complex, Office No 62 & 63, Mezanine Floor, Jleeb Al Shuyoukh, Kuwait
+965 2475 8283, +965 9722 8624, +965 9725 1236, +965 9961 8475

Singapore
No. 15 Veerasamy Road, Singapore - 207323
+65 6291 0900

United States Of America
161-15 Rockaway Blvd, Suite # 107, Jamaica, NY-11434
Tel: +1 718 723 0014, +1 718 723 0015
Fax: +1 718 723 0018

View More Information...

Customer satisfaction rating
1%
Complaints
817
Pending
1
Resolved
11
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

The Professional Couriers related photos (120)

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The Professional Couriers Customer Care related pictures (120)

The Professional Couriers Complaints & Reviews

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The Professional Couriers — WHERE is my courier

 Bindumol on May 24, 2017
Dear sir/madam,
I ordered some books from rachna sagar book company and they shipped through professional courier.from the tracking details i can confirm the the stuff reach attingal professional courier.after reaching the didn't make a call to inform us.when we called they said the product didn't reach their.what is this .you doesn't have any responsibility.you should replay and enquire about my message.don't ignore .the details are below:
Your order 10524 has been shipped
Courier Name: Professional
Tracking Number: DEL112306994
By faithfully,
Bindumol.s...
Complaint comments  Read comments Complaint category Products & Services

The Professional Couriers — Not door delivered the items.

 kkvkumar on May 20, 2017
Sir,
Your Karunagappally branch, Kollam District, Kerala state, staff is very very bad and irresponsible service. My ATM card and pass book is send to professional courier from Axis bank, the your staff calling for me and receive this documents, then i had said you are not delivered in to the address, then the staff said we are not delivery in door, you will collect it in our office, i am also complaint this matter on the Axis bank...
Complaint comments  Read comments Complaint category Banks

The Professional Couriers — Consignment yet to get delivered

 rtbalaji on May 20, 2017
Sir,
I am Balaji from TVS Motor, Hosur. I have booked a consignment in the name of Mr.P.S.Ponnappa, TVS Motor co. Hosur to Mr.Y S Guleria, TVS Motor, solan, HP.
The consignment no. is HSR16126555. booked on 16.05.2017.
The courier is yet to get delivered. The status is showing as Delhi for the past 2 days. This consignment is very very urgent.
Kindly ask your persons to deliver the consignment by today itself.
Your reply in this regard will be highly appreciated.
With Regards,
R T Balaji Moorthy
Sec to VP-ERM
+91 9789335683
rt.balajimoorthy@tvsmotor.com...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Product not delivered but status showing delivered

 Abantika Kar Ghosh on May 19, 2017
Consignment no. CCU500052421 was sent by my father from kolkata on 11th may 2016 on 19th may 2016 status showing delivered but i id not receive the product nor did i receive any call from courier service when i enquired in their customer service number they refuse to assist and say that the product has been delivered and nothing can be done now. Professional couriers are fraud in the name of courier service....
Complaint comments  Read comments Complaint category Business & Finances

The Professional Couriers — Delayed delivery of food items.. Spoiled everything

 drvandanakabra on May 18, 2017
My consignment no ixu24542.. Containing food item dispatched from aurangabad to delhi on 9th may and was supposed to deliver in four days which was received today after 10 days. All food items spoiled. Pls look into this matter and do needful. I want refund of everything and give some punishment to concerned people who was dealing with this consignment.. Dr vandana kabra...
Complaint comments  Read comments [1]Complaint category Food

The Professional Couriers — Even parcel has reached the keeping in office and delivering

 gurunadha.0606 on May 17, 2017
Status shown on 15-may-2017 at 10:21 am is out for delivery they not delivered. On 16-may-2017 at 10:30 am i called these numbers 9581441963 and 9581441962 they told they deliver today, and again called that numbers at 2:30 pm she told that delivery boy taken for delivery, at evening parcel is not yet received, at 6:00 pm i called office then they started searching for parcel and said parcel is in the office what they are with the parcel for 2 days, i asked that lady give the phone to the manager to complaint about staff, ha did not respond for phone such a worst manager, i have already heard about...
Complaint comments  Read comments Complaint category Computer Software

The Professional Couriers — Parcel did not received after 15 days

 Sabhusain on May 16, 2017
My airway bill no sxr 506158321 from srinagar to shajapur (Mp) didn't get till now, and no one given me a single call about late coming or what happeing. When i tracked my order it's been reached to indore, but didn't show me detail after indore where it reached.
We trust professional courier rather than other services, but i disappointed very much this time....
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Non delivery

 Nima Manoharan on May 15, 2017
I have ordered a product in ebay and it reached the courier office when i tracked and also i got a call from professional courier kollam office at andamukkam.. The courier is not delivered till now.. When they called they are giving their details and telling to collect from the office.. When i enquired the reason they are tellng the delivery person is not present.. The same reason is told by them in an earlier order also.. The office personal is also arrogant and they cut the phone immediately after tellng their matters.. Such a bad service.. The word professional is misused.....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

The Professional Couriers — Poor service and unethical practices [Resolved]

 Amitha Mathad on May 14, 2017
Hello Courier Service Team,

I am writing to inform you that I am very disappointed with your service regarding the delivery of my package with ref number - HHR1314202. The line of business you deal with is service based, being in service oriented business it is not acceptable to have the poorest kind of service, the way you are providing.
Here are my points, and I will make sure this reaches the maximum possible level if it's not taken care of in next 24 hours:
- poor tracking system - the status of my packing, after being communicated is urgent has been in same status...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Product not delivered and no calls received that package is with them

 Vallisri S on May 13, 2017
I ordered Axis Bank cheque book twice and it is dispatched back to The bank from professional couriers Guntur branch. They did not called at all that package with them. 3rd time, I again placed cheque book request from bank and tracked myself and when called courier services, their response was very poor. I had to Call them 3 days to get my package. They simply told that boy is not there, so come and pickup your package. I do not know why they keep name as PROFESSIONAL, when their services are really worst. All important documents should not be send through these type of courier services....
Complaint comments  Read comments Complaint category Banks

The Professional Couriers — Professional courier

 Pooja nisar on May 13, 2017
My consignment no. Is ldh507423014..
Not updating the online tracking and saying lies regarding delivery.
The parcel has a soft toy which was to be gifted to my friend ahead of her birthday..
Even the birthday for over, the parcel has not reached her.
I'm completely disappointed with your service... Plz resolve d problem soon... It's urgent... It's an request...
Complaint comments  Read comments Complaint category Online Shopping

The Professional Couriers — Non delivery of my parcel and not updating the online tracking status

 bharathi vr on May 11, 2017
My consignment no. is SLM130541387.I booked in 6th may (Salem to rajahmundry) still the parcel has not reached the reciever. The man who booked the parcel said it would reach in 2 days.
Not updating the online tracking and saying lies regarding delivery.
The parcel has a soft toy which was to be gifted to my friend ahead of her birthday..
Even the birthday for over, the parcel has not reached her.
I'm completely disappointed with your service...
Complaint comments  Read comments [1]Complaint category Other

The Professional Couriers — Consignment not received yet after 7 days

 Sridhar Karthick on May 10, 2017
An important agreement document was sent from Chennai to Gurgaon. On 3rd May 2017 it was sent from Chennai (Camp Road) Professional courier office and it has reached Gurgaon DLF branch on 4th May until here it's well and good. I tracked this through this link (http://www.trackcourier.in/professional-tracking.php?cno=MAA539458602). However, I am posting this complaint on 6:00 PM 10th May until now I haven't received my package. I started calling Professional Courier Customer Care numbers (0124 6465203 to 207) on 8th May a customer care executive picked the phone asked for the address and consignment...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — My courier was stolen by the professional courier employees

 Arun134 on May 10, 2017
This is regarding my courier with reference number VPM4053690, this courier was received at professional courier Kingsway Camp New Delhi on 4th may 2017 at 5pm. So I went to the courier office to directly pick it but the branch manager named Amit Verma literally harassed me telling that the courier is somewhere in the office but he can't search and give, as he was very busy, and made me run to that office for 3 day continuously and at the end he is telling that the courier is lost, I know for 100% sure that the courier is not lost as when I threatened him that I'll will escalate the complaint he...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — My courier package tracking number BLR415524873

 Prasanna Raghu on May 10, 2017
This is regarding my courier package which i expected to receive from bangalore. The same was sent on 5th of may and i have still not received it. This was sent on what they claimed as priority service with deliver time of 48 hrs to hyderabad. It is the 10th of may today and i am yet to receive it. The concerned people are being rude when i ask them and they keep giving ridiculous excuses.
Details: professional couriers
Contact number:04065156156...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Non delivery of item in tim

 Suman Kumar Kasturi on May 10, 2017
Dear sir,

the item video consignment numver DEL514771501 vast received at uppal Hyderabad on 07 May 2017. When approached the hub for non delivery even on 09 May 17, the rep recklessly informed that they deliver only once in a week. Is this the service you provide- from Delhi to Hyderabad a day and local after a week? Then why should have we opted for courier instead of postal services ?...
Complaint comments  Read comments Complaint category Products & Services

The Professional Couriers — Private and confidential bank courier addressed to, me just thrown in, the portico of my address although present in the house. Awb no. Bl 30342

 attiganal on May 9, 2017
Vide above referred Courier docket number, your delivery executive did not bother to deliver the Courier to me or my family members, simply thrown the cover at the ground floor portico of my house, although in the address '1st Floor' is clearly mentioned. This Courier cover also had the note 'Private and Confidential'. I seriously object and call for action in this regard immediately. My email ID is asgs0509@rediffmail.com and contact No 9886702390....
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Delivery late for me

 दीपक क्रुष्णराव पाटील on May 9, 2017
I have called on ph no:0253 2582069 but no proper response.. They r telling parcel is lost and speaking in a very rude manner. How can they b behaving in such a manner? Such ill mannered people shouldnt b employed. This professional courier z a big trash. Nobody should b using their services. Regarding their trash everyone should b made aware so that they won't become victims like me...
Complaint comments  Read comments Complaint category Business & Finances

The Professional Couriers — International courier pending in one month

 k iyyanar on May 9, 2017
I have send one courier on france (11-04-2017) but still now not reached what is the stats? Pondicherry professional couriers head office was not properly response ;1zx0x3500498402699

Local booking : pon3108966

From : k iyyanar

No 17 nagaman koil str, karavadikuppam, lawspet pondicherry -605008

Ph : 9790230196

To :
Mileron sivandanda no 9 avenue paul coat 38100 grenoble (France)

Phone : 0033781795803...
Complaint comments  Read comments Complaint category Wedding services

The Professional Couriers — Unethical behaviour

 knachuthan on May 5, 2017
I couriered books, dress, chair and table of my sister from chennai to bangalore. There were two boxes and a table, chair and hostel bed. All were in good condition when i delivered it to booking office. I couriered it on 30/4/17. And it was billed on 2 may 17. The consignment numbers are maa539536185, maa539536186, maa539536187, maa539536188. Maa539536189.
It was promised to get delivered on 3rd may but it was delivered today (5th may). The delivery guy told he was keep calling me for past two days and i dint pick up. Which is a complete lie. He never even tried to call me.
Well...
Complaint comments  Read comments Complaint category Education

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