The Professional Couriers Customer Care
The Professional Couriers India
Customer satisfaction rating: 1%
Submit a Complaint
729
COMPLAINTS

The Professional Couriers Customer Care

The Professional Couriers India

FacebookLinkedInGoogle+
Address
No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
Maharashtra
India - 400705

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2757 4590

Additional info
Regional Offices
Ahmedabad

F-10, New Madhupura Market Near Police Commissioner Office Ahmedabad - 380 004
+91 79 2562 7290, +91 792563 2147, +91 792563 2148

Bangalore
# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross, Malleswaram, Bangalore - 560 055
Customer Care: +91 80 2223 0457, +91 802223 0459, +91 802224 7957
Business Enquiries: +91 80 2356 1528
Mob: +91 98 4442 4905
Fax: +91 80 2346 2272, +91 80 2211 0649

Bhubaneshwar
7-A, Station Square, Kharvel Nagar, Bhubaneshwar - 751 001
Mob: +91 98 5309 0002, +91 75 0499 4446

Bhopal
Plot No.39D, Mangalam Tower, Behind Hotel GK Palace, M.P. Nagar, Zone - II, Bhopal - 462 011
Tel: +91 07 5391 8811, +91 07 5257 5396
Mob: +91 88 8991 5303

Chandigarh
Ground Floor, Coal Depot Complex, Sector 22-C, Chandigarh - 160 001
Tel: +91 17 2502 4560, +91 17 2657 0738
Mob: +91 92 1633 5601

Chennai
#17, Cathedral Garden Road, Nungambakkam, Chennai - 600034
Customer Care: +91 44 6620 2200
Fax: +91 44 6620 2100
General Enquiries/Operations: +91 44 6620 2020
Business Enquiries: +91 44 4555 3200
Fax: +91 44 2855 4241

Cochin South
33/1695D, Vivekananda Road, Vennala, Cochin - 682028
Customer Care: +91 48 4412 7512
Mob: +91 90 2063 2527, +91 90 2063 2525
Operations: +91 48 4235 6824, +91 48 4235 6706
Business Enquiries: +91 93 8862 0043

Cochin North
34/2275A, Cherukomarath Road, Mamangalam, Palarivattom, Cochin - 682 025
Customer Care: +91 48 4253 5125, +91 48 4253 5126
Mob: +91 93 8862 0029
Operations: +91 48 4239 3124, +91 48 4239 0899, +91 48 4239 0669
Business Enquiries: +91 93 8862 0039

Gauwhati
Lehajan Lane, Opp Preronaa's Volvo Point, Opp Hotel East India, Ulubari, Gauwahati - 781 007
Tel: +91 82 5484 0077

Gurgaon
Mata Road, Near Utsav Garden Gurgaon - 122 001
Tel: +91 12 4646 5203, +91 12 4646 5204, +91 12 4646 5205

Hyderabad
501, 5Th Foor Jade Arcade, Opp. Hotel Paradise M.G. Road, Secunderabad - 500 003
Tel: +91 40 2781 3344
Fax: +91 40 2781 3344

Indore
LG Floor, Aditya Enclave, C-1, HIG Square, Near LIG Square, Opp. Andhra Bank
Tel: +91 73 1404 4194, +91 73 1428 6841, +91 73 1428 68442
Mob: +91 88 8999 5765, +91 88 8999 5764

Jaipur
G-1, Roshan Tower, Gopinath Marg,Purohit Ji Ka Bagh, Jaipur - 302 001
Tel: +91 14 1402 0806, +91 14 1402 0807, +91 14 1402 0808, +91 14 1402 0809

Kolkata
5th Floor, RTC House, No:4, Dr. Suresh Sarkar Road, Kolkata - 700 014
+91 33 2284 0059, +91 33 2284 0069, +91 93 3085 8586, +91 93 3107 0059, +91 93 3083 7231

Lucknow
#33, Cantonment Road, M.No. 118/89/2/5 Behind, Bank of Baroda, Near Odeon Cinema, Lucknow - 226 001
+91 52 2305 0380, +91 52 2406 0729, +91 93 0702 3993

Mumbai (Western region)
Western Region, Ground Floor, Diamond Apartments, New Link Road, Oshiwara, Jogeshwari (W), Mumbai - 400 102
Tel: +91 22 2837 2267, +91 22 2837 2274, +91 22 2634 8397, +91 22 2634 8399, +91 22 2639 3331, +91 222639 3332
Fax: +91 22 2634 8402

Mumbai (Central Region)
Bombay (Central Region) 301, Monarch Plaza Plot No.56, 3rd Floor Sector - 11, CBD Belapur, Navi Mumbai - 400 614
Tel: +91 22 2756 2255, +91 22 2756 2256, +91 22 2756 2257, +91 22 2756 6241, +91 22 2756 6243
Fax: +91 22 2757 4590

New Delhi
A-65, Naraina Industrial Area,Opp. PVR Cinema, New Delhi – 110 028
Tel (Inbound): +91 11 4949 0200
Tel (Outbound): +91 11 4572 3333
Fax: +91 11 4572 3344

Patna
#G/13, Chandivyapar Bhawan, Exhibition Road, Patna - 800 001
Tel: +91 61 2250 0585, +91 61 2658 4239
Mob: +91 93 3473 5596, +91 93 8674 4423, +91 97 9814 1132

Raipur
Opp. City Blood Bank, Vivekananda Ashram, 1st Floor, Amapara G.E. Road, Raipur - 492 001
Tel: +91 77 1402 0581
Mob: +91 75 0933 3396

Ranchi
Sen Villa, 445 PP Comound, Opp. Roy Color Lab, Ranchi - 492 001
Tel: +91 65 1657 0815, +91 65 1756 0816
Mob: +91 92 0448 1685

Business Associates - International
Colombo
No. 26B, 2nd Floor, Retreet Road, Colombo, Sri Lanka
Tel: +94 112 727 799, +91 113 443 944, +94 773 158 643

Dhaka
House #9, (Gr Fl), Road # 15, Nikunja - 2, Khilkhet, Dhaka
Tel: +88 028 954 780
Mob: +88 01 782 436 688

Doha
No-226 Post Box # 5539, Opp Cinema Mall - 4, Near Grand Mall, Sanaya Industrial Area, Doha, Qatar
Tel: +974 44 983 444, +974 44 418 848
Mob: +974 74 78 17 17
Hotline: +974 33 22 96 22

Dubai
113, 1st Floor, Al Garhoud Star, Al Garhoud, Off. Airport Road, Dubai - UAE
Tel: +971 4251 7792, +971 4294 6204
Mob: +971 5045 61844
Fax: + 971 4294 6205

Hong Kong
Unit C, 6/F, Fast Industrial Building, 658, Castle Peak Road, Lal Chl Kok, Kowloon, Hong Kong
Hotline: +852 3726 0000
Fax: +852 2745 6077

Kathmandu
Tinkune, Kathmandu, Nepal
Tel: +977 1411 1793, +977 1411 1660

Kuwait
Head Office & Farwaniya
Easa Al Yousifi & Sons Complex, 6th Floor, Best Showroom, Behind Farwaniya Police Station, Farwaniya, Kuwait
+965 2475 8283, +965 2239 8203, +965 9722 8624, +965 9725 1236

Jleeb Branch
Abdul Rahman Complex, Office No 62 & 63, Mezanine Floor, Jleeb Al Shuyoukh, Kuwait
+965 2475 8283, +965 9722 8624, +965 9725 1236, +965 9961 8475

Singapore
No. 15 Veerasamy Road, Singapore - 207323
+65 6291 0900

United States Of America
161-15 Rockaway Blvd, Suite # 107, Jamaica, NY-11434
Tel: +1 718 723 0014, +1 718 723 0015
Fax: +1 718 723 0018

View More Information...

Customer satisfaction rating
1%
Complaints
729
Pending
1
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

The Professional Couriers related photos (110)

Complaints with pictures are more trusted and informative    View all

The Professional Couriers Customer Care related pictures (110)

The Professional Couriers Complaints & Reviews

Sort by:

The Professional Couriers — Inefficient and irresponsible delivery

 Sonia Tewani on Jan 21, 2017
I had couriered a set of documents from Mumbai to Chennai. It was promised to be delivered in two days. It's been five days the package had not been delivered. What's unprofessional is that the staff is totally unhelpful at the Mumbai office.
The divert phone to customer care numbers which no one picks. The website customer care section even doesn't work.
Totally unprofessional and inefficient service....
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — Malpractise in tracking details updation & item not delivered

 cinju on Jan 18, 2017
This is with regard to a courier which I had send through The Professional Courier on 6th of January from Trivandrum to Bangalore (Tracking Id TVM4264223) . I had been constantly checking the tracking details on their website on a daily basis to know the status. On 10th of Jan when I made the query for tracking, the status was shown as "Out for delivery" and the date updated was showing as 9th of Jan. No such update was there on 9th Jan. On 11th when I re-checked, the status was showing as "No such person in the given address" .The consignment was a return item and was send to Aditya Birla warehouse...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — Courier booked on11/1/2017 Doc .no TMR2066937 complaint no.100270

 Anandgs on Jan 17, 2017
One our client sent one courier to below address on 11/1/2017 but still I haven’t received and I have been calling from 13/1/2017 to Tumkur branch and Bangalore branch but I haven’t got any confirmation till now and the way your team respond is pathetic and I have called below numbers 9844306705/9379274032/05, 0816-2285354, 08042430006, 22110645. When ever called to these number I will have to explain each time and each time we have to try 20-30times they won't pick up the call 9844306705(Anjaline) each time should explain and every time they ask time 2to 3hours time and they never come back...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — Mobile phone theft in parcel service

 123!@#456$%^ on Jan 16, 2017
My father received a parcel through professional courier.

When the parcel was opened, it was shocking to see the Mobile phone was missing. Only Headset and charger alone was in the box. He went to the courier office to register a complaint, But the booking people in your office didn't accept the complaint and instead asked him to come on next day and meet the manager. They have specifically taken the mobile phone inside the parcel.
Checked with the manager and he asked to register/sent a email to the booking station (Madurai). So I have sent email complaint to the courier office...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — PRO4672844 not yet received

 Saj Varghese on Jan 12, 2017
Dear Sir/Madam,

I have been using this PC services from last half a decade and the service has always been on the top, except in this case. I had to gift my family member that I was couriered from Mumbai. But unfortunately I have not yet received it.

I have placed an order to Trivandrum from Mumbai on 29th and it is not yet received in Trivandrum.

Below are the details:
PRO4672844

Forwarding Details
Date/Time From TPC Station Activity Branch
Dec 30 2016 00:32:22 Kamani - Mumbai Despatched to Cochin North
Dec...
Complaint comments  Read comments Complaint category Jewelry & Watches

The Professional Couriers — HIGHLY IMP. (DOCUMENTS) Courier returned to origin place WITHOUT DELIVERY [Unprofessional employees full of Lies]

 Hemanth8686 on Jan 12, 2017
It was booked on 6th Jan 2017' 12:00pm from Chennai to Hyderabad. The cover reached to nearest The Professional Couriers Counter (Hyderabad-Madhapur) on 7th Jan 2017' 12:29pm which is hardly 300 meters from my residence.

These HYDERABAD-MADHAPUR BLOCKHEAD employees kept the cover for 4 days and dispatched it back to the origin on 11th Jan 2017 21:44pm.

The next day on 12th Jan 2017 after enquiring over phone they didn't responded properly and when i visited their counter they simply said that the cover was returned to the origin with a LAME REASON as my phone was switched...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Parcel broken and stolen few items

 Nivedha Adhiyaman on Jan 9, 2017
I ve couriered few from bangalore to mumbai. Consignment number is BLR38104914. Few stuffs got broken and one was missing. Also the behaviour of courier delivery guy at mumbai was so rude and collected extra money for delivering it. Really I didnt think the professional courier will behave this much unprofessionally. Manier time I have called customer care for registering compliant also. Nobody picked up also in the office I have couriered also I went and checked. They also told we can not do anything for this and they said its very common with professional courier. You guys are not shipping for...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Courier not received - MA211342822

 ganerama on Jan 7, 2017
The subject courier POD is still not received.

It is booked on 5th Jan 2017 from chennai to Hosur. The cover reached Hosur on 6th Second half to your place and till now (7th, 7 pm) the courier not reacged

I spoke to your office in Hosur, they said the delivsry person is on the way from 7th morning, i need the cover, as i need to submit on Monday 9th to my office.

8th suppose to be Sunday and no deliveru from your end.

Highly irresponsible and paethetic service...
Complaint comments  Read comments Complaint category Pharmacy

The Professional Couriers — Professional courier didn't received

 Janu Nagu on Jan 6, 2017
I have booked the courier from sriperumpudur to thiruppuvamam pudur on 4/jan/17 with number SPB1450042. Still i didn't receive courier to contact Madurai & sivagangai Branches but they are not lifting the call. Even I registered complaint professional courier website no one is contacted me after that. Today i received mail that item has been delivered yesterday. But I didn't receive. If track the courier (SPB1450042) its showing that item in madurai & JP sivagangai branches. No one is responding....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

The Professional Couriers — Out of 4 items, 3 items are missing in my courier box.

 pavanbhat on Jan 5, 2017
I have received a courier from my friend from Chennai today. When I open the box, I see that 3 Items are missing out of 4 items.

It is very upsetting and never expected from you guys.

Here's the Courier tracking number - MAA538148921

In the Package, We have sent the below items:
1. Wireless mouse, 2, Chocolate, 3. 2017 Dairy and 4. 200 grams badam pocket. Out of 4 items, Only dairy i have received in the package. 1. Wireless mouse, 2, Chocolate, and 3. 200 grams badam pocket are missing.

Please explain why this happened and refund...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Wrong delivery of address (Violating contract act, 1872)

 Sakthi Aruna on Jan 4, 2017
From,

Sakthi aruna,
D. No. 1 b subramaniyapuram1
1st street, karaikudi taluk,
Sivagangai,
Pin code - 630 002
Phone number : 9487777276

Sub: wrong delivery of courier which contain *highly confidential matter.*

Sender : nirmal bang securities pvt ltd, b/101, khandelwal house, 1st
Floor, poddar road, near poddar park, malad (E), mumbai - 400 097.

*tracking id : 1038651, *

Courier send by the sender to from address holders has been delivered to
The wrong address *intentionally.*
Complaint comments  Read comments Complaint category Other

The Professional Couriers — Delivery not done within prescribed time.

 firdouse tarannum on Jan 4, 2017
Booked a parcel in pro premium paying almost thrice the amount one is supposed to pay for the normal booking (160) coz i was told it will be delivered in one day from chennai to anantapur. it was an emergency so i did pay the charges and booked premium. now the parcel has not even been despatched from chennai and the staff is giving such irresponsible answers.
who is going to take the responsibility. Booking ID PRO4645840...
Complaint comments  Read comments Complaint category Business & Finances

The Professional Couriers — Items missing

 Sakshi Bist on Jan 3, 2017
I dispatched a courier from Gudivada (GDV65244) on 26th December 2016 and it was delivered to lucknow on 3rd Jan 2017. All the items were intact expect chocolate box which was completely torn and all imported chocolates from Switzerland were not present. It was worth 2500 INR that were missing. Not even one office is ready to take the complaints and just strolling to call this call that number. Poor service....
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — Parcel not delivered till today which was dispatched on 27/12/2016 from pune

 vsasstore on Jan 3, 2017
Materil dispatched on 27/12/2016 from Pune Karvenagar branch but till today it is not reached at Raipur. Asked to your representative but not get answer properly. Also your customer care no given by your representative, that person not piching up phone but some time it is engaged, that means that person using this Phone for his personal use & not for customer. If this type of risponce we are geting from your company/frenchise then shall we belive on you? Due to delay from you our person as well as work is held up. Who will be risponsible for this? Do you give us compensation for this? what about...
Complaint comments  Read comments Complaint category Electronics & Appliances

The Professional Couriers — Rajankunte office in Bangalore not delivering items

 Shasikanth singh on Dec 27, 2016
Hello,
Professional courier.. Delivery boys always complain saying the have to register at security gate ..And most of the times they don't deliver .To apartment.always give some reasons and even they have fought with security head at my apartment..Saying they don't want to enter any name in guest register book.

I have lost many couriers because of this.

Requesting you to look into this issue.

They delivery boys are very rude too.

Hope this will be sliced..And they deliver couriers properly....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

The Professional Couriers — Item not received

 A.Arunprakash on Dec 23, 2016
Hi,

I ordered some item for online, they sent my item on professional courier
I checked my order status its showing items in my area only, but they are not deliver still

My ref. No. 105807207
Way no. Del11431970
Dsr no. Hblr758280872

Very worst service professional courier, why you are doing courier service, please close it, lots of good companies available (Like blue dart)

Thanks,
Arun...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

The Professional Couriers — Parcel not yet deliver without intimation kept in parcel office

 puppys on Dec 23, 2016
We courier parcel from madurai to bangalore on 21.12.16, parcel sent to white field courier office but they didnot deliver my parcel . we track the parcel it shows "please contact courier office" . With out intimation they left that parcel in white field office. we tried to call them they wont pick up. Even though office located near to delivery address(DSR sun rise tower, channashandra main road) they are not ready to service....
Complaint comments  Read comments Complaint category Business & Finances

The Professional Couriers — Regarding missing parcel

 vamsi b on Dec 22, 2016
This is to inform you that we have handover 2 parcels to professional courier guy, but only 1 got delivered to the particular address, here am attaching the doc no.331076543. Contenets in the parcel: biometric device Iphase 302please follow-up the above and resolve it. Handover 2 parcels to Manager Mr.Mohan (bhanshnakari 2nd stage bangalore), his contact details:9379274024.Now he is not responding properly, not picking the calls, no response from him....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

The Professional Couriers — Consignment missing / product theft

 er.satyabratbaral1987 on Dec 20, 2016
Dear sir, consignment no nlr765529 of professional courier missing. An important product booked on urgent basis on 11/12/2016 by professional courier from nellore (A. P) to puri (Odisha). 10 days passed but not yet delivered and no transition status of the product.
This seems product missing or theft by the courier company. Every time this courier used to such type of nonsense activities.

It's humble request to take proper action against the company aswell as ban the company and deliver the product at the earliest.

Please do the needful. Looking forward for...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

Professional Courier — Consignment missing / not delivered

 er.satyabratbaral1987 on Dec 20, 2016
Dear sir, Consignment no NLR765529 of Professional courier missing. Product booked on 11/12/2016. 10 days passed but not yet delivered and no transition status of the product.
This seems product missing or theft by the courier company.Every time this courier used to such type of activities.

It's humble request to take proper action against the company and deliver the product at the earliest.

Please do the needful. Looking forward for your positive response.

Regards
SATYABRAT BARAL
9963479756...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Recently Discussed

(52 minutes ago)
Tikona
Worst Service and Looting
(2 hours 16 minutes ago)
Oceanic Overseas Consultant
Oceanic overseas consultant Mumbai is genuine or fake??
(2 hours 18 minutes ago)
Canara Bank
Misbehaved
(3 hours 19 minutes ago)
One Assist
My mobile redmi note3 still not repair
(3 hours 19 minutes ago)
Snapdeal.com
Directly cancel the product without intimation to customer & Customer care

Featured Complaints