The Professional Couriers Customer Care
The Professional Couriers India
Customer satisfaction rating: 1%
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752
COMPLAINTS

The Professional Couriers Customer Care

The Professional Couriers India

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Address
No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
Maharashtra
India - 400705

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2757 4590

Additional info
Regional Offices
Ahmedabad

F-10, New Madhupura Market Near Police Commissioner Office Ahmedabad - 380 004
+91 79 2562 7290, +91 792563 2147, +91 792563 2148

Bangalore
# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross, Malleswaram, Bangalore - 560 055
Customer Care: +91 80 2223 0457, +91 802223 0459, +91 802224 7957
Business Enquiries: +91 80 2356 1528
Mob: +91 98 4442 4905
Fax: +91 80 2346 2272, +91 80 2211 0649

Bhubaneshwar
7-A, Station Square, Kharvel Nagar, Bhubaneshwar - 751 001
Mob: +91 98 5309 0002, +91 75 0499 4446

Bhopal
Plot No.39D, Mangalam Tower, Behind Hotel GK Palace, M.P. Nagar, Zone - II, Bhopal - 462 011
Tel: +91 07 5391 8811, +91 07 5257 5396
Mob: +91 88 8991 5303

Chandigarh
Ground Floor, Coal Depot Complex, Sector 22-C, Chandigarh - 160 001
Tel: +91 17 2502 4560, +91 17 2657 0738
Mob: +91 92 1633 5601

Chennai
#17, Cathedral Garden Road, Nungambakkam, Chennai - 600034
Customer Care: +91 44 6620 2200
Fax: +91 44 6620 2100
General Enquiries/Operations: +91 44 6620 2020
Business Enquiries: +91 44 4555 3200
Fax: +91 44 2855 4241

Cochin South
33/1695D, Vivekananda Road, Vennala, Cochin - 682028
Customer Care: +91 48 4412 7512
Mob: +91 90 2063 2527, +91 90 2063 2525
Operations: +91 48 4235 6824, +91 48 4235 6706
Business Enquiries: +91 93 8862 0043

Cochin North
34/2275A, Cherukomarath Road, Mamangalam, Palarivattom, Cochin - 682 025
Customer Care: +91 48 4253 5125, +91 48 4253 5126
Mob: +91 93 8862 0029
Operations: +91 48 4239 3124, +91 48 4239 0899, +91 48 4239 0669
Business Enquiries: +91 93 8862 0039

Gauwhati
Lehajan Lane, Opp Preronaa's Volvo Point, Opp Hotel East India, Ulubari, Gauwahati - 781 007
Tel: +91 82 5484 0077

Gurgaon
Mata Road, Near Utsav Garden Gurgaon - 122 001
Tel: +91 12 4646 5203, +91 12 4646 5204, +91 12 4646 5205

Hyderabad
501, 5Th Foor Jade Arcade, Opp. Hotel Paradise M.G. Road, Secunderabad - 500 003
Tel: +91 40 2781 3344
Fax: +91 40 2781 3344

Indore
LG Floor, Aditya Enclave, C-1, HIG Square, Near LIG Square, Opp. Andhra Bank
Tel: +91 73 1404 4194, +91 73 1428 6841, +91 73 1428 68442
Mob: +91 88 8999 5765, +91 88 8999 5764

Jaipur
G-1, Roshan Tower, Gopinath Marg,Purohit Ji Ka Bagh, Jaipur - 302 001
Tel: +91 14 1402 0806, +91 14 1402 0807, +91 14 1402 0808, +91 14 1402 0809

Kolkata
5th Floor, RTC House, No:4, Dr. Suresh Sarkar Road, Kolkata - 700 014
+91 33 2284 0059, +91 33 2284 0069, +91 93 3085 8586, +91 93 3107 0059, +91 93 3083 7231

Lucknow
#33, Cantonment Road, M.No. 118/89/2/5 Behind, Bank of Baroda, Near Odeon Cinema, Lucknow - 226 001
+91 52 2305 0380, +91 52 2406 0729, +91 93 0702 3993

Mumbai (Western region)
Western Region, Ground Floor, Diamond Apartments, New Link Road, Oshiwara, Jogeshwari (W), Mumbai - 400 102
Tel: +91 22 2837 2267, +91 22 2837 2274, +91 22 2634 8397, +91 22 2634 8399, +91 22 2639 3331, +91 222639 3332
Fax: +91 22 2634 8402

Mumbai (Central Region)
Bombay (Central Region) 301, Monarch Plaza Plot No.56, 3rd Floor Sector - 11, CBD Belapur, Navi Mumbai - 400 614
Tel: +91 22 2756 2255, +91 22 2756 2256, +91 22 2756 2257, +91 22 2756 6241, +91 22 2756 6243
Fax: +91 22 2757 4590

New Delhi
A-65, Naraina Industrial Area,Opp. PVR Cinema, New Delhi – 110 028
Tel (Inbound): +91 11 4949 0200
Tel (Outbound): +91 11 4572 3333
Fax: +91 11 4572 3344

Patna
#G/13, Chandivyapar Bhawan, Exhibition Road, Patna - 800 001
Tel: +91 61 2250 0585, +91 61 2658 4239
Mob: +91 93 3473 5596, +91 93 8674 4423, +91 97 9814 1132

Raipur
Opp. City Blood Bank, Vivekananda Ashram, 1st Floor, Amapara G.E. Road, Raipur - 492 001
Tel: +91 77 1402 0581
Mob: +91 75 0933 3396

Ranchi
Sen Villa, 445 PP Comound, Opp. Roy Color Lab, Ranchi - 492 001
Tel: +91 65 1657 0815, +91 65 1756 0816
Mob: +91 92 0448 1685

Business Associates - International
Colombo
No. 26B, 2nd Floor, Retreet Road, Colombo, Sri Lanka
Tel: +94 112 727 799, +91 113 443 944, +94 773 158 643

Dhaka
House #9, (Gr Fl), Road # 15, Nikunja - 2, Khilkhet, Dhaka
Tel: +88 028 954 780
Mob: +88 01 782 436 688

Doha
No-226 Post Box # 5539, Opp Cinema Mall - 4, Near Grand Mall, Sanaya Industrial Area, Doha, Qatar
Tel: +974 44 983 444, +974 44 418 848
Mob: +974 74 78 17 17
Hotline: +974 33 22 96 22

Dubai
113, 1st Floor, Al Garhoud Star, Al Garhoud, Off. Airport Road, Dubai - UAE
Tel: +971 4251 7792, +971 4294 6204
Mob: +971 5045 61844
Fax: + 971 4294 6205

Hong Kong
Unit C, 6/F, Fast Industrial Building, 658, Castle Peak Road, Lal Chl Kok, Kowloon, Hong Kong
Hotline: +852 3726 0000
Fax: +852 2745 6077

Kathmandu
Tinkune, Kathmandu, Nepal
Tel: +977 1411 1793, +977 1411 1660

Kuwait
Head Office & Farwaniya
Easa Al Yousifi & Sons Complex, 6th Floor, Best Showroom, Behind Farwaniya Police Station, Farwaniya, Kuwait
+965 2475 8283, +965 2239 8203, +965 9722 8624, +965 9725 1236

Jleeb Branch
Abdul Rahman Complex, Office No 62 & 63, Mezanine Floor, Jleeb Al Shuyoukh, Kuwait
+965 2475 8283, +965 9722 8624, +965 9725 1236, +965 9961 8475

Singapore
No. 15 Veerasamy Road, Singapore - 207323
+65 6291 0900

United States Of America
161-15 Rockaway Blvd, Suite # 107, Jamaica, NY-11434
Tel: +1 718 723 0014, +1 718 723 0015
Fax: +1 718 723 0018

View More Information...

Customer satisfaction rating
1%
Complaints
752
Pending
1
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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The Professional Couriers Complaints & Reviews

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The Professional Couriers — After Waiting 7 days Courier return to source station without informing (RDR500004606 )

 keshav13 on Feb 28, 2017
I booked a parcel on 21.02.2017 from Rudrapur to Sivasagar, Assam. it reached to Delhi on 22.02.2017 and after that it shows on tracking site continuously that dispatched to Guwahati till 28.02.2017, After waiting for 7 days, now your tracking site showing my Consignment(RDR500004606 ) is return back to origin city(i.e. Rudrapur).
What kind of service you are providing to customer? You keep consignment with you for 7 days and after that without informing the cause to customer you return it to source station.
I called a number of times to your delhi office contact no. (011- 45723344,...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — I did not received my urgent parcel

 Johnson J Joseph on Feb 28, 2017
Dear Sir,

Sub: CGL -2875205

My friend booked a small parcel from to Elappara 20/02/2017 on still todate, we did not get the urgent parcel. We are always deal with Professional courier . Today i asked about the parcel one lady took the phone and spoke very harshly an d told we have to go to Kattapana and collect the material.so kin dly do the needful.
Regards
G.Ravi, Pasuparai...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Non- delivery & Miss behavior of Courier Agent.

 adv.syammohan on Feb 25, 2017
On 15.02.2017 one medical materials send from KCK dental to my Clinic Crystal Dental care at Vavvakkavu, Karunagappaly, Kollam, Kerala ( 0476-2640518, 00917 7510977458 M ) which was delivered to Vavvakkavu Professional courier agent Mr. Manoharan( 0476-2642955) on 16.02.2017. But unfortunately it is not delivered to my Clinic so far. Today on 25.02.
2017 at 4.30 pm Representatives of KCK dental came to my clinic and they inquired about this to aforesaid manoharan. His attitude was very arrogant and he refused to give that dental materials to the KCK Representatives. More over he abuse to...
Complaint comments  Read comments [1]Complaint category Dental Services

The Professional Couriers — The delivery timing and lack of communication

 Khushboo Saraf on Feb 24, 2017
Sir/ Madam,
My parcel tracking id IDR535011640 is suppose to be delivered on 23rd february 2017 and the resson for delay is incomprehensible to me. The parcel is coming from Indore, M.P. to Tiruchirappallli, Tamil Nadu. Firstly, the Karumandapam office of Professional couriers gave me a delivery boy's number to contact him for the said delivery and the boy said that he will deliver it today first thing in the morning which he failed to do and then i called him again to which the reply came that the parcel will be delivered in half an hour which also didn't happen. Now I contacted the office...
Complaint comments  Read comments Complaint category Products & Services

The Professional Couriers — Consignment No.: KDI762579 (Professional Courier) LOST!- reg.

 Mahindran Valliyappan on Feb 20, 2017
I am distressed to hear irresponsible absolute nonsense answer from Professional Courier that my consignment KDI762579 has been lost!!

I have been waiting since Feb 13th and they said today (Feb 20th) at 8 pm that its lost!

Also I dialed more than 20 times today. No response even from the branch manger.
This is ridiculous.
I am awaiting for a solution for this.
Please......
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Courier packet not delivered

 kmshetty1 on Feb 20, 2017
VPL511433684 packet booked from Saitech inc Mira road mumbai not yet delivered. On my earlier complaint you have promised that courier packets will not be accepted and you will inform all your pickup points. Now i have no other way except to move consumer court and claim damages.

Regards

Mrs Vinoda M Shetty
Prop: Sujal Industries,
4-10(7), Perla Hosagudda,
Kannur post,
Mangalore-575007
9448010780...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — Delayed delivery- un-reliable service

 Aditya Pitre on Feb 18, 2017
The consignment was shipped from Bellary to Pune on 14 February 2016. I am yet to get the delivery till today (18-Feb-2016). I called the Pune (Bavdhan) office and was told that that it is out for delivery in the morning. I tried to reach the delivery personnel and told him to deliver it ASAP. He said he would do it in an hour at around 2PM. I tried calling him multiple times but he kept telling he would deliver. Last time when I called he lied saying he does not have the parcel. Then when I said it was confirmed by Bavdhan office that its out for delivery he said yes it is with me.
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Req regard service providing by your company

 Namoju Kanakachary on Feb 15, 2017
Sir l am from Warangal
Sir plz enhance the service of your company or else plz donot accept the parcels or letters from individuals or other organisations or banks where ur distribution or delivery region is not there

Please check and accept the customers letters or paracels where ur service is available

Please don't make customers to come to ur branches to collect the parcels
Please take necessary action on this complaint...
Complaint comments  Read comments Complaint category Banks

The Professional Couriers — Not deliverd in proper location

 Ana Chipmuk on Feb 14, 2017
I reaceived my salary settlement from my company by courier but the person who taking incharge for distribute the things not giving to my home address instead of he gave some shop and ask me to collect from there. Im new to the town and i request him to gve to my adresa but he ignores and spoke harshly and put the phone.this is unacceptable and need to look in this isue to rectify in future...
Complaint comments  Read comments [1]Complaint category Business & Finances

The Professional Couriers — Product not delivered, Notice before legal proceedings

 rajeeshmprk on Feb 14, 2017
From

Rejish.M.P.,
U.D.Clerk,
Munsiff- Magistrate Court,
Pattambi, Palakkad Dist. 679303 Pin,
Mob: 9895992340. rajeeshmprk@gmail.com
To

The Manager,
Shop Clues Pvt. Ltd.

Sir,

Sub:- Oneline shopping- Panasonic Eluga A2, Product not delivered. Order ID 107620866 Book my packet Tracking No : 97767011.

I booked a moblile (Panasonic Eluga A2) on 12-1-17 through Shop Clue website and paid an amount of Rs.7499/- from my Mpesa wallet. As per the sale agreement and terms and...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — Not communicating my parcel return for 8 days.

 Muthusamy_samy on Feb 10, 2017
There is no single communication about my parcel return . I havesent parcel to mumbai from tiruvallur main branch on 4.1.17. It was not reached to designation place. It was retirn on 5.1.17 but there is no communication to me. I my self only gone to branch on 17.1.17 then only they informed me. Then i complaint to branch manager Mr. sankaran and i gave compliant letter on 25.1.17. I was promised to solve my compliant with in one week. But he was not replying. Three times i went to branch not he is not there. And also not response my phone call also. Please reply against my compliant letter. I have...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — Complaint against non delivery of envelop containing land document

 Nagarajan Arumugam on Feb 10, 2017
One envelop containing land document has been sent to MR S.A.RATHINAM PILLAI, S/O LATE S.ARUMUGAM PILLAI, SKM RICE MILL, SOLAMADEVI-POST.MADATHUKULAM TQ, THIRUPUR -DIST TAMILNADU-PIN CODE-642113
UNDER your booking no-BLR 575126305 DT 6-2-2017 AT 1400 PM FROM Bangalore.So far the envelop was not delivered and on contact over cell no the delivery office and booking office several times nobody gave proper reply.The lady incharge at delivery office UDUMALPET replied me the delivery boy went to the address and the gate was locked he came back not even tried to contact the person s cell no which...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — Not delivered properly and rue behaviour

 firos001 on Feb 9, 2017
Dear Forum,

After waited for one day, I found professional courier office myself and asked about my package, Again they said delivery boy went with my package and told me to ask whoever committed to me that the package would get deliver, i have to go and find and ask. What a rude behavior from ashok nagar, Bangalore office professional courier service.We trust the service and sending a valuable items, their behaviors is like this only, nobody care about anybodys item, such prestigious organization with shameful workers.

Feroz
8050559707...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — I have to receive my cheque book

 Parthi Parthiba on Feb 6, 2017
I supposed to receive my cheque book. But ur contractor in medavakkam-branch missed it what is the kind of customer service my pod not merely is this MAA927076208 actually while they coming my home under locked so they they took but today I went to office to collect the cheque I waited for two hours they left somewhere and saying some what am seriously irritating...
Complaint comments  Read comments Complaint category Banks

The Professional Couriers — Stole an item from sealed courier pack

 Shraddha Kothare on Feb 5, 2017
On 25.01.17 we sent 2sarees from mumbai to pailon (Telangana) vide no. Vpl511793330. It was to reach on 02.02.17. But they sent the courier first to wrong destination in machhala (Ap). From machchal when the courier reached pailon at the correct destination, it was noticed that the seal parcel was opened one of the saree was removed. This is sure theft....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

The Professional Couriers — Not delivered the parcel

 Mathew H on Feb 4, 2017
24.12.2016 I sent a parcel from Qatar to chennai now one and half months running still not coming the parcel if anybody not responsible for me what is the status of the parcel. What we can do My bill number is DOH 50230. Booking date is 24.12.2016. I am already two times informed there first time telling two day back you will get the parcel telling and then second time tell me within 10days you get the parcel telling but still date not coming the parcel this is my complaint...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Delay & BAD SERVICE

 sri@123 on Feb 2, 2017
Very Bad & delay service at Guntur branch.(Auto nagar).We send the couriers from Narasaraopet to Guntur(46 km) last 10 years. Pls check the DELIVERY days of following
.1.NRT021594- 05-01-2017 -delivered on-21/01/2017-16 Days
2.NRT021560- 09.01.2017- delivared on-20.01.2017--11Days
3.NRT021569- 11.01.2017 -delivered on-23.01.2017--12Days
4.NRT021594- 27.01.2017- Not deivered till today --6 Days
SO PLS RESPOND .DONT LOOSE THE CUSTOMERS....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

The Professional Couriers — Booked on 25.01.17, not yet received

 Gunasekarana@residential.com on Feb 1, 2017
Our doc no: Blr480137961
Despatched on 25.01.17 from Bangalore.
Till now, not yet received, we approached several times, in the local office no response. 30 kms distance requires 7 days means, is it correct. Urgent items, we are in trouble.
Gunasekaran
Hosur metal finishers pvt. Ltd.,
N 41, Sidco industrial estate,
4 phase, Hosur - 635 126.
9944657849...
Complaint comments  Read comments Complaint category Business & Finances

Professional Courier — Wrong delivery first and then lost that item

 Sahzia Angel on Jan 28, 2017
I sent my courier for my cousin in September from professional courier Hyderabad with tracking number HYD58323648 but first they sent my courier to another state in address it was mentioned Bilaspur Haryana but instead of it they sent it to bilaspur himachal pradesh.Then they sent my courier back to hyderabad from where it got lost now its been 4 months I have not received my package yet. Kindly look into this matter I am sick of going to office again and again....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

The Professional Couriers — Customer Service

 shobanasandhosh on Jan 25, 2017
I got a courier from our client. The delivery boy asked our office seal. unfortunately we don't have seal. I asked him for some other option to collect it. he need to respond me properly but he grabbed the courier from my hand. Is this the professionalism. This is the work given to him and he need to answer the customer questions professionally. And finally their company name only has the word "Professional" not their staffs....
Complaint comments  Read comments [1]Complaint category Movement & Delivery

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