[Resolved]  Professional Courier — ITEM STOLEN FROM PARCELS & PARCELS MISSING

i sent a parcel From Delhi - Budh vihar to Delhi - Model Town -II on 08/08/2008. the parcel reached at destination on 09/08/2008. Fortunately the person opened the parcel in front of the courier delivery person and he found only empty box. the item hasbeen stolen . Who can steal the item from parcel when the parcel hasbeen in the hands of persons of PROFESSIONAL COURIER.

they not responding. Even the franchisee VINOD Kumar's at T-Block, Mangolpuri, Delhi. He is saying, " we can do nothing. next time you pack the item in cloth & seal it"
My 2 parcels are reported to me empty and 4 are still missing since 25/07/2008. uptill now 15/08/2008.
i have stopped sending Documents & parcels through professional couriers since 11/08/2008.
can any one suggest what to do now ???
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joge