[Resolved]  Professional Courier — Item missing from courier

Address:

Karnataka

Hi,


I sent a courier to Malapuram,Kearla on June last week. The courier got returned on Jul 11th. While i received the courier the item was missing.
The returned courier received by my office security. They told like while receiving the courier,the pack was wrapped and pined with professional courier return notice. Once i received that pack and removed that notice i saw it was opened and item was missing.

I raised a complaint on that day itself. They told that they will check and give update but after 1 week i didnt get any update. I mailed to them also regarding the same. For that i got the same reply. Again i called last day(30 jul 2013) then they cheked the price of the item which missed and they told that they will reply to my mail. But when i check their reply, in reply they mentioned that the missing item( mobile headset) wont accept in normal booking. and consignment was delivered in the same original packing as was received by them.


Could you please suggest a solution for this?


Thanks in Advance,
Ajay
ph: [protected]