The Professional Couriers Customer Care
The Professional Couriers India
Customer satisfaction rating: 2%
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COMPLAINTS

The Professional Couriers Customer Care

The Professional Couriers India

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Address
No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
Maharashtra
India - 400705

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2757 4590

Additional info
Regional Offices
Ahmedabad

F-10, New Madhupura Market Near Police Commissioner Office Ahmedabad - 380 004
+91 79 2562 7290, +91 792563 2147, +91 792563 2148

Bangalore
# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross, Malleswaram, Bangalore - 560 055
Customer Care: +91 80 2223 0457, +91 802223 0459, +91 802224 7957
Business Enquiries: +91 80 2356 1528
Mob: +91 98 4442 4905
Fax: +91 80 2346 2272, +91 80 2211 0649

Bhubaneshwar
7-A, Station Square, Kharvel Nagar, Bhubaneshwar - 751 001
Mob: +91 98 5309 0002, +91 75 0499 4446

Bhopal
Plot No.39D, Mangalam Tower, Behind Hotel GK Palace, M.P. Nagar, Zone - II, Bhopal - 462 011
Tel: +91 07 5391 8811, +91 07 5257 5396
Mob: +91 88 8991 5303

Chandigarh
Ground Floor, Coal Depot Complex, Sector 22-C, Chandigarh - 160 001
Tel: +91 17 2502 4560, +91 17 2657 0738
Mob: +91 92 1633 5601

Chennai
#17, Cathedral Garden Road, Nungambakkam, Chennai - 600034
Customer Care: +91 44 6620 2200
Fax: +91 44 6620 2100
General Enquiries/Operations: +91 44 6620 2020
Business Enquiries: +91 44 4555 3200
Fax: +91 44 2855 4241

Cochin South
33/1695D, Vivekananda Road, Vennala, Cochin - 682028
Customer Care: +91 48 4412 7512
Mob: +91 90 2063 2527, +91 90 2063 2525
Operations: +91 48 4235 6824, +91 48 4235 6706
Business Enquiries: +91 93 8862 0043

Cochin North
34/2275A, Cherukomarath Road, Mamangalam, Palarivattom, Cochin - 682 025
Customer Care: +91 48 4253 5125, +91 48 4253 5126
Mob: +91 93 8862 0029
Operations: +91 48 4239 3124, +91 48 4239 0899, +91 48 4239 0669
Business Enquiries: +91 93 8862 0039

Gauwhati
Lehajan Lane, Opp Preronaa's Volvo Point, Opp Hotel East India, Ulubari, Gauwahati - 781 007
Tel: +91 82 5484 0077

Gurgaon
Mata Road, Near Utsav Garden Gurgaon - 122 001
Tel: +91 12 4646 5203, +91 12 4646 5204, +91 12 4646 5205

Hyderabad
501, 5Th Foor Jade Arcade, Opp. Hotel Paradise M.G. Road, Secunderabad - 500 003
Tel: +91 40 2781 3344
Fax: +91 40 2781 3344

Indore
LG Floor, Aditya Enclave, C-1, HIG Square, Near LIG Square, Opp. Andhra Bank
Tel: +91 73 1404 4194, +91 73 1428 6841, +91 73 1428 68442
Mob: +91 88 8999 5765, +91 88 8999 5764

Jaipur
G-1, Roshan Tower, Gopinath Marg,Purohit Ji Ka Bagh, Jaipur - 302 001
Tel: +91 14 1402 0806, +91 14 1402 0807, +91 14 1402 0808, +91 14 1402 0809

Kolkata
5th Floor, RTC House, No:4, Dr. Suresh Sarkar Road, Kolkata - 700 014
+91 33 2284 0059, +91 33 2284 0069, +91 93 3085 8586, +91 93 3107 0059, +91 93 3083 7231

Lucknow
#33, Cantonment Road, M.No. 118/89/2/5 Behind, Bank of Baroda, Near Odeon Cinema, Lucknow - 226 001
+91 52 2305 0380, +91 52 2406 0729, +91 93 0702 3993

Mumbai (Western region)
Western Region, Ground Floor, Diamond Apartments, New Link Road, Oshiwara, Jogeshwari (W), Mumbai - 400 102
Tel: +91 22 2837 2267, +91 22 2837 2274, +91 22 2634 8397, +91 22 2634 8399, +91 22 2639 3331, +91 222639 3332
Fax: +91 22 2634 8402

Mumbai (Central Region)
Bombay (Central Region) 301, Monarch Plaza Plot No.56, 3rd Floor Sector - 11, CBD Belapur, Navi Mumbai - 400 614
Tel: +91 22 2756 2255, +91 22 2756 2256, +91 22 2756 2257, +91 22 2756 6241, +91 22 2756 6243
Fax: +91 22 2757 4590

New Delhi
A-65, Naraina Industrial Area,Opp. PVR Cinema, New Delhi – 110 028
Tel (Inbound): +91 11 4949 0200
Tel (Outbound): +91 11 4572 3333
Fax: +91 11 4572 3344

Patna
#G/13, Chandivyapar Bhawan, Exhibition Road, Patna - 800 001
Tel: +91 61 2250 0585, +91 61 2658 4239
Mob: +91 93 3473 5596, +91 93 8674 4423, +91 97 9814 1132

Raipur
Opp. City Blood Bank, Vivekananda Ashram, 1st Floor, Amapara G.E. Road, Raipur - 492 001
Tel: +91 77 1402 0581
Mob: +91 75 0933 3396

Ranchi
Sen Villa, 445 PP Comound, Opp. Roy Color Lab, Ranchi - 492 001
Tel: +91 65 1657 0815, +91 65 1756 0816
Mob: +91 92 0448 1685

Business Associates - International
Colombo
No. 26B, 2nd Floor, Retreet Road, Colombo, Sri Lanka
Tel: +94 112 727 799, +91 113 443 944, +94 773 158 643

Dhaka
House #9, (Gr Fl), Road # 15, Nikunja - 2, Khilkhet, Dhaka
Tel: +88 028 954 780
Mob: +88 01 782 436 688

Doha
No-226 Post Box # 5539, Opp Cinema Mall - 4, Near Grand Mall, Sanaya Industrial Area, Doha, Qatar
Tel: +974 44 983 444, +974 44 418 848
Mob: +974 74 78 17 17
Hotline: +974 33 22 96 22

Dubai
113, 1st Floor, Al Garhoud Star, Al Garhoud, Off. Airport Road, Dubai - UAE
Tel: +971 4251 7792, +971 4294 6204
Mob: +971 5045 61844
Fax: + 971 4294 6205

Hong Kong
Unit C, 6/F, Fast Industrial Building, 658, Castle Peak Road, Lal Chl Kok, Kowloon, Hong Kong
Hotline: +852 3726 0000
Fax: +852 2745 6077

Kathmandu
Tinkune, Kathmandu, Nepal
Tel: +977 1411 1793, +977 1411 1660

Kuwait
Head Office & Farwaniya
Easa Al Yousifi & Sons Complex, 6th Floor, Best Showroom, Behind Farwaniya Police Station, Farwaniya, Kuwait
+965 2475 8283, +965 2239 8203, +965 9722 8624, +965 9725 1236

Jleeb Branch
Abdul Rahman Complex, Office No 62 & 63, Mezanine Floor, Jleeb Al Shuyoukh, Kuwait
+965 2475 8283, +965 9722 8624, +965 9725 1236, +965 9961 8475

Singapore
No. 15 Veerasamy Road, Singapore - 207323
+65 6291 0900

United States Of America
161-15 Rockaway Blvd, Suite # 107, Jamaica, NY-11434
Tel: +1 718 723 0014, +1 718 723 0015
Fax: +1 718 723 0018

View More Information...

Customer satisfaction rating
2%
Complaints
859
Pending
0
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

The Professional Couriers related photos (136)

The Professional Couriers Complaints & Reviews

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The Professional Couriers — courier not delivered and returned to supplier

 Glen Floyd Alemão on Jul 22, 2017
Dear concerned,
I would like to inform you that i had ordered a parcel from www.safexbikes.com. i followed up with the professional courier margao, goa on 19th july 2017 to know the status of consignment as delivery was scheduled between 16th to 18th july 2017.
I was surprised to know that parcel was received on the 12th july 2017 and that the courier person had taken the parcel only on the 18th july 2017 and by the 19th july the courier should have reached me but the courier person could not find the correct address.
On the 20th july 2017 the courier person called me and...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — courier cover tampered and stolen during transit.

 Gowthamm89 on Jul 21, 2017
I sent a courier to chennai from salem via professional courier and it was tampered and contents missing partially.
When we raised a customer complaint they have not responded and if we call the office they are responding very rudely.
The seal is broken and they took off the contents and then pasted and delivered the courier back.
The courier containted 185 $ us currency and it was stolen.
Kindly advice...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — courier not delivered but they said they delivered

 raja0201 on Jul 20, 2017
My sister send courier from tirchi, tamilnadu to my place rajapalayam, tamilnadu. Tracking number trz140756196. They didn't delivered to my address. But they said they delivered. When i called them they speak very rude. Please help me sir.

Professional courier rajapalayam number 04563231119

I spoke to their agent, they didn't respect me. They spoke very rude. My number 9790390727...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — my package was not delivered properly its cpu

 Mrg Navin on Jul 19, 2017
Id no slm124330605
17.07.2017
I sent a package of c. P. U (Computer) to chennai. I told to book it in pro services but it was booked in normal pack rs.160/- for courier charge and rs.100/- for special packing,
My c. P. U cost rs.100000/- but it was coded as rs.500/-.
While it was delivered to chennai the receiver noticed that the
1. Hard disk port was came out,
2. Ram slot was not working,
3. Wires and cable was unplugged.
I placed a complaint letter in the salem office, also the customer care and now in this form too. I need the spares...
Complaint comments  Read comments Complaint category Computers & Accessories

The Professional Couriers — local delivery service

 vishnu sankar on Jul 14, 2017
I ordered a woodland shoes from online woodland site . It has arrived at Trivandrum 2 days back . I tried to call the professional courier about this parcel. They said they received it and they have that. But they dont have anybody to deliver the parcel to the address given. They said it will take next week to deliver or else I need to go and collect it from the local delivery station.

If I need to go and collect from the local delivery point, why should I use the courier service and Online Services. They are not at all worried about the escalation points since even the proffessional...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Not been informed reg courir after a week of reaching destination

 Preethi Deepak on Jul 13, 2017
Hi
Bill number del112563830 despatchd from delhi and hv reachd destination on 6 th july 2017.. Hs not yet received by me.. Neithr thy informed nor thy calld reg d parcel till date to my address.
I went to the office n ottapalam on 11 th july 2017.. The lady thr in d ottapalam office ws rude and unpolite.. Sayng my courir hv not reachd thr but tracking shows diff story. She ws not evn bothrd to chk my package.
I live in one and half kms away from courir office.
Pls do d needful and make arrangements to delivr d parcel....
Complaint comments  Read comments [2]Complaint category Education

The Professional Couriers — Non-delivery of envelope:blr570074107

 B L Gupta on Jul 11, 2017
Envelope containing original receipt of documents submitted to govt dept bangalore was handed over on 3/6/17. It has not yet been delivered.
On one sight it shows status as on 7/6/17 "out for delivery".in the other it shows: staff: 9844424901 - hemanth, delivered on 7/6/17.
Envelope "not yet received". The signatures on the receipt are not of the recipient.
Complaint lodged by e-mail to “anjaline@tpcblr.in” & repeated contacts & whatsapp to mr manju nath ph # 8722800791 have been ignored.
Please take urgent action....
Complaint comments  Read comments [1]Complaint category Government Organizations

The Professional Couriers — Undelivered Courier Package

 karthikeya thornom on Jul 7, 2017
My parcel number is 1140670. This was supposed to be delivered to me a week ago. I tried calling their customer care service. The operator told me that she will call back once she pulls out the details of the package. They haven't returned my call since then. They won't even pick up the call. Worst service I have ever used. The parcel contains things of personal and emotional importance....
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Article / Parcel not made home delivery - compelled to receive it at centre - only one staff - using filthy language - behaving like a ROWDY

 Vinayagam Pillai K on Jul 5, 2017
One Professional Courier branch functioning at Annamalainagar-608 002, Chidambaram Taluk, Cuddalore District, Tamilnadu does not make home delivery of articles / parcels instead, sends message to collect them at the centre. This has been happening for several years. The name of the in-charge of the centre is Mr Sakthivel. His contact Nos: 8925443520 / 8825894403 / 9486959561, mail-ID: sakthiashik40@gmail.com. His behaviour is always just like a ROWDY. He fluently uses filthy languages. There are complaints from women also. He is also having the habit of taping the conversation. Every call is being...
Complaint comments  Read comments [1]Complaint category Business & Finances

The Professional Couriers — Service

 Lakkaraju Hariteja on Jun 29, 2017
I AM HARITEJA FROM A KATTEVARAM(Village), TENALI(Mandal), GUNTUR (Dt).I believe your company because your service is extremely happy but in Tenali your courier office in service is extremely worst, In courier office delar did not give any information and also he didn't respect our customers.example my delivery was delay and I asked​ my status he ask to me booking office code I saw I don't know that code I know only my consignment number actually that city's codes are available in your website www.tpcindia.com but he didn't not checked and he told I don't know and argumen to me.he didn't provide...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Sealed cover scent products are missing

 Suresh Sonnathi on Jun 29, 2017
I have sent a courier from professional courier.. pc19 Ramamurthynagar..bangalore contains 4 costly pens as a father's day gift on 17 June 2017...to my surprise courier fellows opened cover and 2 pens have been theft...only 2 pens received by my relative... Professional courier
number.BLR575151530 received on 19 Jun 2017 at Hyderabad ..attached photo of courier slip
Please take a complaint on professional courier..

Suresh Kumar
9620332755...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Not received my courier

 Kripalu85 on Jun 27, 2017
Daar sir/madam

My cousin couriered a product from mancherial (Telangana) to goa on 13/05/2017. Till now i didn't receive my product. I kept on contacting with the courier company through mail, but there was no correct response. Hence i request you to kindly look into the matter solve as early as possible.

Regards
Rajababu
9533887168
Rajababuk685@gmail.com...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — Courier not yet delivered on time

 jagans on Jun 23, 2017
Professional courier team did not delivery the service as per the expectation set. I've sent the courier by air mode of paying 2500 rs (Tracking detail - blr4251213604), but as per the pro premium delivery, it should be delivered with in two business day and tracking status still shows in transit which is not acceptable.

Also i've tried of calling courier agencies but end up with getting different contact no & those contact no are invalid or no response from any one.

Really pissed of with the kind of service & the updates.

Did you guys refund the 50%...
Complaint comments  Read comments Complaint category Airlines

The Professional Couriers — Pro premium service - looters

 Suresh Gopalraj on Jun 21, 2017
Professional courier team did not delivery the service as per the expectation set. As per the pro premium delivery, it should be delivered with in one business day and tracking status still shows in transit which is not acceptable

I paid 180 rs for propremium, whereas the normal service charge is 80rs only. I have paid extra 100 rs just reach the parcel on time.

At the time of booking, they informed that parcel will be delivered within 24 hrs.

Its almost more than that still it is on transit.

As per your policy, if it is not delivered...
Complaint comments  Read comments [2]Complaint category Products & Services

The Professional Couriers — Huge time for delivery

 Shridar165 on Jun 17, 2017
We from city union bank belgaum facing huge problem with your courier service inspit of daily courier cover collection before 6.30 pm the local professional courier office is not booking and dispatch same day they will do it as and when they are interested we are facing huge customers loss because of your worst service even after repeated reminders the service is not at all improved they are taking minimum 4-5 days to send courier to bangalore from belgaum and outstation also more than 6 days. If possible resolve or else tell us you can't so that we will switch over to other agencies...
Complaint comments  Read comments Complaint category Banks

The Professional Couriers — Parcel not delivered

 Jayavanth Kalmadka on Jun 16, 2017
Sent a parcel containing dress material from bangalore to bareilly by professional courier doc no blr 575127086 on 27-2-2017. It has not been delivered till today. I have given written complaint to courier company several times. But no reaction. The cost of the parcel is rs 3800. The complaint given to professional courier ramamurthy nagar office (Incharge mr. Kempegowda, ph. No 9844202621, and malleshwaram, head office in bangalore, g. Manager mr. Machaiah, ph no 9844729043.

Jayavanth, ph 09741350966, 09448083361...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

The Professional Couriers — Bad delivery services

 Guru Padam on Jun 14, 2017
My friend sent a courier on 8/6/2017 from trichy. But so far i didn't receive it in neyveli till today 14/6/2017. Its very urgent because of bad delivery services i am losing rs.100 per day. Reference number is trz41928791. Your bad service will be responsible to my loss and you should pay for it. Please take action as quickly as possible. If you delay you should pay reputation loss also....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

The Professional Couriers — Claim for damage during transit not given

 Arunaachalam Natarajan on Jun 14, 2017
I have couriered a mobile display on 31.03.2017 through the professional courier palavakkam and i was insisted to ship the item through their premium service for damage less shipment and so i did courier it with no:pro5119817 and when it was delivered it was damaged and when i informed the area manager about it, he said me give a complaint letter with the photo copie of the receipt and damaged product and so i did it. But then its been more than three months he hasn't taken any action and been saying i have processed it and regional officer manager has to sign it. Note* he treats like a illiterate...
Complaint comments  Read comments Complaint category Other

Professional Courier — Lost money in courier

 francishdias on Jun 10, 2017
I have sent courier from honnavar (Hnr) (Tracking number 186817) on 07/06/2017 to bangalore.in that courier i have sent 5000 rupees and one letter but unfortunately second party has received only the letter and there was no amount found in the courier. So the only suspect is while sending the courier i have applied the glue in honnavar professional office only and handed over and glue was wet only, it was not dried completely.

So requesting professional courier to help me please.

Since it is an very huge and valuable amount for me....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — Courier delivery unprofessional

 JeevanJ on Jun 9, 2017
I have done online shopping and same has been couriered thriugh professional courier, while tracking my shipping status says delivered to customer and signed by self,

Which was not delivered and updated false statement in online. While i enquired with professional courier says delivered to security without my knowledge, how a product can be handed over to third person without my knowledge this shows un professional way of courier handling and name dose t fit for the courier company it's unprofessional courier service...
Complaint comments  Read comments Complaint category Postal & Delivery Services

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Not been informed reg courir after a week of reaching destination
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10 days ago
The Professional Couriers
Article / Parcel not made home delivery - compelled to receive it at centre - only one staff - using filthy language - behaving like a ROWDY
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