The Professional Couriers Customer Care
The Professional Couriers India
Customer satisfaction rating: 1%
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794
COMPLAINTS

The Professional Couriers Customer Care

The Professional Couriers India

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Address
No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
Maharashtra
India - 400705

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2757 4590

Additional info
Regional Offices
Ahmedabad

F-10, New Madhupura Market Near Police Commissioner Office Ahmedabad - 380 004
+91 79 2562 7290, +91 792563 2147, +91 792563 2148

Bangalore
# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross, Malleswaram, Bangalore - 560 055
Customer Care: +91 80 2223 0457, +91 802223 0459, +91 802224 7957
Business Enquiries: +91 80 2356 1528
Mob: +91 98 4442 4905
Fax: +91 80 2346 2272, +91 80 2211 0649

Bhubaneshwar
7-A, Station Square, Kharvel Nagar, Bhubaneshwar - 751 001
Mob: +91 98 5309 0002, +91 75 0499 4446

Bhopal
Plot No.39D, Mangalam Tower, Behind Hotel GK Palace, M.P. Nagar, Zone - II, Bhopal - 462 011
Tel: +91 07 5391 8811, +91 07 5257 5396
Mob: +91 88 8991 5303

Chandigarh
Ground Floor, Coal Depot Complex, Sector 22-C, Chandigarh - 160 001
Tel: +91 17 2502 4560, +91 17 2657 0738
Mob: +91 92 1633 5601

Chennai
#17, Cathedral Garden Road, Nungambakkam, Chennai - 600034
Customer Care: +91 44 6620 2200
Fax: +91 44 6620 2100
General Enquiries/Operations: +91 44 6620 2020
Business Enquiries: +91 44 4555 3200
Fax: +91 44 2855 4241

Cochin South
33/1695D, Vivekananda Road, Vennala, Cochin - 682028
Customer Care: +91 48 4412 7512
Mob: +91 90 2063 2527, +91 90 2063 2525
Operations: +91 48 4235 6824, +91 48 4235 6706
Business Enquiries: +91 93 8862 0043

Cochin North
34/2275A, Cherukomarath Road, Mamangalam, Palarivattom, Cochin - 682 025
Customer Care: +91 48 4253 5125, +91 48 4253 5126
Mob: +91 93 8862 0029
Operations: +91 48 4239 3124, +91 48 4239 0899, +91 48 4239 0669
Business Enquiries: +91 93 8862 0039

Gauwhati
Lehajan Lane, Opp Preronaa's Volvo Point, Opp Hotel East India, Ulubari, Gauwahati - 781 007
Tel: +91 82 5484 0077

Gurgaon
Mata Road, Near Utsav Garden Gurgaon - 122 001
Tel: +91 12 4646 5203, +91 12 4646 5204, +91 12 4646 5205

Hyderabad
501, 5Th Foor Jade Arcade, Opp. Hotel Paradise M.G. Road, Secunderabad - 500 003
Tel: +91 40 2781 3344
Fax: +91 40 2781 3344

Indore
LG Floor, Aditya Enclave, C-1, HIG Square, Near LIG Square, Opp. Andhra Bank
Tel: +91 73 1404 4194, +91 73 1428 6841, +91 73 1428 68442
Mob: +91 88 8999 5765, +91 88 8999 5764

Jaipur
G-1, Roshan Tower, Gopinath Marg,Purohit Ji Ka Bagh, Jaipur - 302 001
Tel: +91 14 1402 0806, +91 14 1402 0807, +91 14 1402 0808, +91 14 1402 0809

Kolkata
5th Floor, RTC House, No:4, Dr. Suresh Sarkar Road, Kolkata - 700 014
+91 33 2284 0059, +91 33 2284 0069, +91 93 3085 8586, +91 93 3107 0059, +91 93 3083 7231

Lucknow
#33, Cantonment Road, M.No. 118/89/2/5 Behind, Bank of Baroda, Near Odeon Cinema, Lucknow - 226 001
+91 52 2305 0380, +91 52 2406 0729, +91 93 0702 3993

Mumbai (Western region)
Western Region, Ground Floor, Diamond Apartments, New Link Road, Oshiwara, Jogeshwari (W), Mumbai - 400 102
Tel: +91 22 2837 2267, +91 22 2837 2274, +91 22 2634 8397, +91 22 2634 8399, +91 22 2639 3331, +91 222639 3332
Fax: +91 22 2634 8402

Mumbai (Central Region)
Bombay (Central Region) 301, Monarch Plaza Plot No.56, 3rd Floor Sector - 11, CBD Belapur, Navi Mumbai - 400 614
Tel: +91 22 2756 2255, +91 22 2756 2256, +91 22 2756 2257, +91 22 2756 6241, +91 22 2756 6243
Fax: +91 22 2757 4590

New Delhi
A-65, Naraina Industrial Area,Opp. PVR Cinema, New Delhi – 110 028
Tel (Inbound): +91 11 4949 0200
Tel (Outbound): +91 11 4572 3333
Fax: +91 11 4572 3344

Patna
#G/13, Chandivyapar Bhawan, Exhibition Road, Patna - 800 001
Tel: +91 61 2250 0585, +91 61 2658 4239
Mob: +91 93 3473 5596, +91 93 8674 4423, +91 97 9814 1132

Raipur
Opp. City Blood Bank, Vivekananda Ashram, 1st Floor, Amapara G.E. Road, Raipur - 492 001
Tel: +91 77 1402 0581
Mob: +91 75 0933 3396

Ranchi
Sen Villa, 445 PP Comound, Opp. Roy Color Lab, Ranchi - 492 001
Tel: +91 65 1657 0815, +91 65 1756 0816
Mob: +91 92 0448 1685

Business Associates - International
Colombo
No. 26B, 2nd Floor, Retreet Road, Colombo, Sri Lanka
Tel: +94 112 727 799, +91 113 443 944, +94 773 158 643

Dhaka
House #9, (Gr Fl), Road # 15, Nikunja - 2, Khilkhet, Dhaka
Tel: +88 028 954 780
Mob: +88 01 782 436 688

Doha
No-226 Post Box # 5539, Opp Cinema Mall - 4, Near Grand Mall, Sanaya Industrial Area, Doha, Qatar
Tel: +974 44 983 444, +974 44 418 848
Mob: +974 74 78 17 17
Hotline: +974 33 22 96 22

Dubai
113, 1st Floor, Al Garhoud Star, Al Garhoud, Off. Airport Road, Dubai - UAE
Tel: +971 4251 7792, +971 4294 6204
Mob: +971 5045 61844
Fax: + 971 4294 6205

Hong Kong
Unit C, 6/F, Fast Industrial Building, 658, Castle Peak Road, Lal Chl Kok, Kowloon, Hong Kong
Hotline: +852 3726 0000
Fax: +852 2745 6077

Kathmandu
Tinkune, Kathmandu, Nepal
Tel: +977 1411 1793, +977 1411 1660

Kuwait
Head Office & Farwaniya
Easa Al Yousifi & Sons Complex, 6th Floor, Best Showroom, Behind Farwaniya Police Station, Farwaniya, Kuwait
+965 2475 8283, +965 2239 8203, +965 9722 8624, +965 9725 1236

Jleeb Branch
Abdul Rahman Complex, Office No 62 & 63, Mezanine Floor, Jleeb Al Shuyoukh, Kuwait
+965 2475 8283, +965 9722 8624, +965 9725 1236, +965 9961 8475

Singapore
No. 15 Veerasamy Road, Singapore - 207323
+65 6291 0900

United States Of America
161-15 Rockaway Blvd, Suite # 107, Jamaica, NY-11434
Tel: +1 718 723 0014, +1 718 723 0015
Fax: +1 718 723 0018

View More Information...

Customer satisfaction rating
1%
Complaints
794
Pending
1
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

The Professional Couriers related photos (114)

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The Professional Couriers Customer Care related pictures (114)

The Professional Couriers Complaints & Reviews

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The Professional Couriers — Courier undelivered and no calls received to verify address

 mounesh badiger on Apr 29, 2017
Courier was supposed to be delivered and was returned without verifying address with me. No phone calls received either.

Forwarding details
Date/time from tpc station activity branch
Apr 6 2017 11:50:40 bengaluru delivered - area : tilak nagar tlk
Apr 6 2017 08:52:00 hosur road - bangalore despatched to hosur road - bangalore - tlk tlk
Apr 5 2017 06:58:45 bengaluru recieved at bengaluru-bangalore - mission road mco
Apr 4 2017 13:35:32 bengaluru incomplete address - area : doddanakundi ddk
Apr 4 2017 11:13:46 bengaluru recieved at bengaluru-doddanakundi...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Wrong address delivery & poor customer care operators response

 arunsrinivasan periyathambi on Apr 29, 2017
You are not india's no : 1 courier service, you are worst service people.
Playing with people carrier, not delivering right courier at right time to right place.

Consignment no:blr75410611
Instead of delivering to kolkata (To address), courier getting delivered to "from" address, do you employ people who knows english.

Moreover : from & to addresses are in printed sheet (Pasted) - that too you people dont understand.

& customer care officer nos in bangalore: 08022230457, 459 not giving required information just disconnecting calls [called...
Complaint comments  Read comments Complaint category Education

The Professional Couriers — Delayed in delivery, poor service

 Diksha@22 on Apr 28, 2017
I have given two parcel to proffesional couriers, but very much dissappointed 1st courier was to banglore and second to nasik but they provided me with the worst service, should never trust on such courier companys where costumer has to run after the delivery services and they do not respond you properly and don't care about costumers.
They did not reply to my cal properly and i called nasik as well as banglore office several times, its been a week and they are not delivering my product.
Plz if this forum can help me then i request plz help me as get me solution out of it....
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Very poor service - pro courier collecting double the money and no service or customer care cell not responding

 AnandaQ8 on Apr 28, 2017
I had booked a Professional PRO courier from CBE to TIRUVALLA Docket no PRO 5193290 on 25th April 2017 and paid Rs.860 for 3.35 Kgs of documents which needs to reach on time where they promised it will be delivered on 26/4/2017 as money back guarantee.

Till now 28th morning it was not reached. To follow on the same I found the following phone nos. 04692607414 where a lady took and kept the phone for 5 mins after which she hung the phone. Spoke to 9313611083 customer care cell where a gentlemen says please call some other number. Tried 9388620029 for more than 5 times no response.
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Material not delivered at correct time

 Niresh Ram on Apr 27, 2017
Hi sir my name is murugesh. My brother in law send one parcel to me on 17-4-2017. My consignment number is 5441212. They informed to them it will delivered 2 to 3 days but still now material not received. Whenever i asked they told me tomorrow it will received. But so many tomorrow crossed but i didn't get the material still now. One of the worst courier in my life....
Complaint comments  Read comments Complaint category Appliances

The Professional Couriers — Not received the package but displaying as delivered

 gs4uall on Apr 27, 2017
Remainder 1: Fwd: Not received the package with ref no Vpl451172972 and Vpl450271379

I have not received the package of the mentioned reference numbers and the status is displaying as delivered. How can the item be shown as delivered when it was not handed to the consignor?

Even I have made several attempts to the concern branch but none of the phone numbers were answered and rejected to answer the call.

Provide the proof of delivery as it was shown as delivered

Even several mails were sent but no response...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Complaint regarding consignment amd13203116

 Sreenivasamk@gmail.com on Apr 26, 2017
Regarding consignment AMD13203116.
I had a very bad experience today on one of the parcel which is addressed to me which I never expected from professional couriers.

My parcel arrived to Infosys office at Mysore. I got sms asking me to collect the parcel with in 6.00PM. I went to collect the parcel almost at the same time and to my surprise professional courier distributor already left the office.

since the parcel was very urgently needed today I called him and requested him to handover to me today itself. that delivery person picked the call after long time...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — Pro premium

 sarath888 on Apr 25, 2017
Professional courier team did not delivery the service as per the expectation set. As per the pro premium delivery, it should be delivered with in one business day and tracking status still shows in transit which is not acceptable

I crosschecked with delivery team that document would be delivered in one business day. Now i have no scope even to track this device. What kind of a support is this. Very Un professional service.

Tracking number: PRO5004468...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — Not received the product

 vinodh rajagopalan on Apr 25, 2017
Hi, my product is still not delivered to me which was already dispatched last month from Gurgaon to Bangalore. My Consignment number is GGN90932157 and if i call Gurgaon customer care there is no proper response on my product. It's been more than a month and still not received yet. Request you to look into this aspect.

My Contact Number: 9448783453...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

The Professional Couriers — Courier not received on time

 Sowmya Udayakumar on Apr 24, 2017
My dad sent me a courier from chennai to bangalore on 20th april 2017 and it reached bangalore-kempapura by 11:23, 21st april 2017. But courier was not delivered. When enquired on 24th april, they gave me a answer saying delivery guy was not available and so courier could not be delivered and hung up the phone. I called back again and asked why did he hung up the phone, don't you know manners, he said mind your tongue and your courier will be delivered only tomorrow and hung up the phone again. Its been 3 working days (Fri, sat and monday) and my courier is still not delivered. If its taking so...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Professional couriers [Resolved]

 Maheesh guru on Apr 21, 2017
My courier is received by the madurai branch and they dont know where is it. Hereafter i didt received my courier till now it almost 21.04.2017. And the courier is very important one to me. I dont know what to do. They are asking me a time to find that.

Consignment details - blr303419124

Date/time from tpc station activity
Apr 19 2017 05:03:36 madurai - received at madurai
Apr 19 2017 05:03:59 madurai hub - bag - despatched to madurai
Apr 19 2017 00:00:00 madurai - recieved at madurai-madurai
Apr 18 2017 21:53:45 hosur road - bangalore bag...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Tapal no. 1032346

 RAJANDRAN R. on Apr 21, 2017
Courier Tapal
Booked by
B.Bhanumathi, 31, SRS Building, Mount Pleasant Circle at Coonoor
to
R.Rajendran, M1, Martham Empire Apartment, 88, Bharathi Park 2nd Road, CBE-43, Ph No. 9677783716

last week.

What is the position?

By R.Rajendran,
M-1, Marutham Empire Apartment,
88, Bharathi Park Road No.2,
Opp. Municipal Overhead Water Tank,
Saibaba Colony,
COIMBATORE - 641 043.
Mob. 9677783716...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Sending back courier to local HQ

 Karthigayan Parthasarathy on Apr 20, 2017
Sir, On monday i sent one courier to sethumadai coimbatore with no.MAA540644025. your agent at sethumadai made a call to the addressee and directed him to collect the same from aanaimalai at 7 km distance. The address is very near to your branch but courier sent back to 7 km and a sr citizen 65 years old is ill treated. I paid rs.90 for this worst service. I will send my couriers hereafter through DTDC hereafter since prof.courier is slowly closing its branches due to infamous service....
Complaint comments  Read comments [3]Complaint category Other

The Professional Couriers — My awb:vpl 512364570

 prakashbajaj123 on Apr 20, 2017
This the 2nd document sent in the name of Lalit budiya -sirohi road via Abu Road.
1st c/ment returned after about 10-12 days without any conversation with c/nor or c/nee for any better address or address untraceable when both the phone no.s were given. Total money-time all wasted.
Now 2nd c/ment again sent on 17th Apr.
Till now i.e.on 20th Apr. At 19.00hrs. Not received. If I hv posted this letter i would hv got this on the 5th day .No proper take &trace of doc., no follow-up, at least tell me where is this doc. so that i could do self collection of this doc. after 25th April...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — Non delivery of letter after a lapse of 8 days

 Raju Vedam on Apr 20, 2017
Sir
I am to inform that on 12.4.17 a letter was sent from thavalakuppam pondicherry code no pin 7995639.. It was sent to canara bank manger trichy. Till date it was not delivered.in pondy for the last two days despite our complaint the letter was not traced out. For trichy just 200 k. M if your company takes 7 days it will damage your company name ok take action
Another courier sent from andaman vide no ixz505368 to cuddalore sent on 17.4.17 till time does not delivered....
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Wrong delivery

 Chandu424 on Apr 20, 2017
I sent a courier in our profesional couriers on 11-04-2017 from our branch which is located at bhavanarayana street, i town, vijayawada to vishakapatnam. But on tracking the courier it is in tadepalligudem, still it is not received by my friend. He thought that i didn't send the document. You are one of the best courier services in city, but mistake took place and i submitted a complaint in your your website it's not working and shows server's problem message which is enclosed below.

Please try to delivery that document in the correct consignor address asap.

Courier...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Professional courier - unprofessional and worst courier service ever seen - blr 640152876

 Maproent on Apr 19, 2017
After repeated attempts to contact and inquire about the status of my product there is no answer. The courier was placed on 13th of april 2017, it's been 6 days and courier has not reached the destination. Such an irresponsible service ever seen without any proper sla. If you do not take action or return my product, i will make sure to drag you to consumer court very soon. You must be aware of hefty compensation that you would end up paying for such careless act.

Prashanth
9740367656...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Courier Charge from bangalore to kolar

 Rakshith TR on Apr 19, 2017
Hi,

I have booked for logistic of one small parcel from Bangalore to Kolar. The courier service provider has charged me 60 rs, whereas another service provider has charged only 40.
This person is charging more than others.
Kindly resolve the issue faced by me
Find the attached docket for further clarification.
Kindly refund the excess charge made by him.

Regards,
Rakshith TR
8147276706....
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Premium courier is not received in time

 guna121 on Apr 18, 2017
Courier is placed for transfer from Bangalore to venkatagiri, nelloredt. through premium pro courier service. it breached its delivery time limit . still not yet reached. line manager and courier manager is stating that the courier is at chennnai (moved from bangalore to hyderabad and from hyderabad to chennai) it may take one more day.

customer care person said for availing the cash back i need to go to bangalore and i need to show the receipt.

details are in photo which is uploaded....
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — Sweet from Halwakadai.com

 madhusram on Apr 17, 2017
I ordered the sweet from Halwakadai.com on april 12th. It was dispatched on april 13th and i was told that i would receive it in Pune on 17th april. Today when i called the professional couriers pune branch they were very lethargic and carelessly replied saying that there is no delivery guy hence you will receive it tomorrow! Their way of speaking was so uninterested and their tone was like why did this person even call. Hinjewadi branch in Pune. Extremely bad service....
Complaint comments  Read comments Complaint category Food

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