The Professional Couriers Customer Care
The Professional Couriers India
Customer satisfaction rating: 2%
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COMPLAINTS

The Professional Couriers Customer Care

The Professional Couriers India

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Address
No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
Maharashtra
India - 400705

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
172
down
100

Fax:
Fax:
+91 22 2757 4590  

Additional info
Regional Offices
Ahmedabad

F-10, New Madhupura Market Near Police Commissioner Office Ahmedabad - 380 004
+91 79 2562 7290, +91 792563 2147, +91 792563 2148

Bangalore
# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross, Malleswaram, Bangalore - 560 055
Customer Care: +91 80 2223 0457, +91 802223 0459, +91 802224 7957
Business Enquiries: +91 80 2356 1528
Mob: +91 98 4442 4905
Fax: +91 80 2346 2272, +91 80 2211 0649

Bhubaneshwar
7-A, Station Square, Kharvel Nagar, Bhubaneshwar - 751 001
Mob: +91 98 5309 0002, +91 75 0499 4446

Bhopal
Plot No.39D, Mangalam Tower, Behind Hotel GK Palace, M.P. Nagar, Zone - II, Bhopal - 462 011
Tel: +91 07 5391 8811, +91 07 5257 5396
Mob: +91 88 8991 5303

Chandigarh
Ground Floor, Coal Depot Complex, Sector 22-C, Chandigarh - 160 001
Tel: +91 17 2502 4560, +91 17 2657 0738
Mob: +91 92 1633 5601

Chennai
#17, Cathedral Garden Road, Nungambakkam, Chennai - 600034
Customer Care: +91 44 6620 2200
Fax: +91 44 6620 2100
General Enquiries/Operations: +91 44 6620 2020
Business Enquiries: +91 44 4555 3200
Fax: +91 44 2855 4241

Cochin South
33/1695D, Vivekananda Road, Vennala, Cochin - 682028
Customer Care: +91 48 4412 7512
Mob: +91 90 2063 2527, +91 90 2063 2525
Operations: +91 48 4235 6824, +91 48 4235 6706
Business Enquiries: +91 93 8862 0043

Cochin North
34/2275A, Cherukomarath Road, Mamangalam, Palarivattom, Cochin - 682 025
Customer Care: +91 48 4253 5125, +91 48 4253 5126
Mob: +91 93 8862 0029
Operations: +91 48 4239 3124, +91 48 4239 0899, +91 48 4239 0669
Business Enquiries: +91 93 8862 0039

Gauwhati
Lehajan Lane, Opp Preronaa's Volvo Point, Opp Hotel East India, Ulubari, Gauwahati - 781 007
Tel: +91 82 5484 0077

Gurgaon
Mata Road, Near Utsav Garden Gurgaon - 122 001
Tel: +91 12 4646 5203, +91 12 4646 5204, +91 12 4646 5205

Hyderabad
501, 5Th Foor Jade Arcade, Opp. Hotel Paradise M.G. Road, Secunderabad - 500 003
Tel: +91 40 2781 3344
Fax: +91 40 2781 3344

Indore
LG Floor, Aditya Enclave, C-1, HIG Square, Near LIG Square, Opp. Andhra Bank
Tel: +91 73 1404 4194, +91 73 1428 6841, +91 73 1428 68442
Mob: +91 88 8999 5765, +91 88 8999 5764

Jaipur
G-1, Roshan Tower, Gopinath Marg,Purohit Ji Ka Bagh, Jaipur - 302 001
Tel: +91 14 1402 0806, +91 14 1402 0807, +91 14 1402 0808, +91 14 1402 0809

Kolkata
5th Floor, RTC House, No:4, Dr. Suresh Sarkar Road, Kolkata - 700 014
+91 33 2284 0059, +91 33 2284 0069, +91 93 3085 8586, +91 93 3107 0059, +91 93 3083 7231

Lucknow
#33, Cantonment Road, M.No. 118/89/2/5 Behind, Bank of Baroda, Near Odeon Cinema, Lucknow - 226 001
+91 52 2305 0380, +91 52 2406 0729, +91 93 0702 3993

Mumbai (Western region)
Western Region, Ground Floor, Diamond Apartments, New Link Road, Oshiwara, Jogeshwari (W), Mumbai - 400 102
Tel: +91 22 2837 2267, +91 22 2837 2274, +91 22 2634 8397, +91 22 2634 8399, +91 22 2639 3331, +91 222639 3332
Fax: +91 22 2634 8402

Mumbai (Central Region)
Bombay (Central Region) 301, Monarch Plaza Plot No.56, 3rd Floor Sector - 11, CBD Belapur, Navi Mumbai - 400 614
Tel: +91 22 2756 2255, +91 22 2756 2256, +91 22 2756 2257, +91 22 2756 6241, +91 22 2756 6243
Fax: +91 22 2757 4590

New Delhi
A-65, Naraina Industrial Area,Opp. PVR Cinema, New Delhi – 110 028
Tel (Inbound): +91 11 4949 0200
Tel (Outbound): +91 11 4572 3333
Fax: +91 11 4572 3344

Patna
#G/13, Chandivyapar Bhawan, Exhibition Road, Patna - 800 001
Tel: +91 61 2250 0585, +91 61 2658 4239
Mob: +91 93 3473 5596, +91 93 8674 4423, +91 97 9814 1132

Raipur
Opp. City Blood Bank, Vivekananda Ashram, 1st Floor, Amapara G.E. Road, Raipur - 492 001
Tel: +91 77 1402 0581
Mob: +91 75 0933 3396

Ranchi
Sen Villa, 445 PP Comound, Opp. Roy Color Lab, Ranchi - 492 001
Tel: +91 65 1657 0815, +91 65 1756 0816
Mob: +91 92 0448 1685

Business Associates - International
Colombo
No. 26B, 2nd Floor, Retreet Road, Colombo, Sri Lanka
Tel: +94 112 727 799, +91 113 443 944, +94 773 158 643

Dhaka
House #9, (Gr Fl), Road # 15, Nikunja - 2, Khilkhet, Dhaka
Tel: +88 028 954 780
Mob: +88 01 782 436 688

Doha
No-226 Post Box # 5539, Opp Cinema Mall - 4, Near Grand Mall, Sanaya Industrial Area, Doha, Qatar
Tel: +974 44 983 444, +974 44 418 848
Mob: +974 74 78 17 17
Hotline: +974 33 22 96 22

Dubai
113, 1st Floor, Al Garhoud Star, Al Garhoud, Off. Airport Road, Dubai - UAE
Tel: +971 4251 7792, +971 4294 6204
Mob: +971 5045 61844
Fax: + 971 4294 6205

Hong Kong
Unit C, 6/F, Fast Industrial Building, 658, Castle Peak Road, Lal Chl Kok, Kowloon, Hong Kong
Hotline: +852 3726 0000
Fax: +852 2745 6077

Kathmandu
Tinkune, Kathmandu, Nepal
Tel: +977 1411 1793, +977 1411 1660

Kuwait
Head Office & Farwaniya
Easa Al Yousifi & Sons Complex, 6th Floor, Best Showroom, Behind Farwaniya Police Station, Farwaniya, Kuwait
+965 2475 8283, +965 2239 8203, +965 9722 8624, +965 9725 1236

Jleeb Branch
Abdul Rahman Complex, Office No 62 & 63, Mezanine Floor, Jleeb Al Shuyoukh, Kuwait
+965 2475 8283, +965 9722 8624, +965 9725 1236, +965 9961 8475

Singapore
No. 15 Veerasamy Road, Singapore - 207323
+65 6291 0900

United States Of America
161-15 Rockaway Blvd, Suite # 107, Jamaica, NY-11434
Tel: +1 718 723 0014, +1 718 723 0015
Fax: +1 718 723 0018

View More Information...

Customer satisfaction rating
2%
Complaints
992
Pending
0
Resolved
17
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

The Professional Couriers related photos (170)

The Professional Couriers Complaints & Reviews

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The Professional Couriers — delivery @doorstep

 Beena Kurian on Jan 23, 2018
Proffessional courrier delivery is not at all proffessional. I missed my courier twice. They donot even call to us if they are unable to deliver it. And the delivery boy says 'company doesnot pay our phone bills!". Pathetic service.

More than when we call them they say, you have to be there whenever we come!

This happens only when we have personal couriers. Else they are very normal in delivery....
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — still not received courier

 Bharath Naidu on Jan 22, 2018
Dear sir/madam,
Still receiver not receive the courier we send on 19/01/2018 number is 328100 only one day delivery but more than 2 days still he is not received i told is very important and urgent but still done branch srinivasapura.

Thanks & regards
Bharath kumar ps
Branch in charge
Muthoot fincorp ltd
Srinivasapura....
Complaint comments  Read comments Complaint category Business & Finances

The Professional Couriers — courier not reached

 Shravya K on Jan 20, 2018
I have sent a courier from nandyal, ap with pod no ndl55312 on 20-dec-2017to thrissur, kerala, but till now it didn't reach destiny... I have been complaining since 3weeks through mails, phones and at booking station also but till now noperfect response from your service, plz check whereabouts of the courier... Ro, ho no one is responding, even tracking also not updated from the 22-dec-2017...
Complaint comments  Read comments Complaint category Online Shopping

The Professional Couriers — products not delivered

 Abilash.b on Jan 14, 2018
Adhaar card was couriered from buvaneswari trading shevapet salem.
To: divya, 34, uchimalai amman kovil street, arumuganeri, tuticorin, ph no - [protected]
Courier reference no : slm[protected]
Courier name : professional courier

Issue : first they the have delivered the courier to the above mentioned address later they said they will check and get back to us but no response from them. Courier people had strike on that particular day so they were delivering with some other people... Pls have issue fixed asap....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — parcel sent to me from horanadu

 Ramakrishnasetty Shashidhara on Jan 13, 2018
Sir, horaanadu malige sent me a parcel on 10th jan, till 13 jan i did not received parcel nor any message, then i spoke to [protected]/01, they give another no [protected] and [protected] i contacted the no but there is no answer, again i contacted them they say keep on ring is this the way you work for taking the money and asking us to contact the phone no go on giving by you. I am regular customer but never happend like this what i should do pls answer me quickly.
Thanks....
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — parcel not delivered & return back

 shantarampc on Jan 11, 2018
Dear team,

I have not receive envelop which was send by casa unico (May be) & it was returned back instead of deliver. Your representative call me but i was out of town.
The reason given is address not found but other courier also deliver parcel but your team does not found.
I am surprised by answer given by your person who seating in the office.

This is second time so take action.

Immediately find out solution & reply me.

Regards
Shantaram
[protected]...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — opened and take out the things. items are less when it reaches us.

 Tibin Mathew on Jan 10, 2018
When we received the package it's perfect but on the way it's opened and take out the things . And it was sealed perfectly from outside . Shameless activity from such a good courier service. How people will trust you people anymore? Can't send even a courier with trust. Very bad. I'll surely tell to everyone I know coz such a bad behaviour from a company like this . If you have an option to send pics with the complaint I'll send pics of the package....
Complaint comments  Read comments Complaint category Unauthorized charges

The Professional Couriers — items missing/theft from parcel sent through professional couriers

 sharath shanker on Jan 5, 2018
Dear sir/madam,

This is in reference to "missing items/ theft" that has occurred with a parcel that was send from thiruvanathapuram to hyderabad through professional courier.

Following are the details of the parcel that we had sent:

Consignment no - tvm10310987

From address -
Mathew kc,
Kanjooparampil house, tc 3/2119, pattom, lic lane - l118a
Thiruvananthapuram, kerala.

Address of professional courier office at which the parcel was handed-over
Tc 3/2616, marapalam road, pattom, thiruvananthapuram-695004
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — delay in service and arguments on phone

 Kasif Shameem on Jan 2, 2018
I must say 'the professional courier' is one of the worst courier
Service seen ever. Their employees are highly uneducated and manner-less.
I had sent my courier (Number : blr[protected] from bangalore to haridwar on urgent
Basis for banking work (Paid :90 rs for fast service, instead of regular service of 40rs).
From bangalore it has reached haridwar on time but last 4 days its
With haridwar staff. On calling, they say courier guy is on leave. Courier cant be
Delivered and on further request they start arguing. The address mentioned
On website...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — non delivery of consignment by professional courier

 pvspraju on Dec 28, 2017
Consignment (Documents) booked from samalkot (Andhra pradesh) to hyderabad on 24.11.17. Doc. No. Slo62579

Documents are of very important in nature. So far not delivered.
No response from hyderabad branch or h. O (Mumbai).

They have no system and control over the services and franchises.
They should be barred from providing courier service by filing pil.

P. V. S. Prabhakar raju
Mob: [protected]...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — damaged and not delivered

 kabi. babu on Dec 26, 2017
I send a photo frame on 20/12/17, they didn't delivered yet and they didn't called yet. Today(26/12/17) I had called, he said the thing u couriered was broken it also returned.this is worst courier service i have seen ever.
The manager said glass particle are not accepted, then why did u accept to send my courier.i clearly mentioned it's a glass particle handle with care....
Complaint comments  Read comments Complaint category Law & Civil Rights

The Professional Couriers — non delivery of goods - maa544536669

 Pradeepsp P on Dec 21, 2017
I have despatched a courier box from Chennai (Tamilnadu) to Amaravila (Neyyatinkara - Kerala) on 18th December 2017 but still the package is not delivered.
When contacted i've been told that we need to go directly to collect the package as the distance is 3km from the agency to the final delivery place.
I need to know the reason why is it not delivered to house directly, this is not the first case, earlier also this has happened, i think the service agency at Neyyatinkara is very well aware that if they hold the package for 2 days the consignment will be collected by the client directly...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — missing courier in professional courier service

 Pateliyas on Dec 21, 2017
This is to complain that my courier number nad248439 hasn't reached the destination. I booked it on 16th december and it is today it is 21st december. I have called the local office where i booked it and they are not able to help. They keep telling me wait. I have filed online complaint to professional courier and sent email, but no reply and no way to know what is happening. This is totally unprofessional of this courier. When can i hear from them and get my thing sorted out?...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

The Professional Couriers — misbehavior to necessary action to delivary boy shri rajendra shukla mob.no.74772115419 rewa mp.

 V.C.Shrivastava on Dec 19, 2017
Dt 5.12.17 ko fortune tikiya diswashr Amazon se book kiya that order no.[protected]-7635509 jo professional Courier Rewa me ticket no.DEL[protected] se aaya hi dt.14.12.17 ko professional Courier boy shri Rajendra shukla Rewa ne 3.0pm pr mere mob.[protected] pr phone kiye aap aa kr apna parsal le lijiye me sanjeevni me hu me us samay tour pr tha mine kha ki aap jakr gar me de dve isi pr shukla dwara ma ki gali phon pr de kr phone Kat dia gaya tatha mera parsal bhee nahi pahuchya gaya me unke khilaf kadha se kadha action chahata hu. From vishwas Chandra shrivastava rewa mp mob.no.[protected], [protected]....
Complaint comments  Read comments [1]Complaint category Other

The Professional Couriers — courier charges for express delivery and not delivered on time

 Heena Bangera on Dec 18, 2017
I had sent three courier on december 14, 2017, 2 to kumta and 1 to honavvar, from their link road, malad (W) center. Consignment no. Is as follows pro6118232/pro6118233/pro6118234. Since i requested express delivery i was charged rs. 212/- per courier and was informed delivery will be made within 48 hrs however till today courier are not delivered at designated address. Moreover receiver at kumta address got a call to collect the courier from professional courier's center in kumta as it cannot be delivered. Courier sent to honnavar is still showing in transit.

If it was not possible...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — product not delivered and no response upon repeated query

 Roopashree Cr on Dec 18, 2017
This is regarding a courier (Tracking number maa[protected], sent on 28oct2017. On website it says it was sent back to head office on mission road. But upon repeated query, no action taken and staff giving lay reasons like delivery boy on leave, the one who registered complaint has gone out. When tried escalation, they say manager was nt available on call. Till date no whereabouts about the parcel. Each time i call them, they take delivery address, phone number details n say they would get back by that evening, but no response. When i call next day, it would be the same lady answering the call n...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — mishandling of pan cards

 mrnkashyap on Dec 16, 2017
The courier service is not delivering pan cards at the residence. They are being dropped in the general mailbox without ensuring any recipient acknowledgement. I raised a complaint at their office and the excuse provided is that there are too many packages to deliver and so it is impossible to deliver at each house/apartment individually. Not only is this highly unprofessional but also a serious offense as it involves handing of sensitive data.

I first received an sms stating that my pan card would be delivered on or before 12dec14. Using the tracking number on the website yielded...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — delivery delay

 Raghuveerg on Dec 15, 2017
I have been following up on a consignment since a week. It reached hyderabad balanagar branch on 9th dec and today is 15th dec. I'm chasing through all possible ways but there's no heck of a response. To my surprise, even, customer care numbers are also going unanswered. Once fellow luckily answered and told me that it would get delivered on tuesday the 12th dec, 2017 but no luck. Also, someone from customer care responded through a mail that the delivery is delayed due to c/n/l (Address not located). Wow, what a big surprise is this! No one even bothered to call me at least even after writing so...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

The Professional Couriers — non delivery of consignment even after a month - refmys21563599 dt 17/11/2017

 Prosai on Dec 14, 2017
Consignment (Containing a document) ref mys21563599 booked on 17/11/2017 by scarlet yamaha, mysore to me - k r sai kumar, villa 32, pavani harmony, bandlaguda jagir, hyderabad 500086 is yet to be delivered. From tracking i gather that the consignment has been returned to mysore, but not to consignor either. I, the consignee was never contacted on phone or at the delivery address and simply returned. This is not the first time this ill reputed courier has done. They need to be brought to books and asked to compensate.
My mobile number is [protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

The Professional Couriers — negligence of manager and distributor at professional courier, thrissur

 pksmkd on Dec 12, 2017
Sir, iam prof. Shamsudheen residing at chelakkottukara, thrissur. A cover containing aadhar card sent from mannarkad, palakkad dt. On saturday (Booking no:pgt.17279463, reached here at thrissur office fathima arcade (Ph no:[protected]) on monday, 11/12/2017. On the very same day twice i contacted the office but to hear that the concerned boy is on leave. Then on tuesday, 12/12/2017 i contacted thrissur office and came to know that it is the duty of ollur office to distribute all articles to chelakkottukara area. Then i contacted ollur office but the manager there told me that the letter addressed...
Complaint comments  Read comments Complaint category Education

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