The Professional Couriers Customer Care
The Professional Couriers India
Customer satisfaction rating: 2%
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912
COMPLAINTS

The Professional Couriers Customer Care

The Professional Couriers India

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Address
No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada
Navi Mumbai
Mumbai City District
Maharashtra
India - 400705

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2757 4590

Additional info
Regional Offices
Ahmedabad

F-10, New Madhupura Market Near Police Commissioner Office Ahmedabad - 380 004
+91 79 2562 7290, +91 792563 2147, +91 792563 2148

Bangalore
# 195 (Old No. 49),"Professional House" Margosa Road, Between 16th & 17th Cross, Malleswaram, Bangalore - 560 055
Customer Care: +91 80 2223 0457, +91 802223 0459, +91 802224 7957
Business Enquiries: +91 80 2356 1528
Mob: +91 98 4442 4905
Fax: +91 80 2346 2272, +91 80 2211 0649

Bhubaneshwar
7-A, Station Square, Kharvel Nagar, Bhubaneshwar - 751 001
Mob: +91 98 5309 0002, +91 75 0499 4446

Bhopal
Plot No.39D, Mangalam Tower, Behind Hotel GK Palace, M.P. Nagar, Zone - II, Bhopal - 462 011
Tel: +91 07 5391 8811, +91 07 5257 5396
Mob: +91 88 8991 5303

Chandigarh
Ground Floor, Coal Depot Complex, Sector 22-C, Chandigarh - 160 001
Tel: +91 17 2502 4560, +91 17 2657 0738
Mob: +91 92 1633 5601

Chennai
#17, Cathedral Garden Road, Nungambakkam, Chennai - 600034
Customer Care: +91 44 6620 2200
Fax: +91 44 6620 2100
General Enquiries/Operations: +91 44 6620 2020
Business Enquiries: +91 44 4555 3200
Fax: +91 44 2855 4241

Cochin South
33/1695D, Vivekananda Road, Vennala, Cochin - 682028
Customer Care: +91 48 4412 7512
Mob: +91 90 2063 2527, +91 90 2063 2525
Operations: +91 48 4235 6824, +91 48 4235 6706
Business Enquiries: +91 93 8862 0043

Cochin North
34/2275A, Cherukomarath Road, Mamangalam, Palarivattom, Cochin - 682 025
Customer Care: +91 48 4253 5125, +91 48 4253 5126
Mob: +91 93 8862 0029
Operations: +91 48 4239 3124, +91 48 4239 0899, +91 48 4239 0669
Business Enquiries: +91 93 8862 0039

Gauwhati
Lehajan Lane, Opp Preronaa's Volvo Point, Opp Hotel East India, Ulubari, Gauwahati - 781 007
Tel: +91 82 5484 0077

Gurgaon
Mata Road, Near Utsav Garden Gurgaon - 122 001
Tel: +91 12 4646 5203, +91 12 4646 5204, +91 12 4646 5205

Hyderabad
501, 5Th Foor Jade Arcade, Opp. Hotel Paradise M.G. Road, Secunderabad - 500 003
Tel: +91 40 2781 3344
Fax: +91 40 2781 3344

Indore
LG Floor, Aditya Enclave, C-1, HIG Square, Near LIG Square, Opp. Andhra Bank
Tel: +91 73 1404 4194, +91 73 1428 6841, +91 73 1428 68442
Mob: +91 88 8999 5765, +91 88 8999 5764

Jaipur
G-1, Roshan Tower, Gopinath Marg,Purohit Ji Ka Bagh, Jaipur - 302 001
Tel: +91 14 1402 0806, +91 14 1402 0807, +91 14 1402 0808, +91 14 1402 0809

Kolkata
5th Floor, RTC House, No:4, Dr. Suresh Sarkar Road, Kolkata - 700 014
+91 33 2284 0059, +91 33 2284 0069, +91 93 3085 8586, +91 93 3107 0059, +91 93 3083 7231

Lucknow
#33, Cantonment Road, M.No. 118/89/2/5 Behind, Bank of Baroda, Near Odeon Cinema, Lucknow - 226 001
+91 52 2305 0380, +91 52 2406 0729, +91 93 0702 3993

Mumbai (Western region)
Western Region, Ground Floor, Diamond Apartments, New Link Road, Oshiwara, Jogeshwari (W), Mumbai - 400 102
Tel: +91 22 2837 2267, +91 22 2837 2274, +91 22 2634 8397, +91 22 2634 8399, +91 22 2639 3331, +91 222639 3332
Fax: +91 22 2634 8402

Mumbai (Central Region)
Bombay (Central Region) 301, Monarch Plaza Plot No.56, 3rd Floor Sector - 11, CBD Belapur, Navi Mumbai - 400 614
Tel: +91 22 2756 2255, +91 22 2756 2256, +91 22 2756 2257, +91 22 2756 6241, +91 22 2756 6243
Fax: +91 22 2757 4590

New Delhi
A-65, Naraina Industrial Area,Opp. PVR Cinema, New Delhi – 110 028
Tel (Inbound): +91 11 4949 0200
Tel (Outbound): +91 11 4572 3333
Fax: +91 11 4572 3344

Patna
#G/13, Chandivyapar Bhawan, Exhibition Road, Patna - 800 001
Tel: +91 61 2250 0585, +91 61 2658 4239
Mob: +91 93 3473 5596, +91 93 8674 4423, +91 97 9814 1132

Raipur
Opp. City Blood Bank, Vivekananda Ashram, 1st Floor, Amapara G.E. Road, Raipur - 492 001
Tel: +91 77 1402 0581
Mob: +91 75 0933 3396

Ranchi
Sen Villa, 445 PP Comound, Opp. Roy Color Lab, Ranchi - 492 001
Tel: +91 65 1657 0815, +91 65 1756 0816
Mob: +91 92 0448 1685

Business Associates - International
Colombo
No. 26B, 2nd Floor, Retreet Road, Colombo, Sri Lanka
Tel: +94 112 727 799, +91 113 443 944, +94 773 158 643

Dhaka
House #9, (Gr Fl), Road # 15, Nikunja - 2, Khilkhet, Dhaka
Tel: +88 028 954 780
Mob: +88 01 782 436 688

Doha
No-226 Post Box # 5539, Opp Cinema Mall - 4, Near Grand Mall, Sanaya Industrial Area, Doha, Qatar
Tel: +974 44 983 444, +974 44 418 848
Mob: +974 74 78 17 17
Hotline: +974 33 22 96 22

Dubai
113, 1st Floor, Al Garhoud Star, Al Garhoud, Off. Airport Road, Dubai - UAE
Tel: +971 4251 7792, +971 4294 6204
Mob: +971 5045 61844
Fax: + 971 4294 6205

Hong Kong
Unit C, 6/F, Fast Industrial Building, 658, Castle Peak Road, Lal Chl Kok, Kowloon, Hong Kong
Hotline: +852 3726 0000
Fax: +852 2745 6077

Kathmandu
Tinkune, Kathmandu, Nepal
Tel: +977 1411 1793, +977 1411 1660

Kuwait
Head Office & Farwaniya
Easa Al Yousifi & Sons Complex, 6th Floor, Best Showroom, Behind Farwaniya Police Station, Farwaniya, Kuwait
+965 2475 8283, +965 2239 8203, +965 9722 8624, +965 9725 1236

Jleeb Branch
Abdul Rahman Complex, Office No 62 & 63, Mezanine Floor, Jleeb Al Shuyoukh, Kuwait
+965 2475 8283, +965 9722 8624, +965 9725 1236, +965 9961 8475

Singapore
No. 15 Veerasamy Road, Singapore - 207323
+65 6291 0900

United States Of America
161-15 Rockaway Blvd, Suite # 107, Jamaica, NY-11434
Tel: +1 718 723 0014, +1 718 723 0015
Fax: +1 718 723 0018

View More Information...

Customer satisfaction rating
2%
Complaints
912
Pending
0
Resolved
15
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

The Professional Couriers related photos (149)

The Professional Couriers Complaints & Reviews

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The Professional Couriers — please change name to unprofessional courier

 ashok1019 on Sep 26, 2017
There is a courier for me from JP nagar to hsr layout(trk# HRD387990019) on 23/9/2017. when i asked on 25/09/2017, they told it was in transit to agara village. but nobody had called on 25/09/2017. then again i had checked tracking on on 26/09/2017, at that time it was returned to origin . reason was updated like door locked by 4.30 pm. it was actually office address and we were there upto 6.30 pm .when i had called customer care nobody responded properly, finally they gave number of agara village office contact number. when i called agara village office, they dont have proper reason for the return....
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — my product is damaged in shipping by your courier

 Himanshu Dewal on Sep 25, 2017
I ship a oder from you courier company with tracking number his507478780 but my consingmnet is damaged by your courier i told your courier company also it is gift item plz send it by carefully but your courier partner is very careless plz give me the solution of my problem and my amount of package of 20000 and my mobile number is 9896690528 and my email id is sonih0072@gmail.com and please give me response very fast otherwise i have to complain in consumer court with all proofs...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — docket not delivered

 ashok.busireddypally on Sep 23, 2017
Courier given to send to ahmedabad from jadcherla location, telangana on 18/09/2017 by speed delivery option with 180 rs charge and promised to deliver by 24 rs. But till courier details are not updated in the system to track.. Called hyd location care.. They are not even bothered about for what they paying for salary. Local courier is not responding and not even lifting the call. Docket number is jcl5278053. If you people are not capable to provide the service pls stop the business....
Complaint comments  Read comments [1]Complaint category Banks

The Professional Couriers — unsatisfactory courier service by professional courier

 harendras on Sep 20, 2017
This is to draw your attention to the unsatisfactory courier service by professional courier. I handed over the packet with reference number agr5 00097879 on 18 september 2017 at your shop no 6 bhawna multiplex, agra. And your staff member assured to deliver the packet within two days, but failed to fulfill his promise.

Not only has the parcel not been delivered till date, but this pod no. (Agr500097879) not mentioned in the record. I think this is duplicate pod given by the agent and it also tax evasion (Loss of government revenue)

I hope you will take a serious notice...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — document inside has torn

 Devakani on Sep 20, 2017
A document has been sent from evlove & shine, virugambakkam, chennai on sep 19, 2017.
To mm imagine technologies pvt ltd, 3rd floor sathak centre 4 nungambakkam high road chennai - 34 received the document on sep 20, 2017.

The received important document is torn in the signature part. We trust and use professional courier for more than 15 years. Why nowadays these kind of irresponsible things are happening. Kindly check....
Complaint comments  Read comments [1]Complaint category Computer Software

The Professional Couriers — rude behaviour and failed to do their duty

 PiyaSanuEsh on Sep 20, 2017
The person called and spoke to me so surely about delivering the courier. He was shouting and using aggressive words. I have mentioned my pin code very clearly. Still the courier was delivered to the wrong office among them. So he was saying the courier cannot be delivered to me today and he was so cool and lethargic by saying you'll get the courier by tomorrow. I explained him clearly that it's a food item. Still the way he spoke was so disgusting. Is this the way to speak to the customer? Just because the company has got some good name, the people has got so much of bad attitude. They need to...
Complaint comments  Read comments [1]Complaint category Food

Professional Courier — unprofessional behavior of professional courier customer care

 venkatagiri kulkarni on Sep 16, 2017
Hello Folks,

This is regarding consignment no - SND1004424 .

Generally Professional courier will delivery the items from sindhanur to bangalore on very next day . I have been booking with professional service from many years .

This time I am surprise to see that, even after 4th day, the courier is not received to Bangalore address .

When I tried talking to concerned persons, I got extremely unprofessional answers from them . I have never expected such hopeless service from professional couriers .

I can give list of concerns...
Complaint comments  Read comments Complaint category Movement & Delivery

The Professional Couriers — mobile got missed at courier service bangalore.

 mohan0268 on Sep 15, 2017
Hi! Sir, i am requesting to you listen my words with my fast experience. I went to indian post office for courier (Mobile) to other state. They said electronics services not courier in indian post office. So after i went to professional courier service for send my courier (Mobile) to my friend through professional courier on 11th of july month, next day that courier (Mobile) reached to my friend destination. After got that courier he tried to opened courier pack in same professional courier office inside only. But in that courier the mobile got missed. Next day i called to bangalore courier office...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — failure to deliver my letter

 deepakdongre.g on Sep 15, 2017
Date of sending courier 21/08/2017
Service provider: professional couriers ground floor, rkt complex, durgigudi, shimoga.
Description :
On 21/08/17 i sent a courier to venkatesh gore, mala, mullur, karkala, udupi dist. No smg3852477 (From shimoga office durgigudi) the courier consisted invitation to my housewarming ceremony. The courier service did not deliver my letter stating that the phone number that i have mentioned in the address was not correct. When i went to the courier office to enquire about the delivery status, they harshly replied me that the phone number on the...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — not delivering the product on time as promised

 Alahari Lalith Manoj on Sep 15, 2017
My way bill no is BLR275122528.

I couriered the product on 11-09-2017. Today date is 15-09-2017.

As they promissed the product will delier within 3 Days.But it is 5 working days.Still they ahave not delivered the product and behaving bad with customers.

I have atteched the proof of tracking details.

Kindly resolve my issue and deliver the product...
Complaint comments  Read comments Complaint category Other

The Professional Couriers — parcel not delivered till date booking on 31/08/2017 no.1644976

 durganandjha on Sep 13, 2017
Please confirm that why parcel booked on 31/08/2017 at dindigul office from central bank of india, main branch dindigul for new delhi but till the date not delivered. We contact with your dindigul office, consignement no. 1644976. But this no. Not show in tacking. Confirm on my mobile no. 9629878541. We so many time contact with your local office but not satisfactory reply obtained....
Complaint comments  Read comments Complaint category Banks

The Professional Couriers — there in no documents in envelope .

 SAIFULLA MOHAMED on Sep 12, 2017
One envelope containing dependents cards of my family and 2 sons and one card issued by goi. Courier on 8/9/2017from balehonnur karnataka blh232850 to afs bhuttabari bagdogra siliguri 734014 wb. When i gone to take my courier to siliguri it was empty shown to office boy chantu and kalpana also kindly do the needfull and search the contents of envelope. He inform to his area manager we inform to booking office in balehonnur chikmagalur karnataka....
Complaint comments  Read comments Complaint category Government Organizations

The Professional Couriers — product is no it delivered on time

 Anish Nandanan on Sep 12, 2017
My name is anish from kottayam kerala. I purchased some materiel from yepme and they send it through professional courier on september 1. This material received in my home town which is nearly 25 km. But its not delivered till now i contacted them and they says that it will delivery only on friday, if i have any complaint please contact the booked courier office....
Complaint comments  Read comments Complaint category Other

The Professional Couriers — unprofessional service

 Satarupa Das on Sep 11, 2017
A package dispatched from kolkata on 4th sept'17 has still not arrived in hyderabad. They said within 6 days it would reach but still its no where to be found.

Customer care numbers do not respond 80% of the time and even when they do, hyderabad office tells to call kolkata office and kolkata asks to mail to register complaint. Very unprofessional behaviour and they have no clue where the parcel even is. Complaint logged on their website also has no value....
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — product not delivered, inappropriate behaviour

 Yoge1988 on Sep 9, 2017
Hi Team,

This is regarding my consignment no:-DEL515109396.This courier was booked from Delhi to Pune on 3/09/2017 .I have been calling since morning to that person he told that the courier is not received as it was showing at their location since 2 days.
When I have asked him to check the courier he told that courier is received but we don't have anybody to deliver it at your address .If you want then take it from our place .After that when I went at their place and asked that why you have not delivered it .He told that we don't have any person to deliver it and after all...
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Professional Couriers — professional courier not received at the destination point

 Praveen v n on Sep 7, 2017
I have done a professional courier on 1st september 2017 from khammam to noida consignment no. Kmm582368.
The courier is found that it is in transit period at noida. I want to complain through the official website http://www.tpcindia.com/ but the website is not registering my compliant. I repeatedly done lot of calls, all are saying different versions that the courier is received/ the courier is not delivered/ did not lift the phone/ redirecting to other numbers and i am waxed with this. I request through your platform to help me out as soon as possible....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — document not yet delivered

 Vikas Baraddi on Sep 7, 2017
I had sent a courier on 04/08/17 through professional courier from bangalore to vijayapur. It was supposed to reach next day morning. Till now it has not reached..
I have been enquiring them from 05/08/2017. But they are not answer me properly or not telling me where the courier is. The lady who receives the calls is not at all taking responsibility and not giving proper reply
Address of courier:
No. 442, 3rd stage,
Iti layout, opposite gopalan arch,
Nayandahalli, bengaluru, karnataka 560098

I have been calling theses two numbers but they are not...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — I didn't receive my courier reached the distinction

 nagaraj6 on Sep 6, 2017
Dear sir/madam,

Sent the 30/8/17 from chennai. Till now it has not got delivered in belthagady didn? T receive my courier reached the distinction i’ve been calling them daily for my courier ujire and beltangady branch (08256234699/08256327399) doesn’t respond correctly. Most of the times says that “i will call back in 10 minutes”, and
Never calls back i also tried contacting... Head
Office (Ph:08022110641) bangalore they too doesn’t respond correctly
When will i receive my? Item still now not yet delivered
I want to get my courier as soon as...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Professional Couriers — documents yet not delivered

 mridul3518 on Sep 6, 2017
We had dispatched a courier containg customer chque on 16/08/2017 having consignment no - gau690350 to axis bank ltd, guwahati service branch (Assam), m. G road, akshay plaza, fancy bazar, ghy-784001 from axis bank ltd, lumding branch, dist-hojai, pin-782447. But yet not received the packet by the destination branch. Kindly look the matter. As per tracking system the packet was received on 18/08/2017 in guwahati in professional courier office but the same is not yet dispatched to the proper destination....
Complaint comments  Read comments Complaint category Banks

The Professional Couriers — worst service no response from customer care numbers

 Poornima Poorni on Sep 5, 2017
I have been tracking my courier which is sent on last wednesday (30-aug-17) from trichy to urapakkam (Chengalpattu) with the tracking number trz56481770.

Until yesterday the tracking status showed it is sent to urapakkam office on 2nd sep.
Today when i tracked i could see that it is marked as "not delivered - door locked". Not even a single call came from the courier delivery person. (I heared that the concerned person never inform the customer anything this is so rediculous) also there is no record entered in my apartments log entry that the courier person came for delivery.
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

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